Stop the line: 5 c's for improving processes

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Stop the line: 5 c's for improving processes

  1. 1. Stop the line 5 c’s to improving processes
  2. 2. Created by Tom Curtis 2011Blog: www.onimproving.blogspot.comPresentations: on www.slideshare.net/onimproving Email: ideamerchants@gmail.comTwitter: @onimproving
  3. 3. Does this happen in your company? It must if we are to really get better everyday. In companies serious aboutimproving, employees stop the line when there are issues. The issuesare fixed together with the goal of never having to address again.
  4. 4. The 5 c’s
  5. 5. Stopping the line is a matter of... CultureDoes your culture reward stopping the line? Does it happen on a regular basis? Is it “Standard Work” to stop the line? Do you stop the line? What change in culture is required to ensure stopping the line and its benefits?
  6. 6. Stopping the line is a matter of... ClarityDoes everyone know how to stop the line?Does everyone know why to stop the line?Does everyone know what to do when the line has been stopped? What change in clarity is required toensure stopping the line and its benefits?
  7. 7. Stopping the line is a matter of... Cooperation Do we have mechanisms to help cooperation?How do employees work together productively when the line has been stopped?Are the tools and resources they need on hand? What change in cooperation is required to ensure stopping the line and its benefits?
  8. 8. Stopping the line is a matter of... Correction Is point of cause found? Is root cause established? Is corrective action applied and verified?Is Standard Work updated with the change? What change in correction is required to ensure stopping the line and its benefits?
  9. 9. Stopping the line is a matter of...Consistency Does this happen all the time? In the same way? With every employee? With sustainable results?What change in consistency is required toensure stopping the line and its benefits?

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