Smart Thinking Webinar Series    Resilience: 5 Practical Personal & Team                                Applications      ...
Resilience: Why Things Bounce Back
FAQ’s   Is this Webinar recorded so I can access it later    or share it? YES   Will I receive a copy of the slide deck ...
Posing Questions   Please feel free    to submit your    questions in the    text box.   We will do our    best to answe...
Calling All Tweeters We encourage you to join the conversation  on Twitter! Use #SmartThinking to follow  the conversatio...
Why This Book?    Resilience is top of mind    Big picture approach to resilience    Lessons for all leaders, educators...
“ In the middle of everydifficulty lies opportunity”                    -Albert Einstein
Resilience: 5 Key Points1.   If We Can’t Control the Tides of Change, We     Need to Build Better Boats2.   Resilience: Wh...
Our OneSmartWorld Work Help people and teams succeed by learning how to think better and work smarter together BUSINESS:...
Clients
Education Clients
1. Big Tides, Build Better Boats
VUCA – A Military Term Volatility Uncertainty Complexity Ambiguity
AVUCA – Our 2012 World  Accelerated  Volatility  Uncertainty  Complexity  Ambiguity
We Need To Build Better Boats
Resilient People
2. Resilience: What is it?                        http://www.getresilient.com/whatisresilience
“Resilience is the capacity of asystem, enterprise or a person tomaintain it’s core purpose andintegrity in the face of dr...
Engineering
Emergency
Nature
Business
Psychology
Resilience Is Us “The great surprise of resilience research is the ordinariness of the phenomenon. Resilience appears to b...
Personal Spirit – 3 Keys to Resilience SPIRIT                  OUTLOOK              SENSE OF CONTROL                  INIT...
Research:Designed for Resilience     Optimism and positive outlook     Inner resiliency – overcome, steer through and   ...
3. Develop   A Resilient Mind
Languish or Flourish    Defend & Protect      Prepare for   the worst    Engage & Connect      Reach out,             ...
7 Common Mind Traps1. Closed mind2. Overconfidence3. Diving in4. Solve wrong problemperfectly5. Catastrophizing6. Busy spi...
“ Thinking style is like a lens through which weview the world. Everyone has such a lens and itcolors the way we interpret...
Revich’s 4 Pillars of Resilience1. Life change is possible2. Thinking style is key to boost your resilience3. Precision th...
Personal Spirit – 3 Keys to Resilience SPIRIT                  OUTLOOK              SENSE OF CONTROL                  INIT...
Students: Personal Spirit Spirit100 90 80 70 60 50 40 30 20 10  0      BFPE 210   BUSN 333   BUSN 110   INTL 406   HYPE   ...
Impact of Meditation Studies   Increased self awareness and control   Increased compassion   Reduced fear   Reduced an...
Mindfulness as a Power Tool   Focused Attention       Focus on your breath - thoughts and feelings come        and go  ...
A Great Resilience Framework1.   Describe a key stressful situation2.   Think out how it could be worse3.   Think out how ...
4. Build The Resilient Team
3 Major Types of Diversity 1. Demographic – who we are 2. Knowledge and skills – what we know and do 3. Cognitive Style – ...
Same Together vs. Different Together   Homogenous vs. Diverse?   What happens?   Who wins?   How do they do that?
Diversity Harnessed Drives Results“ With the right amount of diversity, the volume, speed  and revenue generated by the wo...
Diverse Teams Outperform    Diversity = challenge and solution    Expect great results - set high norms    Expect bette...
Build Diverse Teams – Aron’s   1ST Deep knowing – likes and hopes   2nd Compete in fun games   3rd Guided discussions o...
Harnessing Diversity: Keys to Success
The Positivity 5:1 Losada Line        +5:1-
5. The Power of GRIT         Angela Lee Duckworth, Ph.D.
Victim Mindset             Resilience Mindset    Not responsible            Take responsibility    Focus on conditions ...
Achievement = Talent x Effort “Tremendous effort can compensate for modest skill, just as tremendous skills can compensate...
GRIT Is   Extreme persistence   Sustained self discipline   Effort   Effort = time on task   Time on task in delibera...
The GRIT Difference predicted retention and GPA at West  Point predicted retention in sales predicted retention in Spec...
GRITAchievement = Talent x Effort Time on task is a multiplier of skills Time practicing task is the GRIT edge
“ Resilience in the face of adversity is the greatestlong term predictor of success for individuals andorganizations. And ...
Summary: Resilience1. Is the bounce back from adversity2. Is built into most of us3. Can be strengthened and developed4. D...
Good Books on Resilience   Resilience at Work - Salvatore Maddi and    Deborah Khosaba   Resilience: 7 Essential Skills ...
OneSmartWorld Offerings1.   Improve Personal and Professional Effectiveness2.   Accelerate Collaborative Teamwork and Inno...
Upcoming OSW CoursesOneSmartWorld Professional Certification Courses:   Oct 23-25, Nov 20-22, Dec 12-14 - TorontoOneSmart...
Next Smart Thinking WebinarWednesday, October 17, 2012 – 1 pm EST
Let’s work together to make the worlda smarter place!Please contact us with your questions.Email: bwiele@onesmartworld.com...
Resilience Webinar
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Resilience Webinar

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Now, more than ever, we constantly face more difficult challenges and upheavals. Why is it that through these volatile times, some people and companies thrive, while others falter?

