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Hopfensitz: perceiving emotions

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Hopfensitz: perceiving emotions

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Hopfensitz: perceiving emotions

  1. 1. Perceiving Emotions Astrid Hopfensitz Toulouse School of Economics
  2. 2. Emotions influence: - Perceptions - Values - Decisions
  3. 3. Emotions influence: - Perceptions - Values - Decisions Emotions are communicated: - Face - Voice - Body language - Language
  4. 4. Emotions influence: - Perceptions - Values - Decisions Emotions are communicated: - Face - Voice - Body language - Language Emotions are perceived and interpreted:
  5. 5. Emotions influence: - Perceptions - Values - Decisions Emotions are communicated: - Face - Voice - Body language - Language Emotions are perceived and interpreted: jealousy
  6. 6. Emotions influence: - Perceptions - Values - Decisions Emotions are communicated: - Face - Voice - Body language - Language Emotions are perceived and interpreted:
  7. 7. Emotions influence: - Perceptions - Values - Decisions Emotions are communicated: - Face - Voice - Body language - Language Emotions are perceived and interpreted: happiness
  8. 8. What are emotions? – Emotions have evolved to enhance survival. – Each emotions serves a very specific purpose: – anger: conflict => attack – fear: danger => flight – sadness: loss => recover – disgust: contagion => avoid – joy: good state to be maintained – Each emotion comes with a specific physiological reaction and a specific facial expressions
  9. 9. The New Guinea man featured below was living in an isolated, preliterate culture using stone implements which had never seen any outsiders before. Paul Ekman asked him to show what his face would look like if: • His child had just died • He stepped on a smelly dead pig • He was about to fight • Friends had come www.paulekman.com
  10. 10. Facial expressions: – Measurement of emotional state – Measurement of emotional message
  11. 11. Facial expressions Happiness (smiling) of MEP’s Emotional messages
  12. 12. Perceiving emotions – In communication by leaders to citizens: – We need to take the emotional messages into account – In communication by citizens to leaders: – We need to differentiate between: – Experienced emotions – Signaled emotions
  13. 13. Thank you

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