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whose surname reflects the translation into English of the original German/Yiddish Thal ("valley" or "dale While making cold calls, he noted that the persons most likely to purchase subscriptions were those in the process of establishing permanent geographic and social presence; he then targeted this demographic group by collecting names from marriage and mortgage applications. :Dell attended Memorial High School in Houston
The company's combined shipments of desktops, notebooks and servers grew 34.3 percent worldwide and 30.7 percent in the United States at a time when competitors' sales were shrinking
that’s seven percentage points higher than the rest of the industry—while profits are growing even faster. Dell’s margins are revealing, in that its gross margin of 18 percent is actually lower than IBM’s and HP’s. That’s because
MSD capital:to manage his family investment activities include publicly traded securities ,private equity activities & real state .
Foundation works: which focuses on, among other causes, grants, urban education, childhood health and family economic stability. The foundation has provided $65 million in grants to three health-related organizations associated with the University of Texas: the Michael & Susan Dell Center for Advancement of Healthy Living, the Dell Pediatric Research Institute, and the Dell Children's Medical Center, as well as funding for a new computer science building at the University of Texas at Austin campus. Economical honory:in honor of his investment in Ireland and the local community and for his support for educational initiatives. The Dell School of Medicine at the University of Texas at Austin will begin enrolling students in 2016.
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“The only constant thing about business is that every-thing is
changing. We have to take advantage of change and not let it
take advantage of us.” -Michael Dell
Michael Dell: Founder of Dell
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Born in 1965 in Houston, to a Jewish family
Dell purchased his first calculator at age seven
At age 15,got his first computer, an Apple II, which he
promptly disassembled to see how it works
He started selling subscriptions to the Houston Post in the
summer ,earned $18,000 that year, exceeding the annual income
of his history and economics teacher
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• While a freshman pre-med student at the University of Texas,
Dell started an informal business putting together and selling
upgrade kits for personal computers
• Registered company as “PC’s limited ”, where the business
sold between $50k & $80K:upgraded PCs ,kits ,add on
• Later named “Dell Computer Corporation”
• In 1992,Dell became the youngest CEO :Fortune magazine ,
listed among 500 corporations
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Dell Business Strategy
• Faster inventory turnover and reduced inventory levels
• Incorporate new technologies and components into its product
• Online support to onsite customer-dedicated
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• In 1984, Dell banked on his conviction: the potential cost savings of
a manufacturer selling PCs directly had enormous advantages over
the conventional indirect retail channel
• Dell serves on the Foundation Board of the World Economic Forum
• U.S., Dell is now the No. 1 brand in Britain, Canada, and Ireland
• Dell’s market-share gains would be impressive enough, but the
company also has the growth and profitability throttles open all the
• Its worldwide revenues are growing 19 percent now
• Dell is generally selling lower-margin machines but a funny thing
happens on the way to the bottom line: Dell’s net margin checks in
at 6 percent, while the others are close to 1 percent.
• Because Dell’s operating expenses—i.e., selling, general, and
administrative are so low, a direct result of the cost-effectiveness of
selling directly to customers rather than through a middleman.
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• Sales per day $1 Million during that time
• In 1998,Dell founded MSD capital LP
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• In 1999, Michael and Susan Dell established the Michael
and Susan Dell Foundation.
• By 2010, the foundation had committed more than $650
million to children's issues and community initiatives .
• Serving United States ,India and South Africa & has over
$466 million assets under management.
• In 2002, Dell received an honorary doctorate in Economic
Science from the University of Limerick .
• In 2012, the Michael and Susan Dell Foundation committed
$50 million for medical education.
• In 2014, he donated $1.8 million to the Friends of the Israel
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Lessons from Dell
1. Every customer is important, regardless of size
2. Innovation is incremental and continual
3. Innovators are their own market research departments
4. Collaboration leads to the best ideas
5. Customers want to help their peers
6. Don’t decide alone for your customer
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Lessons from Dell(cont…)
7. Participation is powerful
8. Follow through is the middle name of collaboration
9. Become your own incubator
10. Realize that innovation and collaboration are cousins
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“Be willing to take risks and
change,” if you want to stay
• “Back Against the Wall” The New York
Times (December 16, 2008)
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Thank you for your time!!!
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