10 Ways to use OAUG Knowledge Factory


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10 Ways to use OAUG Knowledge Factory

  1. 1. oaug feature 10 WAYS TO USE THE Knowledge Factory ™ Educate. Network. Influence. By Mohan Dutt Project Manager VeriSign, Inc. T he Oracle portfolio of offerings is expanding rapidly with new technologies, product suites, releases users, implementers and experts in the Oracle Universe. and acquisitions, making it As a result, my overall awareness and knowledge of challenging to stay abreast of Oracle’s latest offerings and releases has increased the latest information. manifold, which would not have been possible through any other method. It would be prohibitively costly and logistically I was looking for a single source of truth where impossible to assemble such a team of experts, other than people “in the know” engage in sharing their Oracle virtually, that is now available courtesy of the OAUG experiences, tips and suggestions. It was sheer serendipity Knowledge Factory. A free member benefit, this priceless to discover the OAUG Knowledge Factory™ at forum can help you network with users and implementers COLLABORATE 08. Since then, I have returned time of the Oracle products you may be using. The OAUG and again to this oasis of knowledge. Knowledge Factory can serve as your collaboration portal, I was among some of the first participants to take learning portal, presentation portal, support portal and advantage of this unique opportunity get to know more reference portal. Please read on to find out how you can OAUG FEATURE 24
  2. 2. oaug insight spring 2009 make the best use of this unique OAUG offering. If you are looking to catalyze your performance and help your company’s use of Oracle products go from good to great, don’t miss this opportunity to network and collaborate with the “who’s who” of the Oracle World. I encourage every OAUG member to tap into the great resources that are available in the OAUG Knowledge Factory. It is a priceless opportunity, offered for free to OAUG members! Figure 1 Here are ten ways that you can use the Search for Knowledge Factory and obtain the maximum 1 Content benefit from this Web 2.0 community. It is difficult to miss the Knowledge Factory The landing page allows one to logo on the top right-hand corner of the OAUG “Search for Content.” Enter any home page. The “Enter” button invites you to keyword and the powerful search discover the rich nuggets of information inside engine mines all the content and returns results matching (Figure 1). Use your OAUG member login and the nearest context (Figure 2). One can also search for password to enter the Knowledge Factory. community members using the “Search for People” field. Figure 2 o a ug . o r g 25
  3. 3. 2 Profile Search Get in touch with Knowledge Factory members using the profile search by clicking on the “Profiles” tab. One can also search for community members by entering a name Figure 3 or keyword. Once you enter any search keyword and click on the “Search People” button, the results page shows profile matches. The illustration shows “Profiles Search” using the keyword “contracts” (Figure 3). A community member whose profile includes the keyword is returned in the search results. One can also use the “Advanced Search” feature and use multiple search criteria to find member profiles. Set up Your 3 Knowledge Factory Figure 4 Profile Click on the “Manage Posts/Profile” link on the Knowledge Factory home page (Figure 4) and then click on the “About Page” tab to navigate to your user profile. The “About Me” tab is for providing your pen profile (Figure 5). The “Personal Profile” tab is where you can enter your contact information, such as e-mail address and telephone number, for other members to use to contact you. Information on this page can be set to “Public” so that it is visible to everyone or “Private.” The “Professional Experience” tab can be used to indicate applications used, areas of expertise and industry worked. It is important to Figure 5 OAUG FEATURE 26
  4. 4. oaug insight spring 2009 “ I encourage every OAUG member to tap into the great resources that are available in the OAUG Knowledge Factory.” insert information on all the tabs so that the “Profile Search” feature can retrieve your name when community members search by keywords. Make a 4 Quickpost Figure 6 Use the “Submit a Quickpost” box (Figure 6) to submit a question that would appear on the “Blogs” tab (Figure 7). One can also upload an attachment for the post. The quickpost inherits the default values for blog posts. For more advanced options, use blog posts. Write a 5 Blog Post Click on the “Manage Posts/Profile” link on the Figure 7 Knowledge Factory home page (Figure 4), and then navigate to the landing page for blog posts. Click on either the “Add New” or “New Post” link to create a new blog post (Figure 8). The blog post editor has a look-and-feel of MS Word and one can do all the formatting one does using the text editor (Figure 9). One can also add categories and tags (Figure 10) so the post appears within a specific category on the portal and is indexed and search made more efficient with the presence of the tags. Click on the “Save and Publish” button. Your blog is now published! As evident from the steps, Figure 8 o a ug . o r g 27
  5. 5. blogging or publishing on the Web does not require any software coding as the blogging engine does the work behind the scenes and takes care of the formatting and publishing on the Knowledge Factory portal. Upload 6 Attachments Use the quickpost or advanced post feature to upload attachments with your blog posts (Figure 11). Attachments Figure 9 can be images, presentations and white papers. One can even upload a video! The blog post can have the presentation abstract while the attachment would contain the presentation or white paper that can be downloaded. Comment 7 on a Blog Post or Answer a Question Click on the “Add comment” link below a blog post and add your comment. This is also the place where one can answer questions asked via a quickpost (Figure 12). Figure 10 Vote on 8 the Content Each blog post has a link to vote to indicate whether the content was helpful to you (Figure 13). Perhaps one can use this feature to vote on a post for which they would like to attend a presentation or review a white paper in the future. Figure 11 28 OAUG FEATURE
