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Service And Leadership by Warwick John Fahy


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For Toastmasters Club Officers. Introducing important leadership concepts to deliver more value to your members. And to learn more as a leader

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Service And Leadership by Warwick John Fahy

  1. 1. Service & Leadership Presented by Warwick John Fahy DTM 18 July 2009, Shanghai Download the audio MP3 training at
  2. 2. Some Definitions
  3. 3. Leadership “ The process of getting something done through other willing people.”
  4. 4. Service “ Service is the unseen but strongly felt value you bring to a tangible product.”
  5. 5. The Mission of a Toastmasters Club is to provide a mutually supportive and positive learning environment in which every member has the opportunity to develop communication and leadership skills which in turn foster self-confidence and personal growth.
  6. 6. The Mission of a Leader to decide on how high to raise the club's benchmark , think about key areas where the club needs to sharpen the focus and set the tone for all the club's interactions during and after their leadership term.
  7. 7. Raise your Benchmark
  8. 8. How high..?
  9. 9. Ready to stretch..?
  10. 10. Require effort & leverage!
  11. 11. Too easy..?
  12. 12. Takeaway Choose one service area that your club can improve to its members in the next 6 months
  13. 13. Sharpen the focus
  14. 14. What is focus? =
  15. 15. Focus is your “added value” “ Give me six hours to chop down a tree and I will spend the first four sharpening the axe” Abraham Lincoln
  16. 16. What needs your focus?
  17. 17. ..don't use it on people..!
  18. 18. ..choose a target..
  19. 19. ..what if you were a chef?
  20. 20. ..preparing a gourmet meal?
  21. 21. What's your club vision? Leaders imagine how they would like the future to look
  22. 22. Takeaway <ul><li>Choose a focus area : </li></ul><ul><li>Club atmosphere </li></ul><ul><li>Meeting start and finish on time </li></ul><ul><li>10 points </li></ul><ul><li>Attracts the “right” members </li></ul><ul><li>Set up a new club </li></ul><ul><li>Make guests welcomed </li></ul>
  23. 23. Set the right tone
  24. 24. Your words have power “ Be impeccable with your word” Don Miguel Ruiz
  25. 25. You will be “looked up” to.. “ You must be the change you wish to see in the world.” Mahatma Gandhi
  26. 26. Walk your Talk Illustration by Cynthia Cooper
  27. 27. Enjoy the Journey! Raise your Benchmark Sharpen your Focus Set the tone
  28. 28. Final Thought “ Run your own race, but run it to the best of your ability ” - Warwick John Fahy