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Managed Cloud Services
Olaf Reitmaier
olafrv@gmail.com
November, 2018
Usuario
/ Cliente
Entorno de TI
Plataforma de TI
Infraestructura de TI
Transformación
Digital
Sortear el impacto de las te...
Negocio
Usuario
/ Cliente
Entorno de TI
Plataforma de TI
Infraestructura de TI
Digital Age TI Maturity
Propiedad Arquitect...
Cloud Service Providers (CSP)
¿Titans?
Cloud Services Models
Cloud Services Problems (CSP)?
2014… …2018
Cloud Services Problems (CSP)?
2014… …2018
Cloud Services Problems (CSP)?
IaaS
PaaS
SaaS CloudArch
DevOps
SysOps
High Value
Low Value
Cloud Services Problems (CSP)?
 Lack of:
 Knowledge & Expertice
 Time to Try & Learn The Cloud
 Real Cloud Enabled & N...
Cloud Services vs. Real Users
CloudArch:
 Architects, Managers, Financials (Billing).
DevOps:
 Developers
SysOps:
 S...
Cloud Service Map (Common)
Certified Software
for the Cloud
(Images)
{ Bring Your Own
License }
Cloud Managed Services
Flavors:
•Standard
•Special Projects
•Advisory
Scope (Standard):
•User Guide (What)
•Specifications...
Cloud Managed Services (Standard)
• CloudArch:
• Design, Sizing, Orchestation, Assesment.
• SysOps:
• Systems Administrati...
Cloud Managed Services (Standard)
AWS Elastic Computing
Azure Virtual Machines
AWS Elastic Block Storage
Azure Disk storag...
Cloud Managed Services (Special Projects)
• CloudArch:
• Design, Sizing, Orchestation, Assesment.
• SysOps:
• Systems Admi...
Cloud Managed Services (Advisory)
AWS Trusted Advisor
Azure Advisor
•Capacity Planning
•Capacity Optimization
•Services He...
Cloud Managed Services (Special Projects)
•Process Logic
•Database aaS
•Developer Tools
•Analytics & Big Data
•Internet of...
Cloud Ecosystem
Operation
Team
Cloud Team
IaaS
PaaS
SaaS
CloudArch DevOpsSysOps
Insourcing Outsourcing
Service
Team
Bussin...
Principal Backup
DCI
Perimetral
Security
Specific
Security
Perimetral
Security
Specific
Security
EdgeEdge
AccessAccess
Agr...
Local Mega-Clouds
InternetEdge
Access
Agr./Dist.
Users
DCI
Users Users
Access
Edge
Agr./Dist.
Multi-Cloud
Connection
Anywh...
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Managed Cloud Services Revision


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Managed Cloud Services Revision