Resilience: How to Bounce Back by Andrew Zolli and Ann Marie Healy is a brilliant read, full of important scientific discoveries, pioneering social innovations, and vital new approaches to helping us all build knowledge and skills for a more resilient future. This Webinar will combine Bob Wiele’s 30 years of More...experience in the training industry and Zolli's findings from Resilience to help provide you with new, practical ways to thrive in difficult times.

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Resilience Webinar

  1. 1. Smart Thinking Webinar Series Resilience: 5 Practical Personal & Team Applications Bob Wiele President & Founder, OneSmartWorld
  2. 2. Resilience: Why Things Bounce Back
  3. 3. FAQ’s Is this Webinar recorded so I can access it later or share it? YES Will I receive a copy of the slide deck after the presentation? YES
  4. 4. Posing Questions Please feel free to submit your questions in the text box. We will do our best to answer a few questions at the end of the webinar.
  5. 5. Calling All Tweeters We encourage you to join the conversation on Twitter! Use #SmartThinking to follow the conversation the 2 Prizes will be given away to those who participate in the twitter conversation
  6. 6. Why This Book? Resilience is top of mind Big picture approach to resilience Lessons for all leaders, educators and learning leader professionals
  7. 7. “ In the middle of everydifficulty lies opportunity” -Albert Einstein
  8. 8. Resilience: 5 Key Points1. If We Can’t Control the Tides of Change, We Need to Build Better Boats2. Resilience: What is it?3. Develop a More Resilient Mind4. Build the Resilient Team5. The Power of Grit
  9. 9. Our OneSmartWorld Work Help people and teams succeed by learning how to think better and work smarter together BUSINESS: Accelerate collaborative teamwork and innovation in progressive enterprises EDUCATION: Deliver 5 essential 21 century st employability skills for student success
  10. 10. Clients
  11. 11. Education Clients
  12. 12. 1. Big Tides, Build Better Boats
  13. 13. VUCA – A Military Term Volatility Uncertainty Complexity Ambiguity
  14. 14. AVUCA – Our 2012 World Accelerated Volatility Uncertainty Complexity Ambiguity
  15. 15. We Need To Build Better Boats
  16. 16. Resilient People
  17. 17. 2. Resilience: What is it? http://www.getresilient.com/whatisresilience
  18. 18. “Resilience is the capacity of asystem, enterprise or a person tomaintain it’s core purpose andintegrity in the face of dramaticallychanged circumstances.” – Andrew Zolli, Resilience
  19. 19. Engineering
  20. 20. Emergency
  21. 21. Nature
  22. 22. Business
  23. 23. Psychology
  24. 24. Resilience Is Us “The great surprise of resilience research is the ordinariness of the phenomenon. Resilience appears to be a common phenomenon that results in most cases from the human adaptation system.” – Ann Masters
  25. 25. Personal Spirit – 3 Keys to Resilience SPIRIT OUTLOOK SENSE OF CONTROL INITIATIVE26
  26. 26. Research:Designed for Resilience  Optimism and positive outlook  Inner resiliency – overcome, steer through and bounce back  Sense of control – flexible, adjust and respond  Turn lemons into lemonade – reappraise, reframe, transform  Social support = 50% to 80% buffer  Better with age
  27. 27. 3. Develop A Resilient Mind
  28. 28. Languish or Flourish  Defend & Protect  Prepare for the worst  Engage & Connect  Reach out, learn, reframe, grow  Remove negative conditions  Embed the positive conditions
  29. 29. 7 Common Mind Traps1. Closed mind2. Overconfidence3. Diving in4. Solve wrong problemperfectly5. Catastrophizing6. Busy spinning wheels7. Mindlessness
  30. 30. “ Thinking style is like a lens through which weview the world. Everyone has such a lens and itcolors the way we interpret the events in ourlives. Your thinking style is what causes you torespond emotionally to events, so it’s yourthinking style that determines your level ofresilience – your ability to overcome, steerthrough and bounce back when adversityoccurs.” - Karen Revich, Resilience
  31. 31. Revich’s 4 Pillars of Resilience1. Life change is possible2. Thinking style is key to boost your resilience3. Precision thinking is the way4. Refocus on human strengths
  32. 32. Personal Spirit – 3 Keys to Resilience SPIRIT OUTLOOK SENSE OF CONTROL INITIATIVE33
