Lean Vantage PointsCompare Lean from 5 different Perspectives against your perceptions using the R.E.A.D. model
Created by Tom Curtis 2011Blog: www.onimproving.blogspot.comPresentations: on www.slideshare.net/onimproving Email: firstname.lastname@example.orgTwitter: @onimproving
Vantage PointA perspective of an individual or group. What it looks like from where they stand.
Introduction We tend to believe that others see the world the way we do. Sometimes this is harmless and even humorous. Other times it can be harmful and serious. Lean implementations often fall into the latter category. Different individuals or groups within an organizationbelieve that others understand and expect thesame participation and results in Lean efforts. What follows is a simple assessment of this
Introduction continued premise using the R.E.A.D Model. Do differentvantage points see things the way I think they do? Do different vantage points in the organization really see things the same way? If they do not, what are the ramiﬁcations for how we runimplementations? The answers to these questionsare the difference between success and frustration for all involved. Let’s take a look. --Tom Curtis
The CharactersDirectorPlant ManagerPlant Management StaffSupervisorOperator
The ModelRole or R.E.A.D.Expectation How does theAssociation group or person readDependency the situation?
How do they think? Ask someone in that role to : Think about their perspective Fill out each dimension for their roleYou will want to collect as many perspectives as reasonable to build a more complete view.
Compare Data collected in Steps 1&2 How well did your perception line up at each level? Where are the largest gaps? What surprised you? What can you do to improve alignment? Share what you have learned and build plans to correct.