  1. 1. Managed Cloud Services Olaf Reitmaier olafrv@gmail.com November, 2018
  2. 2. Usuario / Cliente Entorno de TI Plataforma de TI Infraestructura de TI Transformación Digital Sortear el impacto de las tendencias digitales y la competencia en el negocio • Agotamiento • Estancamiento • Ictus exponencial Capacidad y Desempeño Construir la infraestructura necesaria para soportar el negocio actual y futuro • Internet y redes privadas • Servidores, aplicaciones y bases de datos • Recursos humanos asociados a TI Continuidad Operativa Garantizar la continuidad y recuperabilidad de las plataformas que soportan el negocio • Aplicaciones, sistemas y servicios críticos • Monitoreo & Visibilidad • Sitio principal y alterno Experiencia del Usuario Estudiar y evaluar la experiencia del usuario final a beneficio del negocio • Sensación & Motivación • Captación & Retención • Interacción (Canales) Optimización de Servicios Optimizar los modelos de finanzas, operación y servicio del negocio • Justificación CAPEX / OPEX • Tercerización & Alianzas • Regulatorio & Legal Negocio Digital Age Enterprise Needs Reinvención
  3. 3. Negocio Usuario / Cliente Entorno de TI Plataforma de TI Infraestructura de TI Digital Age TI Maturity Propiedad Arquitectura Servicio Propia Tercero Servidores Nube Privada / Publica Nube Hibrida IaaS PaaS PaaS IaaS PaaS SaaS IaaS Tiempo Incidentes y Problemas de Plataforma Incidentes y Problemas en Aplicaciones, Sistemas, Servicios, Usuarios Potenciar el Negocio Incidentes y Problemas de Infraestructura
  4. 4. Cloud Service Providers (CSP) ¿Titans?
  5. 5. Cloud Services Models
  6. 6. Cloud Services Problems (CSP)? 2014… …2018
  7. 7. Cloud Services Problems (CSP)? 2014… …2018
  8. 8. Cloud Services Problems (CSP)? IaaS PaaS SaaS CloudArch DevOps SysOps High Value Low Value
  9. 9. Cloud Services Problems (CSP)?  Lack of:  Knowledge & Expertice  Time to Try & Learn The Cloud  Real Cloud Enabled & Native TI (Legacy)  Value Proposition Understanding  Multi-Cloud Connetivity & Integration  Cloud still has TI complexity (Hundred of New Features Every Year)  Missing Real Value Seeding & Harvesting! 2018… ¿Dónde están los humanos?
  10. 10. Cloud Services vs. Real Users CloudArch:  Architects, Managers, Financials (Billing). DevOps:  Developers SysOps:  Systems Administrators & Operators.
  11. 11. Cloud Service Map (Common) Certified Software for the Cloud (Images) { Bring Your Own License }
  12. 12. Cloud Managed Services Flavors: •Standard •Special Projects •Advisory Scope (Standard): •User Guide (What) •Specifications (How) •Term & Conditions (Why)
  13. 13. Cloud Managed Services (Standard) • CloudArch: • Design, Sizing, Orchestation, Assesment. • SysOps: • Systems Administration, Migrations, Life Cycle. • DevOps: • Applications Development, Build, Deployment.
  14. 14. Cloud Managed Services (Standard) AWS Elastic Computing Azure Virtual Machines AWS Elastic Block Storage Azure Disk storage AWS Virtual Private Cloud AWS VPN Gateway AWS DirectConnect AWS Route 53 AWS WAF / Shield Azure Virtual Network Azure VPN Gateway Azure ExpressRoute Azure DNS Azure WAF AWS Elastic Computing Azure Virtual Machines AWS Identity and Access Mgmt. Azure Active Directory aaS AWS CloudWatch Azure Monitor
  15. 15. Cloud Managed Services (Special Projects) • CloudArch: • Design, Sizing, Orchestation, Assesment. • SysOps: • Systems Administration, Migrations, Life Cycle. • DevOps: • Applications Development, Build, Deployment.
  16. 16. Cloud Managed Services (Advisory) AWS Trusted Advisor Azure Advisor •Capacity Planning •Capacity Optimization •Services Health •Security Compliant Cloud Team Trusted Advisory Services Action Plans
  17. 17. Cloud Managed Services (Special Projects) •Process Logic •Database aaS •Developer Tools •Analytics & Big Data •Internet of Things (IoT) •Mobile Services (AppDev) •Artificial Intelligence (I.A) AWS Lambda AWS Functions AWS/Azure Messaging
  18. 18. Cloud Ecosystem Operation Team Cloud Team IaaS PaaS SaaS CloudArch DevOpsSysOps Insourcing Outsourcing Service Team Bussiness Team Cloud Team ManPower
  19. 19. Principal Backup DCI Perimetral Security Specific Security Perimetral Security Specific Security EdgeEdge AccessAccess Agr./Dist. Agr./Dist. Users Users Internet Anywhere, Anytime…
  20. 20. Local Mega-Clouds InternetEdge Access Agr./Dist. Users DCI Users Users Access Edge Agr./Dist. Multi-Cloud Connection Anywhere, Anytime… Perimetral Security Specific Security

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