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Responsible alcohol service slides


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Alcohol service involves many risks. Failure to act responsibly could result in fines, imprisonment, losing your liquor license, increased insurance costs, or, worst of all, losing your business. Get educated and educate your staff.

Did you know:
• It is illegal in Ohio to sell liquor to an intoxicated person?
• A person must be at least 18 years old to serve or sell alcoholic beverages in closed and sealed containers, at least 19 years old to sell alcoholic beverages in open containers (such as glasses) as a server and at least 21 years old to be a bartender?
• A server could go to jail if they over-serve a customer and subsequently that customer injures another person?
• As an ORA member you get 15% off all ServSafe online training materials?
If your business has a liquor license, you need to attend this important webinar. What you’ll learn could save you time, money and help safeguard your business.
You’ll learn …
• Safe serving practices
• Insurance ramifications
• Common violations and how to avoid them
• ServSafe Alcohol training information

Published in: Food
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Responsible alcohol service slides

  1. 1. Responsible Alcohol Service Heartland Payment Systems is the lead sponsor of all RES events. UnitedHealthcare is the co-sponsor of all RES events. December 10, 2015 2:00 - 3:00 p.m.
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  3. 3. How to Participate Today 3  View, select and test your audio  Submit questions  Questions addressed during session  Everyone will receive an email with a link to view a recorded version of today’s session  Your feedback is important! A survey will pop up after the close of the webinar. Please complete it.
  4. 4. 4 Your Speakers Bren Cueni Ohio Restaurant Association Brad Toft Restaurant Programs of America Gary Gillett Gary Gillett Law Office
  5. 5. Gary Gillett Managing Partner Gillett Law Office 500 S. Front St, Suite 870, Columbus, OH 43215 (614) 224-9368 5
  6. 6.  No permit holder shall sell or furnish alcohol to any person under (21) twenty- one years old. (O.R.C. Sections 4301.22) Underage Sale 6
  7. 7.  Citation “Violation Notice” Administrative Track 7
  8. 8. 8 Administrative Track How old does he look?
  9. 9. 9 Administrative Track
  10. 10.  Questionnaire Administrative Track 10
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  12. 12.  Cases are brought in front of the Ohio Liquor Control Commission Administrative Track 12
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  14. 14.  More informal proceedings  Potential Sanctions • Fines (i.e. forfeiture) • Suspension (§ 4301.252. Forfeiture in lieu of suspension or revocation) • Revocation Administrative Track 14
  15. 15.  Amount of fines (§ 4301.252)  Selling and Furnishing as two citations.  Standard for Revocation.  Issuance of Decision (Order) Administrative Track 15
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  17. 17. Timing of payment (21 days)  Appeal option Administrative Track 17
  18. 18.  Brought in the local court with Jurisdiction  Effect on Commission Case • Not automatically beholden to criminal courts resolution • Proof of Conviction / Not Guilty Verdict Criminal Proceeding 18
  19. 19.  No permit holder shall sell or furnish alcohol to an intoxicated person [4301.22(B)]  Numerous types of liability • Criminal • Administrative (Citation before Liquor Control Commission) • "Dram Shop" Law Sales to Intoxicated Persons 19
  20. 20. Brad Toft Senior Account Executive Restaurant Programs of America 317 E. Fifth St. Cincinnati, OH 45202 (513) 609-8857 20
  21. 21.  How insurance carrier underwriters address the server training questions on applications  How liquor percentages determine a restaurant class code  The type of liquor being served Underwriting 21
  22. 22.  Liquor Liability  Assault and battery  Examples Claims 22
  23. 23. Bren Cueni Manager, Member Services Ohio Restaurant Association 1525 Bethel Road Columbus, OH 43220 (614) 246-0222 23
  24. 24. Responsible Alcohol Service Alcohol Program Managers Bartenders Servers Bouncers Security Valets Owners 24
  25. 25. Developed by a team of industry subject matter experts, academics and regulatory professionals. Contains the latest FDA Food Code, food safety science, and industry best practices; based on a new Job Task Analysis. Developed by highly qualified, instructional designers, and technical advisors. Implementation of training can mitigate risks, fines, and legal action involved in serving alcohol. 25 ServSafe Training
  26. 26. Responsible Alcohol Service The program course is divided into four key sections: Law and Your Responsibility Recognizing and Preventing Intoxication Checking IDs Handling Difficult Situations 26
  27. 27. Responsible Alcohol Service Available in print and online for greater convenience.  Course materials are consistent between online and classroom settings.  Bilingual service center representative available to answer questions. 27
  28. 28. Responsible Alcohol Service Options:  Classroom  English & Spanish 2, 4, 6 hours  Online  English 90 - 120 minutes; 90 days to complete 40 question - primary exam 70 question - advanced exam (proctor) 3 year / national certificate 28
  29. 29. Responsible Alcohol Service Product Retail ORA Member SSA Participants Guide $22.00 $18.70 w/ Exam Answer Sheet in English or Spanish SSA Online Course & Advanced Exam or Primary Exam $30.00 $25.50 Additional Products: Instructor Toolkit, Instructor Guide, Videos and DVDs 29
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  31. 31. Responsible Alcohol Service 31
  32. 32. Managers, Supervisors, Chefs, Persons in Charge of Establishment, First-Year Culinary Students, Expeditor Manager Training 32 Manager and Employee Level Training Managers, Bartenders, Servers, Bouncers, Valets Alcohol Program Chefs, Cooks, Team Leaders, Culinary Students, Servers, Bussers, Front Line, Prep, Stewards, Hourly Staff Food Handler Program Managers, Supervisors, Chefs, Cooks, Servers, Food Handlers, Hosts, Bussers, Front-of-the-House Staff, Back-of-the-House Staff Allergens Program
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  34. 34. • ASK ORA offers you a complete resource solution; is the only Ohio foodservice-specific source for information you need to run your business; and is a team that is exclusively focused on the success of your foodservice business. Period. ASKORA - The trusted source for information. Have a question? We’ll help you find the answer.
  35. 35. Heartland Payment Systems is the lead sponsor of all RES events. UnitedHealthcare is the co-sponsor of all RES events. Upcoming ORA events January 24th & 25th North American Pizza & Ice Cream Show (NAPICS), downtown Columbus – FREE tickets for members January 25th 10:00 am - 12:30 pm Ohio Restaurant Association Safety Seminar Check for future free ORA RES events as well as recordings from past RES events!