Business Model Canvas (BMC) Poster

Operational Excellence Consulting (Singapore)
Operational Excellence Consulting (Singapore)Founder & Principal Consultant at Operational Excellence Consulting (Singapore)
Business Model Canvas
© Operational Excellence Consulting. All rights reserved.
The	Business	Model	Canvas	is	a	strategic	management	and	lean	startup	
template	for	developing	new	or	documenting	existing	business	models.	
KP
KA
VP CS
KR
C$ R$
CR
CH
KEY
PARTNERS
KEY
ACTIVITIES
VALUE
PROPOSITION
CUSTOMER
SEGMENTS
KEY
RESOURCES
COST STRUCTURE REVENUE STREAMS
CUSTOMER
RELATIONSHIPS
CHANNELS
KP
The Key Partnerships
Building Block describes
the network of suppliers
and partners that make
the business model work
KA
The Key Activities
Building Block describes
the most important
things a company must
do to make its business
model work
VP
The Value Propositions
Building Block describes
the bundle of products
and services that create
value for a specific
Customer Segment
CS
The Customer Segments
Building Block defines
the different groups of
people or organizations
an enterprise aims to
reach and serve.
KR
The Key Resources
Building Block
describes the most
important assets
required to make a
business model work
C$
The Cost Structure describes all costs incurred to operate a
business model
R$
The Revenue Streams Building Block represents the cash a company
generates from each Customer Segment (costs must be subtracted
from revenues to create earnings)
CR
The Customer
Relationships Building
Block describes the
types of relationships a
company establishes
with specific Customer
Segments
CH
The Channels Building
Block describes how a
company communicates
with and reaches its
Customer Segments to
deliver a Value
Proposition
THE 9 BUILDING BLOCKS
DESCRIPTIONS OF THE 9 BUILDING BLOCKS
THE ACRONYMS
KEY QUESTIONS
§ What are our Key Partners?
§ Who are our Key Suppliers?
§ Which Key Resources are we
acquiring from partners?
§ Which Key Activities do
partners perform?
§ What Key Activities do our
Value Propositions require?
§ Our Distribution Channels?
§ Customer Relationships?
§ Revenue Streams?
§ What do we deliver to the
customer?
§ Which one of our customer’s
problems are we helping to
solve?
§ What bundles of products and
services are we offering to
each Customer Segment?
§ Which customer needs are we
satisfying?
§ What type of relationships
does each of our Customer
Segment expect us to
establish and maintain with
them?
§ Which ones have we
established?
§ How are they integrated with
the rest of our business
model?
§ How costly are they?
§ For whom are we creating
value?
§ Who are our most important
customers?
§ What Key Resources do our
Value Propositions require?
§ Our Distribution Channels?
§ Customer Relationships?
§ Revenue Streams?
§ Through which Channels do
our Customer Segments want
to be reached?
§ How are we reaching them
now?
§ How are our Channels
integrated?
§ Which ones worked best?
§ Which ones are most cost-
efficient?
§ How are we integrating them
with customer routines?
§ What are the most important costs inherent in our business model?
§ Which Key Resources are most expensive?
§ Which Key Activities are most expensive?
§ For what value are our customers really willing to pay?
§ For what do they currently pay?
§ How are they currently paying?
§ How would they prefer to pay?
§ How much does each Revenue Stream contribute to overall revenues?
KP KA VP CS
KR
C$ R$
CR
CH
Business Model Canvas
© Operational Excellence Consulting. All rights reserved.
The	Business	Model	Canvas	is	a	strategic	management	and	lean	startup	
template	for	developing	new	or	documenting	existing	business	models.	
KP
KA
VP CS
KR
C$ R$
CR
CH
KEY
PARTNERS
KEY
ACTIVITIES
VALUE
PROPOSITION
CUSTOMER
SEGMENTS
KEY
RESOURCES
COST STRUCTURE REVENUE STREAMS
CUSTOMER
RELATIONSHIPS
CHANNELS
KP
The Key Partnerships
Building Block describes
the network of suppliers
and partners that make
the business model work
KA
The Key Activities
Building Block describes
the most important
things a company must
do to make its business
model work
VP
The Value Propositions
Building Block describes
the bundle of products
and services that create
value for a specific
Customer Segment
CS
The Customer Segments
Building Block defines
the different groups of
people or organizations
an enterprise aims to
reach and serve.
