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Design Thinking Poster

The Design Thinking Poster describes the five phases of creative problem-solving and innovation based on the world-renowned Stanford d.School's model. The poster comes in two themes: color and monochrome. Formatted in PDF, the poster can be easily printed on an A3-sized paper.

The Design Thinking Poster complements the 'Design Thinking Workshop Guide' training presentation materials. It is an effective tool that can be printed and distributed to attendees of your Design Thinking workshop session. It serves as a takeaway and summary of your process improvement presentation.

The Design Thinking Poster describes the five main phases of the creative problem-solving and innovation process:

1. Empathize
Learn about the audience for whom you are designing, by observation and interview.

Activities:
User interview
Informal chats
Observation
Shadowing
Mystery shopping
Picture-taking
Immersion

Deliverables:
Personas
Empathy map
List of user feedback
Problems identified

2. Define
Create a point of view that is based on user needs and insights.

Activities:
Workshops
Stakeholder meetings
Focused groups

Deliverables:
Design brief (including Point of View and How Might We statements)
Stakeholder map
Context map
Customer journey map
Opportunity map

3. Ideate
Brainstorm and come up with as many creative solutions as possible.

Activities:
Ideation activities
Brainstorming
Workshops
Mindmaps
Sketching/ drawing

Deliverables:
Ideas / concepts
Sketches
Prioritization map
Affinity map
Idea evaluation

4. Prototype
Build a representation of one or more of your ideas to show to others.

Activities:
Space prototyping
Physical/digital prototyping
Paper construction
Wireframe building
Storyboards
Role-plays

Deliverables:
Physical/digital prototypes
Wireframes
Storyboards

5. Test
Share your prototyped idea with your original user for feedback.

Activities:
User testing
Observation
Picture-taking
Evaluation
Discussion

Deliverables:
List of user feedback
Observation
Evaluation map
Proposed refinement

The Design Thinking Poster describes the five phases of creative problem-solving and innovation based on the world-renowned Stanford d.School's model. The poster comes in two themes: color and monochrome. Formatted in PDF, the poster can be easily printed on an A3-sized paper.

The Design Thinking Poster complements the 'Design Thinking Workshop Guide' training presentation materials. It is an effective tool that can be printed and distributed to attendees of your Design Thinking workshop session. It serves as a takeaway and summary of your process improvement presentation.

The Design Thinking Poster describes the five main phases of the creative problem-solving and innovation process:

1. Empathize
Learn about the audience for whom you are designing, by observation and interview.

Activities:
User interview
Informal chats
Observation
Shadowing
Mystery shopping
Picture-taking
Immersion

Deliverables:
Personas
Empathy map
List of user feedback
Problems identified

2. Define
Create a point of view that is based on user needs and insights.

Activities:
Workshops
Stakeholder meetings
Focused groups

Deliverables:
Design brief (including Point of View and How Might We statements)
Stakeholder map
Context map
Customer journey map
Opportunity map

3. Ideate
Brainstorm and come up with as many creative solutions as possible.

Activities:
Ideation activities
Brainstorming
Workshops
Mindmaps
Sketching/ drawing

Deliverables:
Ideas / concepts
Sketches
Prioritization map
Affinity map
Idea evaluation

4. Prototype
Build a representation of one or more of your ideas to show to others.

Activities:
Space prototyping
Physical/digital prototyping
Paper construction
Wireframe building
Storyboards
Role-plays

Deliverables:
Physical/digital prototypes
Wireframes
Storyboards

5. Test
Share your prototyped idea with your original user for feedback.

Activities:
User testing
Observation
Picture-taking
Evaluation
Discussion

Deliverables:
List of user feedback
Observation
Evaluation map
Proposed refinement

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Design Thinking Poster

  1. 1. © Operational Excellence Consulting. All rights reserved. Learn about the audience for whom you are designing, by observation and interview. Create a point of view that is based on user needs and insights. Share your prototyped idea with your original user for feedback. Build a representation of one or more of your ideas to show to others. Brainstorm and come up with as many creative solutions as possible. Five Phases of Design Thinking Design Thinking is a customer-centric, iterative problem-solving process of discovery, ideation and experimentation. DESIGN THINKING Activities: § User interview § Informal chats § Observation § Shadowing § Mystery shopping § Picture-taking § Immersion Deliverables: § Personas § Empathy map § List of user feedback § Problems identified Activities: § Workshops § Stakeholder meetings § Focused groups Deliverables: § Design brief (including Point of View and How Might We statements) § Stakeholder map § Context map § Customer journey map § Opportunity map Activities: § Ideation activities § Brainstorming § Workshops § Mindmaps § Sketching/ drawing Deliverables: § Ideas / concepts § Sketches § Prioritization map § Affinity map § Idea evaluation Activities: § User testing § Observation § Picture-taking § Evaluation § Discussion Deliverables: § List of user feedback § Observation § Evaluation map § Proposed refinement Activities: § Space prototyping § Physical/digital prototyping § Paper construction § Wireframe building § Storyboards § Role-plays Deliverables: § Physical/digital prototypes § Wireframes § Storyboards 1 EMPATHIZE 2 DEFINE 3 IDEATE 4 PROTOTYPE 5 TEST
  2. 2. © Operational Excellence Consulting. All rights reserved. Learn about the audience for whom you are designing, by observation and interview. Create a point of view that is based on user needs and insights. Share your prototyped idea with your original user for feedback. Build a representation of one or more of your ideas to show to others. Brainstorm and come up with as many creative solutions as possible. Five Phases of Design Thinking Design Thinking is a customer-centric, iterative problem-solving process of discovery, ideation and experimentation. DESIGN THINKING Activities: § User interview § Informal chats § Observation § Shadowing § Mystery shopping § Picture-taking § Immersion Deliverables: § Personas § Empathy map § List of user feedback § Problems identified Activities: § Workshops § Stakeholder meetings § Focused groups Deliverables: § Design brief (including Point of View and How Might We statements) § Stakeholder map § Context map § Customer journey map § Opportunity map Activities: § Ideation activities § Brainstorming § Workshops § Mindmaps § Sketching/ drawing Deliverables: § Ideas / concepts § Sketches § Prioritization map § Affinity map § Idea evaluation Activities: § User testing § Observation § Picture-taking § Evaluation § Discussion Deliverables: § List of user feedback § Observation § Evaluation map § Proposed refinement Activities: § Space prototyping § Physical/digital prototyping § Paper construction § Wireframe building § Storyboards § Role-plays Deliverables: § Physical/digital prototypes § Wireframes § Storyboards 1 EMPATHIZE 2 DEFINE 3 IDEATE 4 PROTOTYPE 5 TEST
  3. 3. © Operational Excellence Consulting. All rights reserved. 3 Operational Excellence Consulting is a management training and consulting firm that assists organizations in improving business performance and effectiveness. Based in Singapore, the firm’s mission is to create business value for organizations through innovative design and operational excellence management training and consulting solutions. For more information, please visit www.oeconsulting.com.sg

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