Employees are accustomed to working with their internal clients as a normal course of business. However, working with external clients brings the need for potential new skills. As a service provider, you must be prepared to interact with your clients in a professional manner, forming successful business relationships.
This simple presentation is focused on the "soft skills" needed to establish, develop and maintain the long term successful business relationships with your external clients.
1. Introduction to Effective Client Communication
2. Stakeholder Management
3. Guidelines for Working with Clients
To download this complete presentation, visit: http://www.oeconsulting.com.sg