Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Effective communication


Published on

Published in: Business, Technology
  • Be the first to comment

  • Be the first to like this

Effective communication

  1. 3. Good Listeners <ul><li>don't interrupt, especially to correct mistakes or make points; </li></ul><ul><li>don't judge; think before answering; face the speaker; </li></ul><ul><li>are close enough to hear; watch nonverbal behavior; </li></ul><ul><li>are aware of biases or values that distort what they hear; </li></ul><ul><li>look for the feelings and basic assumptions underlying remarks; </li></ul><ul><li>concentrate on what is being said; </li></ul><ul><li>avoid rehearsing answers while the other person is talking; and </li></ul><ul><li>don't insist on having the last word (Richard Gemmet 1977). </li></ul>
  2. 4. SKILLS OF EFFECTIVE COMMUNICATORS <ul><li>&quot;Asking questions&quot; </li></ul><ul><li>&quot;Giving Feedback&quot; </li></ul><ul><li>&quot;Paraphrasing&quot; </li></ul><ul><li>&quot;Perception Checking&quot; </li></ul><ul><li>&quot;Describing Behavior&quot; </li></ul>
  3. 5. NONVERBAL COMPONENTS OF EFFECTIVE COMMUNICATION ARE: <ul><li>&quot;Body orientation&quot; </li></ul><ul><li>&quot;Posture&quot; </li></ul><ul><li>&quot;Facial expression&quot; </li></ul><ul><li>&quot;Eye contact&quot; – </li></ul><ul><li>&quot;Use of space&quot; </li></ul><ul><li>&quot;Personal appearance&quot; </li></ul>
  4. 6. SCHOOL LEADERS ENHANCE INTERPERSONAL RELATIONSHIPS WITH COLLEAGUES AND CONSTITUENTS BY: <ul><li>&quot;Vision&quot; </li></ul><ul><li>&quot;Removing Barriers“ </li></ul><ul><li>&quot;Giving Praise&quot; </li></ul><ul><li>&quot;Being Accessible&quot; </li></ul><ul><li>&quot;Building Teamwork&quot; </li></ul><ul><li>&quot;Using Humor&quot; </li></ul>