KR
The Key Resources
Building Block
describes the most
important assets
required to make a
business model work
C$
The Cost Structure describes all costs incurred to operate a
business model
R$
The Revenue Streams Building Block represents the cash a company
generates from each Customer Segment (costs must be subtracted
from revenues to create earnings)
CR
The Customer
Relationships Building
Block describes the
types of relationships a
company establishes
with specific Customer
Segments
CH
The Channels Building
Block describes how a
company communicates
with and reaches its
Customer Segments to
deliver a Value
Proposition
THE 9 BUILDING BLOCKS
DESCRIPTIONS OF THE 9 BUILDING BLOCKS
THE ACRONYMS
KEY QUESTIONS
§ What are our Key Partners?
§ Who are our Key Suppliers?
§ Which Key Resources are we
acquiring from partners?
§ Which Key Activities do
partners perform?
§ What Key Activities do our
Value Propositions require?
§ Our Distribution Channels?
§ Customer Relationships?
§ Revenue Streams?
§ What do we deliver to the
customer?
§ Which one of our customer’s
problems are we helping to
solve?
§ What bundles of products and
services are we offering to
each Customer Segment?
§ Which customer needs are we
satisfying?
§ What type of relationships
does each of our Customer
Segment expect us to
establish and maintain with
them?
§ Which ones have we
established?
§ How are they integrated with
the rest of our business
model?
§ How costly are they?
§ For whom are we creating
value?
§ Who are our most important
customers?
§ What Key Resources do our
Value Propositions require?
§ Our Distribution Channels?
§ Customer Relationships?
§ Revenue Streams?
§ Through which Channels do
our Customer Segments want
to be reached?
§ How are we reaching them
now?
§ How are our Channels
integrated?
§ Which ones worked best?
§ Which ones are most cost-
efficient?
§ How are we integrating them
with customer routines?
§ What are the most important costs inherent in our business model?
§ Which Key Resources are most expensive?
§ Which Key Activities are most expensive?
§ For what value are our customers really willing to pay?
§ For what do they currently pay?
§ How are they currently paying?
§ How would they prefer to pay?
§ How much does each Revenue Stream contribute to overall revenues?
KP KA VP CS
KR
C$ R$
CR
CH
© Operational Excellence Consulting. All rights reserved. 3
Operational Excellence Consulting is a management training and consulting
firm that assists organizations in improving business performance and
effectiveness. Based in Singapore, the firm’s mission is to create business
value for organizations through innovative design and operational excellence
management training and consulting solutions. For more information, please
visit www.oeconsulting.com.sg
1 of 3

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Business Model Canvas (BMC) Poster

  • 1. Business Model Canvas © Operational Excellence Consulting. All rights reserved. The Business Model Canvas is a strategic management and lean startup template for developing new or documenting existing business models. KP KA VP CS KR C$ R$ CR CH KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER SEGMENTS KEY RESOURCES COST STRUCTURE REVENUE STREAMS CUSTOMER RELATIONSHIPS CHANNELS KP The Key Partnerships Building Block describes the network of suppliers and partners that make the business model work KA The Key Activities Building Block describes the most important things a company must do to make its business model work VP The Value Propositions Building Block describes the bundle of products and services that create value for a specific Customer Segment CS The Customer Segments Building Block defines the different groups of people or organizations an enterprise aims to reach and serve. KR The Key Resources Building Block describes the most important assets required to make a business model work C$ The Cost Structure describes all costs incurred to operate a business model R$ The Revenue Streams Building Block represents the cash a company generates from each Customer Segment (costs must be subtracted from revenues to create earnings) CR The Customer Relationships Building Block describes the types of relationships a company establishes with specific Customer Segments CH The Channels Building Block describes how a company communicates with and reaches its Customer Segments to deliver a Value Proposition THE 9 BUILDING BLOCKS DESCRIPTIONS OF THE 9 BUILDING BLOCKS THE ACRONYMS KEY QUESTIONS § What are our Key Partners? § Who are our Key Suppliers? § Which Key Resources are we acquiring from partners? § Which Key Activities do partners perform? § What Key Activities do our Value Propositions require? § Our Distribution Channels? § Customer Relationships? § Revenue Streams? § What do we deliver to the customer? § Which one of our customer’s problems are we helping to solve? § What