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Effective communication

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Effective communication

  1. 3. Good Listeners <ul><li>don't interrupt, especially to correct mistakes or make points; </li></ul><ul><li>don't judge; think before answering; face the speaker; </li></ul><ul><li>are close enough to hear; watch nonverbal behavior; </li></ul><ul><li>are aware of biases or values that distort what they hear; </li></ul><ul><li>look for the feelings and basic assumptions underlying remarks; </li></ul><ul><li>concentrate on what is being said; </li></ul><ul><li>avoid rehearsing answers while the other person is talking; and </li></ul><ul><li>don't insist on having the last word (Richard Gemmet 1977). </li></ul>
  2. 4. SKILLS OF EFFECTIVE COMMUNICATORS <ul><li>&quot;Asking questions&quot; </li></ul><ul><li>&quot;Giving Feedback&quot; </li></ul><ul><li>&quot;Paraphrasing&quot; </li></ul><ul><li>&quot;Perception Checking&quot; </li></ul><ul><li>&quot;Describing Behavior&quot; </li></ul>
  3. 5. NONVERBAL COMPONENTS OF EFFECTIVE COMMUNICATION ARE: <ul><li>&quot;Body orientation&quot; </li></ul><ul><li>&quot;Posture&quot; </li></ul><ul><li>&quot;Facial expression&quot; </li></ul><ul><li>&quot;Eye contact&quot; – </li></ul><ul><li>&quot;Use of space&quot; </li></ul><ul><li>&quot;Personal appearance&quot; </li></ul>
  4. 6. SCHOOL LEADERS ENHANCE INTERPERSONAL RELATIONSHIPS WITH COLLEAGUES AND CONSTITUENTS BY: <ul><li>&quot;Vision&quot; </li></ul><ul><li>&quot;Removing Barriers“ </li></ul><ul><li>&quot;Giving Praise&quot; </li></ul><ul><li>&quot;Being Accessible&quot; </li></ul><ul><li>&quot;Building Teamwork&quot; </li></ul><ul><li>&quot;Using Humor&quot; </li></ul>

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