Methods for Developing Innovative Ideas by Operational Excellence Consulting

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This training presentation teaches the skills to generate new innovative ideas using 12 creativity methods. They include listing faults and characteristics, brainwriting, Osborn's checklist, Nyaka method, NHK method and many more.

A good idea is not only implementable, but also increases customer satisfaction, improves productivity and enhances employee motivation and enthusiasm.

You will also find numerous examples of ideas for improvement which could be adopted or adapted directly for various functions in your organization ranging from Sales and Administration to Operations and Technology.

LEARNING OBJECTIVES

​1. Describe the methods for developing ideas
2. Learn effective approaches to motivate employees to submit ideas
3. Review various categories of examples of ideas for improvement
4. Familiarize with the checklist for improvement to look for problems
5. Learn how to develop "Kaizen Eyes"

CONTENTS

1. Methods for Developing Innovative Ideas
2. Examples of Effective Procedures
3. Examples of Ideas for Improvement
4. Checklist for Improvement
5. Ways to Develop "Kaizen Eyes"

To download this complete presentation, please go to: http://www.oeconsulting.com.sg

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Methods for Developing Innovative Ideas by Operational Excellence Consulting

  1. 1. © Operational Excellence Consulting. All rights reserved. Methods for Developing Innovative Ideas © Operational Excellence Consulting. All rights reserved.
  2. 2. © Operational Excellence Consulting. All rights reserved. 2 Learning Objectives 1. Describe the methods for developing innovative ideas 2. Learn effective approaches to motivate employees to submit ideas 3. Review various categories of examples of ideas for improvement 4. Familiarize with the checklist for improvement to look for problems 5. Learn how to develop “Kaizen Eyes” NOTE: This is a PARTIAL PREVIEW. To download the complete presentation, please visit: http://www.oeconsulting.com.sg
  3. 3. © Operational Excellence Consulting. All rights reserved. 3 1 Methods for Developing Innovative Ideas 2 Examples of Effective Procedures 3 Examples of Ideas for Improvement 4 Checklist for Improvement 5 Ways to Develop “Kaizen Eyes” Outline
  4. 4. © Operational Excellence Consulting. All rights reserved. 4 Methods for Developing Innovative Ideas 1. Brainstorming 2. Listing Faults 3. Listing Wishes 4. Listing Characteristics 5. The Gordon Method 6. Osborn’s Checklist 7. 5W1H & ECRS 8. Brainwriting 9. Nyaka Method 10. NHK Method 11. SCMAPER 12. What If? 13. Rules for Motion Economy
  5. 5. © Operational Excellence Consulting. All rights reserved. 5 Listing Faults • Whenever solutions or ideas for solutions are needed, it is because a problem exists. If a problem exists, it implies there is a fault in the system. • In seeking new ideas,  1st step: Locate and determine the fault  2nd step: Look for ways to rectify the fault • Use brainstorming technique to stir up ideas.
  6. 6. © Operational Excellence Consulting. All rights reserved. 6 Listing Characteristics • An analytical technique for elucidating latent problems or faults • Taking the kettle as an example, think of how the following characteristics can be improved:  Materials  Manufacturing process  Properties  Functions
  7. 7. © Operational Excellence Consulting. All rights reserved. 7 Osborn’s Checklist 1 1. Are there other ways of making use of the product, its materials, properties, functions, principle, scrap or rejects? 2. Are there other similar projects which are currently being used or which have been used in the past? 3. Are there people/factors that can be substituted for persons, parts, materials, processes or locations? 4. How about changing the idea, color, movement, sound or shape?
  8. 8. © Operational Excellence Consulting. All rights reserved. 8 5W1H & ECRS Eliminate! Combine! Rearrange! Simplify! 5W1H Questions ECRS Framework Why? What? Where? When? Who? How?
  9. 9. © Operational Excellence Consulting. All rights reserved. 9 NHK Method • What is it?  The NHK brainstorming method allows members to build ideas through the sharing of ideas from another member. • Procedure  Define the problem.  Each participant writes down five ideas on five separate cards.  In groups of 5, while each person shares one idea from his card, the others will create an idea out of his idea.  The sequence continues around the table until there are many ideas on the table.  Collect and group the ideas into more meaningful categories.  Select a couple of outstanding ideas to prototype and test.
  10. 10. © Operational Excellence Consulting. All rights reserved. 10 What If? • Procedure  Select an idea / concept / existing product to apply the “What if” Method.  Facilitator leads the team to ideate out of the box by asking questions based on “What if?” The rest will chip in with more “what if” questions.  Create as many ideas based on the questions.  Analyze and prioritize.  Select a couple of ideas to further develop and prototype.
