What’s E-Commerce Take? Eric S Johnson, Internews (dot-GOV, GIPI)                johnson@internews.tv        Kigali COMESA...
Why e-commerce?• Consumer benefits  – More competition drives down prices  – Wider selection  – Convenience (less travel)•...
E-commerce prerequisites1. Wired buyers & sellers2. E-payment systems3. Legal bases4. Delivery mechanisms
1. Wired buyers & sellers•   Low-cost telecommunications services•   Greater access to computers•   Easy access to domain ...
2. E-payment systems• E-payment mechanisms  – Electronic funds transfer  – Wider adoption of credit cards  – Local “paymen...
3. Legal bases• Define online “signature” as equivalent to  an offline one• Recognise electronic documents as valid  in le...
4. Delivery mechanisms• Delivery of goods or services  – Online: minimal or no content control  – Offline: reliable parcel...
E-commerce is hard!• Many prerequisites• Productivity driver• E-government is in many ways just a  subset of e-commerce• M...
Conclusions• Change is unavoidable• Most e-commerce prerequisites follow from  making the right domestic policy decisions ...
Further resources•   GIPI at www.internetpolicy.net•   GBDE at www.gbde.org•   UNCITRAL at www.uncitral.org•   ABA at www....
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A realistic look at e commerce

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A realistic look at e commerce

  1. 1. What’s E-Commerce Take? Eric S Johnson, Internews (dot-GOV, GIPI) johnson@internews.tv Kigali COMESA ICT Forum 2 September 2004
  2. 2. Why e-commerce?• Consumer benefits – More competition drives down prices – Wider selection – Convenience (less travel)• Business benefits – New market opportunities (global reach) – Increased transaction efficiency (faster, more automated)• Government benefits – Happier consumers and businesses – More trade means more (income tax) revenue
  3. 3. E-commerce prerequisites1. Wired buyers & sellers2. E-payment systems3. Legal bases4. Delivery mechanisms
  4. 4. 1. Wired buyers & sellers• Low-cost telecommunications services• Greater access to computers• Easy access to domain names• Multilanguage standards make it easier for e-commerce in local language
  5. 5. 2. E-payment systems• E-payment mechanisms – Electronic funds transfer – Wider adoption of credit cards – Local “payment mechanism middlemen” – Taxation benefits?• Buyers’ confidence in the system – Cybersecurity – Privacy – Encryption
  6. 6. 3. Legal bases• Define online “signature” as equivalent to an offline one• Recognise electronic documents as valid in legal proceedings• Carriers’ liability exemption• UNCITRAL model• Public Key Infrastructure
  7. 7. 4. Delivery mechanisms• Delivery of goods or services – Online: minimal or no content control – Offline: reliable parcel delivery
  8. 8. E-commerce is hard!• Many prerequisites• Productivity driver• E-government is in many ways just a subset of e-commerce• Many other complications, e.g. – Jurisdiction – IPR – Dispute resolution
  9. 9. Conclusions• Change is unavoidable• Most e-commerce prerequisites follow from making the right domestic policy decisions – Get policy right – Telecom/internet build-out follows• Avoid undue restrictions on internet – Content control – Voice revenue support understandable but harmful• Government can lead by implementing e-gov – Develops the market – Leads to better government
  10. 10. Further resources• GIPI at www.internetpolicy.net• GBDE at www.gbde.org• UNCITRAL at www.uncitral.org• ABA at www.abanet.org/buslaw/cyber• EU at europa.eu.int/ISPO/ecommerceAnd many more.

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