  33. 33. Students: Personal Spirit Spirit100 90 80 70 60 50 40 30 20 10 0 BFPE 210 BUSN 333 BUSN 110 INTL 406 HYPE DAL MBA
  34. 34. Impact of Meditation Studies Increased self awareness and control Increased compassion Reduced fear Reduced anxiety and stress Increased resilience
  35. 35. Mindfulness as a Power Tool Focused Attention  Focus on your breath - thoughts and feelings come and go Open Monitoring Compassionate or loving kindness meditation
  36. 36. A Great Resilience Framework1. Describe a key stressful situation2. Think out how it could be worse3. Think out how it could be better4. Make up a story – how worse could go bad5. Make up a story – how better could go well6. Plot out what specifically you will do to prevent worse and achieve the better result - Salvatore Maddi and Suzanne Kobasa
  37. 37. 4. Build The Resilient Team
  38. 38. 3 Major Types of Diversity 1. Demographic – who we are 2. Knowledge and skills – what we know and do 3. Cognitive Style – how we think and feel
  39. 39. Same Together vs. Different Together Homogenous vs. Diverse? What happens? Who wins? How do they do that?
  40. 40. Diversity Harnessed Drives Results“ With the right amount of diversity, the volume, speed and revenue generated by the work all went up.””…remixing talent into highly cognitively diverse teams produces safer, more resilient and better performance.” - Kevin Dunbar, Ph.D.
  41. 41. Diverse Teams Outperform Diversity = challenge and solution Expect great results - set high norms Expect better solutions on complex problems Invest in building relationships and common ground first
  42. 42. Build Diverse Teams – Aron’s 1ST Deep knowing – likes and hopes 2nd Compete in fun games 3rd Guided discussions on personal lives 4th Trust walk
  43. 43. Harnessing Diversity: Keys to Success
  44. 44. The Positivity 5:1 Losada Line +5:1-
  45. 45. 5. The Power of GRIT Angela Lee Duckworth, Ph.D.
  46. 46. Victim Mindset Resilience Mindset  Not responsible  Take responsibility  Focus on conditions  Focus on actions  Fix bad  Leverage good  Focus on past  Focus on future
  47. 47. Achievement = Talent x Effort “Tremendous effort can compensate for modest skill, just as tremendous skills can compensate for modest effort but not if either is zero. The more skilled you are, the greater the returns on effort.” - Angela Lee Duckworth. Ph.D.
  48. 48. GRIT Is Extreme persistence Sustained self discipline Effort Effort = time on task Time on task in deliberate practice
  49. 49. The GRIT Difference predicted retention and GPA at West Point predicted retention in sales predicted retention in Special Forces predicted top results at National Spelling Bee smart time on task = GRIT edge
  50. 50. GRITAchievement = Talent x Effort Time on task is a multiplier of skills Time practicing task is the GRIT edge
  51. 51. “ Resilience in the face of adversity is the greatestlong term predictor of success for individuals andorganizations. And persistence, in the process ofexperimentation, when desired or expected resultsare elusive, is the way resilience is expressed.” - Michael Gelb, Innovate Like Edison
  52. 52. Summary: Resilience1. Is the bounce back from adversity2. Is built into most of us3. Can be strengthened and developed4. Diversity in team is a key success factor5. Is sustained effort and deliberate practice6. Drives success and achievement in everything
  53. 53. Good Books on Resilience Resilience at Work - Salvatore Maddi and Deborah Khosaba Resilience: 7 Essential Skills for Overcoming Life’s Inevitable Obstacles - Karen Revich and Andrew Shatte Flourish - Martin Seligman
  54. 54. OneSmartWorld Offerings1. Improve Personal and Professional Effectiveness2. Accelerate Collaborative Teamwork and Innovation3. Certification for Learning Professionals
  55. 55. Upcoming OSW CoursesOneSmartWorld Professional Certification Courses: Oct 23-25, Nov 20-22, Dec 12-14 - TorontoOneSmartWorld Courses: Canadian Management Centre: November 20, 2012: Smarter Meetings - Calgary, November 29, 2012: Lead & Succeed in 4 Dimensions- Calgary
  56. 56. Next Smart Thinking WebinarWednesday, October 17, 2012 – 1 pm EST
  57. 57. Let’s work together to make the worlda smarter place!Please contact us with your questions.Email: bwiele@onesmartworld.cominfo@onesmartworld.comPhone: 1.705.444.1234. or1.800.387.6278

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