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Pp show how does back office work_v2.0_draft


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Pp show how does back office work_v2.0_draft

  1. 1. OHRS Back Office Support...a revolution in healthcare support<br />By Ontarians, For Ontario, In Ontario<br />Ontario Community Support Association<br /> Hospice Association of Ontario<br />Memberships:<br />
  2. 2. Your Priority<br />Providing Ontarians with compassionate, coordinated, effective and efficient service delivery.<br />Our Priority<br /><ul><li>Helping you focus on patient/client care and improvements in clinical outcomes.</li></li></ul><li>BENEFITS:<br />HOW DOES IT WORK?<br /><ul><li> Your data remains on the government portal</li></ul>CCIM<br />PORTAL<br /><ul><li> You control user access on our behalf</li></ul>Our Offices<br /><ul><li> You have full access at your location</li></ul>Your Organization<br />
  3. 3. What processes do you manage internally?<br /><ul><li>Volunteer or administrative staff processes
  4. 4. No accounting experience required
  5. 5. Submission posted to your accounting software with next day service
  6. 6. Electronic backups on our off-site server of all your submitted documentation
  7. 7. Your donor data remains confidential!</li></ul>Open your mail and sort all payables<br />Scan and email or fax to our office<br /> (local or 1-877 number)<br />Process donation cheques or electronic donations in-house<br />Enter totals only into template and email or fax<br />
  8. 8. <ul><li>We recommend statistical reporting on a monthly basis, why?
  9. 9. Ties financial data more accurately to client activity
  10. 10. Allows stakeholders access to monthly comparisons and performance indicators
  11. 11. No more surprises at submission time about Function Center expenditures and service levels</li></ul>What about your statistics?<br />Collect all relevant statistics and summarize monthly<br />Scan and email or fax to our office<br /> (local or 1-877 number)<br />
  12. 12. What about internal reporting for management and your board?<br />What about reporting to the Ministry or LHINs?<br /><ul><li>Ensure your FRX Report software has the correct reports you need
  13. 13. Ensure your FRX Report software has the correct reports you need
  14. 14. Provide us with a timeline for all internal reporting requirements
  15. 15. Provide us with a timeline for all government reporting
  16. 16. Required reports are emailed in pdf format to your email inbox
  17. 17. Required reports are emailed to you for electronic approval then submitted to the appropriate government body
  18. 18. FRX pre-written reports are available to you 24/7 through your portal access, we are happy to provide training on how to access them </li></li></ul><li>WHAT ABOUT OTHER FUNDING SOURCE REPORT REQUIREMENTS?<br />We are happy to work with your organization to create additional funding and reporting requirements.<br />Full tracking and reporting is available. We must receive detailed approved budgets and reporting standards at the time funding is approved or received.<br />WHAT IF I NEED A REPORT ON THE FLY?<br />We recognize that at times internal and external stakeholders require access to one off reports. We will attempt to provide next day turn around on all requests.<br />During Trial Balance submissions , CAT preparation as well as year end and ARR these one off requests may take longer to process.<br />
  19. 19. WHY CHOOSE A THIRD PARTY PROVIDER?<br />At OHRS Back Office Support we recognize that the relationships organizations have forged with one another are key to providing quality, integrated healthcare services to Ontarians. <br />We believe that an independent third party provider:<br /><ul><li>Allows organizations to focus on their core services
  20. 20. Removes potential for conflict among organizations
  21. 21. Addresses potential staffing retention risks and liability exposure
  22. 22. Protects confidentiality allowing organizations to control what information to share with each other
  23. 23. All organizations have access to services Monday to Friday 9 – 5 pm</li></li></ul><li>Next Steps <br />Website:<br />Phone: 647-478-7280 or 1-877-901-OHRS<br />Email:<br />