bundles of products and services are we offering to each Customer Segment? § Which customer needs are we satisfying? § What type of relationships does each of our Customer Segment expect us to establish and maintain with them? § Which ones have we established? § How are they integrated with the rest of our business model? § How costly are they? § For whom are we creating value? § Who are our most important customers? § What Key Resources do our Value Propositions require? § Our Distribution Channels? § Customer Relationships? § Revenue Streams? § Through which Channels do our Customer Segments want to be reached? § How are we reaching them now? § How are our Channels integrated? § Which ones worked best? § Which ones are most cost- efficient? § How are we integrating them with customer routines? § What are the most important costs inherent in our business model? § Which Key Resources are most expensive? § Which Key Activities are most expensive? § For what value are our customers really willing to pay? § For what do they currently pay? § How are they currently paying? § How would they prefer to pay? § How much does each Revenue Stream contribute to overall revenues? KP KA VP CS KR C$ R$ CR CH
  • 2. Business Model Canvas © Operational Excellence Consulting. All rights reserved. The Business Model Canvas is a strategic management and lean startup template for developing new or documenting existing business models. KP KA VP CS KR C$ R$ CR CH KEY PARTNERS KEY ACTIVITIES VALUE PROPOSITION CUSTOMER SEGMENTS KEY RESOURCES COST STRUCTURE REVENUE STREAMS CUSTOMER RELATIONSHIPS CHANNELS KP The Key Partnerships Building Block describes the network of suppliers and partners that make the business model work KA The Key Activities Building Block describes the most important things a company must do to make its business model work VP The Value Propositions Building Block describes the bundle of products and services that create value for a specific Customer Segment CS The Customer Segments Building Block defines the different groups of people or organizations an enterprise aims to reach and serve. KR The Key Resources Building Block describes the most important assets required to make a business model work C$ The Cost Structure describes all costs incurred to operate a business model R$ The Revenue Streams Building Block represents the cash a company generates from each Customer Segment (costs must be subtracted from revenues to create earnings) CR The Customer Relationships Building Block describes the types of relationships a company establishes with specific Customer Segments CH The Channels Building Block describes how a company communicates with and reaches its Customer Segments to deliver a Value Proposition THE 9 BUILDING BLOCKS DESCRIPTIONS OF THE 9 BUILDING BLOCKS THE ACRONYMS KEY QUESTIONS § What are our Key Partners? § Who are our Key Suppliers? § Which Key Resources are we acquiring from partners? § Which Key Activities do partners perform? § What Key Activities do our Value Propositions require? § Our Distribution Channels? § Customer Relationships? § Revenue Streams? § What do we deliver to the customer? § Which one of our customer’s problems are we helping to solve? § What bundles of products and services are we offering to each Customer Segment? § Which customer needs are we satisfying? § What type of relationships does each of our Customer Segment expect us to establish and maintain with them? § Which ones have we established? § How are they integrated with the rest of our business model? § How costly are they? § For whom are we creating value? § Who are our most important customers? § What Key Resources do our Value Propositions require? § Our Distribution Channels? § Customer Relationships? § Revenue Streams? § Through which Channels do our Customer Segments want to be reached? § How are we reaching them now? § How are our Channels integrated? § Which ones worked best? § Which ones are most cost- efficient? § How are we integrating them with customer routines? § What are the most important costs inherent in our business model? § Which Key Resources are most expensive? § Which Key Activities are most expensive? § For what value are our customers really willing to pay? § For what do they currently pay? § How are they currently paying? § How would they prefer to pay? § How much does each Revenue Stream contribute to overall revenues? KP KA VP CS KR C$ R$ CR CH
  • 3. © Operational Excellence Consulting. All rights reserved. 3 Operational Excellence Consulting is a management training and consulting firm that assists organizations in improving business performance and effectiveness. Based in Singapore, the firm’s mission is to create business value for organizations through innovative design and operational excellence management training and consulting solutions. For more information, please visit www.oeconsulting.com.sg