  11. 11. © Operational Excellence Consulting. All rights reserved. 11 Techniques for Developing Creativity: Assessment of Ideas • Categorize the various ideas derived from brainstorming into one of the 4 boxes • A - Put into practice immediately • B - Make maximum efforts to put the idea into practice • C - Reconsider applicability (idea may be abandoned) • D - Abandon the idea (idea is worthless) C A D B High Low APPLICABILITY High Low EFFICIENCY
  12. 12. © Operational Excellence Consulting. All rights reserved. 12 Examples of Ideas for Improvement • Upgrade and stabilize product quality • Raise yield rate (prevent defects) • Improve transport, storage and packaging • Economize by substituting materials • Improve handling of materials • Utilize reject products and scrap Products & Materials
  13. 13. © Operational Excellence Consulting. All rights reserved. 13 Examples of Ideas for Improvement • Economize on time, shorten work hours. Cut back on number of workers. • Simplify complex operations • Improve work procedure • Improve transport, packaging and packing • Make efficient use of work space • Ensure tidiness and orderliness of workplace Work and Operations
  14. 14. © Operational Excellence Consulting. All rights reserved. 14 Examples of Ideas for Improvement • Improve administrative system – management of daily schedules and information exchange • Improve paperwork procedures – handle collectively and omit unnecessary procedures • Economize on office supplies and materials • Rationalize office work – utilize PCs • Make efficient use of office space • Ensure tidiness and orderliness of the office Administration & Office Work
  15. 15. © Operational Excellence Consulting. All rights reserved. 15 Checklist for Generating Innovative Ideas Questions Yes No 1. Are there any papers or forms that seem to have no obvious purpose? 2. Is the difference between the busy and calm periods very noticeable? 3. Do the same errors occur? 4. Is it difficult to locate urgent items quickly? 5. Is there duplication of work? 6. Do circulars fail to reach their destination? 7. Are there superfluous forms?
  16. 16. © Operational Excellence Consulting. All rights reserved. 16 Checklist for Generating Innovative Ideas Questions Yes No 8. Are deadlines unmet? 9. Does leased property fail to get returned? 10. Do communal properties disappear? 11. Are procedures unclear? 12. Are there procedures that are too time-consuming and effort-wasting? 13. Are there matters that are easily forgotten or difficult to remember? 14. Are there so many points to observe that are inevitably overlooked?
  17. 17. © Operational Excellence Consulting. All rights reserved. 17 “Forcedness” • “Forcedness” is the state of being forced to follow procedures which may be irrational (difficult, illogical, or lacking in purpose) because a person believes that current procedures are best and that no other better ways exist.
  18. 18. © Operational Excellence Consulting. All rights reserved. 18 5W’s & 3H’s of Suggestions 5W’s & 3H’s Description Why (aim, purpose) Why is it necessary? What (content, range) What is the purpose? Where (place, department in charge) Where is it most appropriate? When (period, date, time) When its it most effective? Who (person responsible) Who is most qualified? How (method, system) How can it be improved? How much (cost, labor) How much can we save on cost? How many (quantity, percentage) How many are appropriate?
  19. 19. © Operational Excellence Consulting. All rights reserved. 19 How to Formulate an Innovative Idea Locate a Problem Investigate the Problem Examine the Problem Devise the Solution(s) Consider its Feasibility Fill out the Suggestion Form Submit the Suggestion Are there any irrationalities? (Find out exactly where) What are the circumstances? (Get the facts) Why doesn’t it work? (Find out the reason) How could it be done more easily, quickly, cheaply or accurately? (Think up ideas) Is it feasible? Would it be effective? (Work out the best method) Decide on a final written version (Explain the idea fully and clearly) Put into practice all that is within your capacity
  20. 20. © Operational Excellence Consulting. All rights reserved. 20 What Are “Kaizen Eyes”? • Kaizen is continual improvement for the better. • "Kaizen Eyes" see opportunities to improve. These eyes are a skill that can be developed through technique and practice. • The following slides are ways (techniques) to be practiced. They will help to widen the ability to recognize opportunity that may not be in full view.
  21. 21. © Operational Excellence Consulting. All rights reserved. About Operational Excellence Consulting
  22. 22. © Operational Excellence Consulting. All rights reserved. 22 About Operational Excellence Consulting • Operational Excellence Consulting is a management training and consulting firm that assists organizations in improving business performance and effectiveness. • The firm’s mission is to create business value for organizations through innovative operational excellence management training and consulting solutions. • OEC takes a unique “beyond the tools” approach to enable clients develop internal capabilities and cultural transformation to achieve sustainable world-class excellence and competitive advantage. For more information, please visit www.oeconsulting.com.sg
  23. 23. © Operational Excellence Consulting. All rights reserved. To download this presentation, please visit us at: www.oeconsulting.com.sg END OF PARTIAL PREVIEW

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