The seven basic quality tools are effective for data analysis, process control, and quality improvement (numerical data). However, these basic tools cannot be used for verbal data. To organize verbal data into useful information, you would require the advanced quality tools or the seven management and planning tools.
The seven advanced tools of quality were developed with a design approach to organize verbal data diagramatically. These tools work in conjunction with the basic quality tools and can be used by management and staff to develop ideas and formulate plans for improved project management.
1. To understand the seven management and planning tools for project planning and management.
2. To learn how to apply the seven management and planning tools to projects, communication and daily management work.
2. Affinity Diagram
3. Relations Diagram
4. Tree Diagram
5. Matrix Diagram
6. Matrix Data Analysis Chart
7. Arrow Diagram
8. Process Decision Program Chart (PDPC)
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