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Telenor - 29.05.2018

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Презентация от вътрешна конференция на Telenor

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Telenor - 29.05.2018

  1. 1. 0700 – dial for free MOBILE APPLICATION THAT INDEED SAVES UNNECESSARY COSTS 29.05.2018 Plamen Tenev
  2. 2. Academical  Persuing phD @ Technical University Sofia  Teaching Web engineering @ Faculty of German Engineering Education and Industrial Management Personal Passionate about  Business  Social engineering  Good causes Random facts about me  Reading a lot of personal development books  Exercising almost daily  Gaming from time to time
  3. 3. The Problem 0700 0900 “Join the dark side”
  4. 4. We offer cheap flights But if you call customer $ervice … Well …
  5. 5. The solution Dial a free number easily. Period.
  6. 6. Testing the market First version - created for 5 hours
  7. 7. … but the ugly duckling was not what I had in mind …
  8. 8. And then something forged in high heaven emerged.
  9. 9. The sexy version
  10. 10. “We want categories” - Users
  11. 11. And categories is what you get
  12. 12. Future Work Client-Server Architecture  Enables quick updates  Easy to maintain  Contacts can be added without any programming knowledge
  13. 13. Focus Developer, Tester, Product owner, Project manager, Growth executive, PR executive, CSR executive, Marketing executive
  14. 14. Leveraging users' help
  15. 15. Positive reviews
  16. 16. And some negative ones 
  17. 17. Q & A
  18. 18. facebook.com/plamen.tenev linkedin.com/in/plamen-tenev/ plamen.tenev.tenev@gmail.com Thank you!

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