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Making Developers on Support Work For Everyone by Camille E. Acey

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This talk was delivered at The Lead Developer NY 2017 in February 2017. I discussed approaches to All Hands Support in tech companies.

Published in: Technology
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Making Developers on Support Work For Everyone by Camille E. Acey

  1. 1. Making “Developers on Support” Work for Everyone Camille E. Acey / @kavbo
  2. 2. @kavbojka
  3. 3. @kavbojka
  4. 4. @kavbojka
  5. 5. @kavbojka
  6. 6. @kavbojka
  7. 7. @kavbojka
  8. 8. @kavbojka
  9. 9. All Hands Support @kavbojka
  10. 10. Capacity @kavbojka
  11. 11. Appreciation for Support @kavbojka
  12. 12. Empathy @kavbojka wocintech
  13. 13. All Hands Support @kavbojka
  14. 14. @kavbojka
  15. 15. Some Hands Support @kavbojka
  16. 16. Process - People - Period @kavbojka wocintechwocintech
  17. 17. Process @kavbojka wocintech
  18. 18. People @kavbojka wocintech
  19. 19. Period (of time) @kavbojka
  20. 20. Process - People - Period @kavbojka wocintechwocintech
  21. 21. @kavbojka
  22. 22. Feel free to ping me at: @kavbojka camille.acey@gmail.com http://camilleacey.com

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