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Online Reputation Management: What if You are Cyber Bullied on Twitter?

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How to repair your reputation if you are harassed or cyber bullied on Twitter: 8 Tips to Help After a Negative Tweet Goes Out

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Online Reputation Management: What if You are Cyber Bullied on Twitter?

  1. 1. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter How to repair your reputation if you areharassed or cyber bullied on Twitter
  2. 2. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter 8 Tips to Help After a Negative TweetGoes Out
  3. 3. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Background– A recent client came to me upset: they were avictim of harassment or cyber bullying.
  4. 4. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter A horrific tweet, that seemed to come outof the blue, was vile, personal anddisgusting.
  5. 5. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter It not only interrupted their day—to say theleast—but it also impacted their onlinereputation.
  6. 6. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Suddenly, HUNDREDS of their followerswere exposed to the untruths in an instant.
  7. 7. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Suddenly, HUNDREDS of their followerswere exposed to the untruths in an instant. This tweet could then be picked up byGoogle and start to show up in searches.
  8. 8. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Suddenly, HUNDREDS of their followerswere exposed to the untruths in an instant. This tweet could then be picked up byGoogle and start to show up in searches. A business associate or client could then seethe negative link, think twice about workingwith them again, and their businessreputation is tarnished further.
  9. 9. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Essentially, one tweet coulddestroy their online reputation.
  10. 10. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter What to do?
  11. 11. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Here are eight tips that I used that might behelpful for you.
  12. 12. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter If someone writes a damaging, offensive orharassing tweet, stay calm.Stay Calm
  13. 13. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter It probably will bring up feelings of anger,rage, and fear.– What else will they do?– Why are they doing this to me?– What should I do now?Stay Calm
  14. 14. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter The most important thing is to not doanything—for the moment. Just pause. Go for a walk to clear your head. Call a close friend or family member ifnecessary to calm down.Stay Calm
  15. 15. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter The immediate impulse is to respond with atweet. Don’t.Don’t Response Immediately
  16. 16. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Sending a tweet back does two things:– It might give you a temporary feeling ofsatisfaction but it only satisfies the cyber bully.– It only makes things worse.Don’t Response Immediately
  17. 17. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter So, again, don’t write a retaliatory responseback.Don’t Response Immediately
  18. 18. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Realize that it’s not personal. The internet and social media, includingTwitter, are like the “Wild West.” Nearly anyone can say nearly anything forwhat ever reason. In that spirit, try not to think that someone istargeting you personally.Its Not Personal
  19. 19. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Copy or take a screen shot of the offensiveor negative tweet. This might come in handy later. Perhaps you need this as further proof if aproblem crops up (unlikely) again. It’s helpful to save the message to analyzelater.Copy or Screen Shot the Tweet
  20. 20. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter How to report spam:– Visit the spam accounts profile.– Click the person icon. This brings up a drop-down actions menu (see image below).– Click on Report @username for spam.Block the User
  21. 21. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitterBlock the User
  22. 22. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter A blocked user means that they can notfollow you or reply to tweets. Note that reporting an account for spam doesnot automatically result in suspension.Block the User
  23. 23. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Quickly delete the tweet after being sure thatyou saved it. Removing it should ensure that it won’t getindexed by Google. It also prevents other Followers from seeingit.Delete it and ignore it
  24. 24. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Review your Twitter account, and changeyour privacy settings.– Make your tweets Protected so that only yourfollowers can see your messages.– By default, your tweets are Public, meaning thatthey are visible to anyone, whether or not theyhave a Twitter account.Change your Twitter Settings
  25. 25. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter To make your tweets Private:– Go to your account settings by clicking onthe gear icon at the top right of the page andselecting Settings from the drop down menu.Change your Twitter Settings
  26. 26. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter To make your tweets Private:– Go to your account settings by clicking onthe gear icon at the top right of the page andselecting Settings from the drop down menu.– Scroll down to the Tweet privacy section andcheck the box next to Protect my Tweets.Change your Twitter Settings
  27. 27. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter To make your tweets Private:– Go to your account settings by clicking onthe gear icon at the top right of the page andselecting Settings from the drop down menu.– Scroll down to the Tweet privacy section andcheck the box next to Protect my Tweets.– Click the blue Save button at the bottom of thepage. You will be prompted to enter yourpassword to confirm the change.Change your Twitter Settings
  28. 28. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitterChange your Twitter Settings
  29. 29. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter If necessary, you canreport the harassing message to Twitter. Follow the link for more information:https://support.twitter.com/articles/15789Report it to Twitter, If Necessary
  30. 30. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter If it’s abusive, breaches privacy, or hasharassing and violent threats, youshould complete the Twitter formhttps://support.twitter.com/articles/15789Report it to Twitter, If Necessary
  31. 31. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitterReport it to Twitter, If Necessary
  32. 32. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Some other resources to consider:– Stop Bullying | @stopbullyinggov– National Crime Prevention Center onCyberbullying– Cyberbullying Research Center– Connect Safely | @connectsafelyReport it to Twitter
  33. 33. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Finally, if you did everything above, thenmove on and forget it. Try not to think about it. Just continue to be aware of any problems.Move On
  34. 34. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter We help professionals and companies protect and promotetheir online reputation. Recover Reputation is a boutique consultancy at the forefrontof repairing, improving and protecting online reputations of theirclients. Founded by Steven W. Giovinco, Recover Reputation focusesprimarily on professionals as well as small to medium sizecompanies and individuals. Recover Reputation realizes that reputations can be destroyedby one disgruntled employee or a competitor, and providesextremely effective, customized “hands-on” solutions to help.About Recover Reputation
  35. 35. www.recoverreputation.com347-421-7598How to Repair Your Online Reputation ifYou Are Harassed or Cyber Bullied onTwitter Recover Reputation’s Steven W. Giovinco– Master’s degrees from Yale University and New YorkUniversity’s Interactive Communications Program– 15 years of IT experience– Five years experience writing content– Three years experience in search engine optimization. Contact me with any questions!– 347-421-7598– steve@recoverreputation.com– www.recoverreputation.comAbout Recover Reputation’s Steven W. Giovinco

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