A Few Little Tips That Will Help You Attract And Retain Customers

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Getting a new customer isn’t easy , but keeping them interested and attracted to other products is even harder. At oddbox design we improve your chances.

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A Few Little Tips That Will Help You Attract And Retain Customers

  1. 1. The Creative Company A few little tips that will help you attract and retain customers Getting a new customer isn’t easy , but keeping them interested and attracted to other products is even harder. At oddbox design we improve your chances.
  2. 2. Motivate • Motivate your customer through your design of your site. Its better do demonstrate and feature a few things you can do really well than detail every service you can offer by the off chance they might just need it. The Creative Company
  3. 3. So who is your customer, what are they going to be doing? • For a site to be usable, a simple page flow must match your company online objectives and match your customers’ needs. Keep it simple. Things like splash screen are not useful. Large amounts of text on page also don not work because it makes it difficult for customer find and extract useful information. Make use of effective writing; Talk business and cut the crap
  4. 4. Optimize • Technology limitations, once you have identified your customers optimize the site for compatibility. People won't hang around. Customers can be impatient. The Creative Company
  5. 5. Monitor • Monitor traffic. You want to take a snap shot of every person that comes to your website and this will help you benchmark any future decision • Entice them towards their goal include a tagline. It should be the most obvious element on the page and it should clearly describe your company in one phrase.
  6. 6. The human Factor • Giving your customers the human factor. Customers are impatient on the internet and insist of instant gratification. Design your content so it's easily meets their expectations. Get rid of the question marks, make it solution oriented content. The Creative Company
  7. 7. Say the important stuff 1 st • Give it a quick scan. The first two paragraphs state the most important information and ultimately be consistent. This includes navigation, buttons, and forms and so on. Your customer must feel its quality product and company. The Creative Company
  8. 8. Don't leave your customers feeling blue • By changing the colour of visited links, this will allow your visitors to focus on your content instead of a playing a game of the navigation maze. Better sense of orientation will make it a better user experience and with the use of a site map this will put your customer back on the map and also help a search engine rank your site The Creative Company
  9. 9. Does it feel right? • If in doubt, leave it out. Your interface should be free of everything that is not necessary in terms of customer completing their tasks. • People don't like to be obstructed to complete a survey while trying to buy a last minute birthday present. The Creative Company
  10. 10. Quality and Credibility • Customers appreciate quality and credibility. Customer would be probably be eager to provide an email address if they were asked for it after they'd seen your product/service, so they have an idea of what they were going to get in return. The Creative Company
  11. 11. Summary • In summary your site should tick all the below, if it does you can beat the competition. If you’re looking for a assistance that will make a difference give us a call • High quality information • Updated often • Minimal download time • Ease of use • Meets the user needs The Creative Company
  12. 12. Q&A • Thank you for taking the time reading through our slides. We hope you have found it useful. • If you have any questions or need assistance please don’t hesitate to email Enquiries @oddboxdesign.com TEL : 0161 298 1022 The Creative Company

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