We can track almost anything we want, and we are being tracked by others much more then we care to acknowledge, both in the digital realm and in the physical one. In the dark matter of the data shadows created from our tracked activities comes 'Ambient personalisation' and with it anticipatory services, not all these services are new, some we have been using and rely upon every day. What happens when our 'smart' things can anticipate our needs before we know what we want?.
Talk given at:
World Usability Day 2013 Bristol