  6. 6. oaug insight spring 2009 Search the 9 Conference Paper Database Search the comprehensive database of previous conference white papers and presentations in the same place you go to get all the latest Oracle Applications information — the OAUG Knowledge Factory (Figure Figure 12 14). One can search by keyword, author, company, conference and tracks. Subscribe to 10 RSS Feeds You do not need to log in to the Knowledge Factory everyday and conduct a mini data mining operation to gather all the nuggets of priceless information from the experts. All the new posts will appear on your RSS Reader. The OAUG Knowledge Factory Figure 13 already has RSS embedded on each page. This feature enables you to subscribe to OAUG Knowledge Factory in a similar way you subscribe to a list server. The only difference is that the feeds appear on your RSS Reader home page. “ The OAUG Knowledge Factory is a collaborative knowledge resource for OAUG members worldwide who are “in the know” – or want to be.” Figure 14 o a ug . o r g 29
  7. 7. Quick and Easy Steps to Set Up RSS Feeds STEP 1. Select an RSS Reader of your choice. It can be Web-based like Google Reader or on your desktop using free software such as FeedReader. The RSS Reader is equivalent to your inbox when you subscribe to the OAUG Knowledge Factory. Step 2. Log in to the OAUG Knowledge Factory and navigate to the category for which you Figure 15 want to subscribe. For example, you want to subscribe to “E-Business Suite,” click on Figure 16 the E-Business Suite link under “Categories” and the Category home page will open. Step 3. Near the search box, click on the orange icon for RSS feeds. Click on the orange icon (Figure 15) and a new page will open with several XML tags. Step 4. Copy the URL (Figure 16). For example, the URL for the E-Business Suite category is http://www. kf.oaug.org/community/feeds/rss.asp?cat=6249. Figure 17 Step 5. Log in to your RSS Readers and subscribe to the feed using the URL above (Figure 17). Viola! In a second, all the posts from the E-Business Suite category on the OAUG Knowledge Factory appear in your RSS Reader “Inbox” (Figure 18). Steps two through four can be completed for as many categories/pages as you select. For those who are visually orientated, the screenshots for the above steps are available as an attachment on a blog post. Permalink: http://mohan-dutt-1. kf.oaug.org/default.asp?item=2189797. Figure 18 OAUG FEATURE 30
  8. 8. oaug insight spring 2009 Mohan Dutt is a project manager at VeriSign, Visit your RSS Reader page daily and check for the latest Inc. in Mountain View, Calif. Mohan is an active posts. If you want to read more about the post, click on its OAUG volunteer; he founded the Procurements subject hyperlink and you will be redirected to the relevant page and Contracts Special Interest Group (SIG) and on the OAUG Knowledge Factory. Of course, please visit the was also the Technology Committee Chair. Mohan OAUG Knowledge Factory many times a week to check for new has presented nearly 40 white papers at Oracle content for which you may want to create a RSS subscription! conferences around the world and was honored as The OAUG Knowledge Factory is a collaborative the 2007 OAUG Member of the Year. Mohan is knowledge resource for OAUG members worldwide who always looking for an engaging conversation with are “in the know” – or want to be. The portal is completely Oracle Community members and blogs everyday on community-driven and evolutionary in nature. It is left to the the Oracle Certified Professionals Blog at http:// imagination and innovation of fellow members to leverage ebizocp.blogspot.com and on the Oracle EBS this platform to interact with peers and experts to share and R12 Blog at http://oracler12.blogspot.com. enhance our understanding of the Oracle Applications family. GLOSSARY RSS – The term is an acronym for “Really Simple WEB 2.0 – The term “Web 2.0” describes the Syndication” and is a family of Web-feed formats changing trends in the use of World Wide Web used to publish frequently updated works, such as technology and Web design that aim to enhance blog entries. Readers subscribe to RSS Feeds using creativity, communications, secure information sharing, software which can be Web-based or desktop-based. collaboration and functionality of the Web. Web 2.0 concepts have led to the development and evolution of PERMALINK– A permalink is a portmanteau word Web culture communities such as social-networking sites made from permanent link. It is a URL that points to like the OAUG Knowledge Factory. Although the term a specific blog that remains unchanged indefinitely. suggests a new version of the World Wide Web, it does TRACKBACK URL – A trackback is an not refer to an update to any technical specifications, but acknowledgment or link back. It is a method for rather to changes in the ways end-users utilize the Web. Web authors to request notification when somebody BLOG – The term is a contraction of “Web log” and is links to one of their documents. This enables usually maintained by an individual with regular entries authors to keep track of who is linking and referring of commentary. Entries are commonly displayed in to their articles. The OAUG Knowledge Factory reverse-chronological order. “Blog” can also be used supports the feature with a “Trackback URL” with as a verb, meaning to maintain or add content to a every entry. This URL is used by the commenting blog. The OAUG Knowledge Factory provides the blogger, whose blogging software would track option for members to create their individual blog. information about the new entry to this URL. o a ug . o r g 31