Training Within Industry (TWI) is an integral part of Lean to reinforce the practice of Standard Work. Standardized work eliminates waste and provides a baseline for process improvement.
TWI is a supervisory leadership development program designed to help the frontline supervisor and team leader provide proper training and assuring this training is effective in helping employees do their jobs correctly, efficiently and conscientiously.
The TWI Programs consist of three key modules:
Job Instruction Training (JI)
- Teaches supervisors how to quickly train employees to do a job correctly, safely, and conscientiously
Job Methods Training (JM)
- Teaches supervisors how to continuously improve the way jobs are done
Job Relations Training (JR)
- Teaches supervisors how to develop and maintain positive employee relations to prevent problems from happening and how to effectively resolve conflicts that arise
TWI translates Lean Thinking into a positive and continuous improvement culture, standardized work and a safe workplace.
Companies that have implemented TWI have reported improvements of 25% and more in increased production, reduced training time, reduced scrap and reduced labor-hours.
This training presentation is closely based on the original TWI training manuals from the National Archives.
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