C5 e8 community partnerships


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C5 e8 community partnerships

  1. 1. Community Partnerships An Imperative Alternative for a Complete Circle Of Service Delivery Designed by Marilena Benak Presented by Marilena Benak & Mehmet Mehmet
  2. 2. Definition A relationship where two or more parties, having compatible goals, form an agreement to share the work and knowledge, share the risks, share the accountability and share the results or proceeds.
  3. 3. Why a Partnership and Not Something Else? <ul><ul><li>Sparked by a catalyst (opportunity, need, request or crisis) the partnership is: </li></ul></ul><ul><ul><li>More than a sum of people working together </li></ul></ul><ul><ul><li>An effective and practical approach to solving problems </li></ul></ul><ul><ul><li>Empowering for people and systems to change for the better </li></ul></ul><ul><ul><li>Collective work for better solutions </li></ul></ul>
  4. 4. Why Partnerships? <ul><li>Excellent channel for networking and promotion </li></ul><ul><li>Resource for attracting additional assets </li></ul><ul><li>Potential source of further funding </li></ul><ul><li>Impending method of developing new promotional strategies </li></ul><ul><li>Complements program service delivery </li></ul><ul><ul><ul><li>Flexibility in the concept of eligibility criteria </li></ul></ul></ul><ul><ul><ul><li>Feasible method of recruitment </li></ul></ul></ul>
  5. 5. The Most Significant Reason For Partnering <ul><li>To Serve The Client!! </li></ul><ul><li>Provide a full suite of services </li></ul><ul><li>Advocacy towards decision makers (funders) </li></ul><ul><li>Balance and consistency of services </li></ul>
  6. 6. Types of Partnerships <ul><li>Consultative/Advisory – receive public input around changes; gather information for future policies </li></ul><ul><li>Contributory – to benefit from the work of the community </li></ul><ul><li>Operational – the partners retain control but the others can influence the decision making </li></ul><ul><li>Collaborative – share resources, risks, and decision making most common for the community </li></ul>
  7. 7. Developing Effective Partnerships <ul><li>Each partnership is unique but… </li></ul><ul><li>All resemble a basic formula that includes: </li></ul><ul><ul><li>Knowing what we want to do </li></ul></ul><ul><ul><li>Deciding who will do it </li></ul></ul><ul><ul><li>Making a plan to do it </li></ul></ul><ul><ul><li>Evaluating as we all go along </li></ul></ul>
  8. 8. Factors for Success <ul><li>Power – individual and collective power based on strengths, wisdom, and abilities </li></ul><ul><li>History </li></ul><ul><li>Resources – time, expertise and funds are not automatically included </li></ul><ul><li>Competition </li></ul><ul><li>Leadership </li></ul><ul><li>Perceptions – clear communication and inclusion </li></ul><ul><li>Onward to skill development </li></ul>
  9. 9. Ten Stepping Stones to Effective Partnering <ul><li>1. Vision 6. Roles and Responsibilities </li></ul><ul><li>2. Goals 7. Communication </li></ul><ul><li>3. Membership 8. Resources </li></ul><ul><li>4. Commitment 9. Evaluation </li></ul><ul><li>5. Action plan 10. Revision and Closure </li></ul>
  10. 10. <ul><li>A common picture for the future </li></ul><ul><li>Tips to create a realistic vision: </li></ul><ul><ul><li>Involve as many people as possible </li></ul></ul><ul><ul><li>Be as inclusive as possible </li></ul></ul><ul><ul><li>There is no right or wrong in visioning </li></ul></ul><ul><ul><li>Use a variety of methods to capture people’s thoughts </li></ul></ul><ul><ul><li>Combine the ideas in one clear picture and find a way to describe it in one or two lines </li></ul></ul>1. Vision Ten Stepping Stones to Effective Partnering
  11. 11. <ul><li>Clear and easy to understand statement of outcomes </li></ul><ul><li>Measurable accomplishments that can be evaluated </li></ul><ul><ul><li>Find a common definition of the issues, problems, opportunities and outcomes </li></ul></ul><ul><ul><li>Don’t have too many goals </li></ul></ul><ul><ul><li>Measurable and realistic given time and resources </li></ul></ul><ul><ul><li>Discuss what “successful” means </li></ul></ul>2. Goals Ten Stepping Stones to Effective Partnering
  12. 12. 3. Membership Ten Stepping Stones to Effective Partnering <ul><li>A cross section of people, including stakeholders, that need to work together </li></ul><ul><li>A healthy membership should: </li></ul><ul><ul><li>Include clients and/or former clients </li></ul></ul><ul><ul><li>Ensure that the membership is inclusive </li></ul></ul><ul><ul><li>Empower members by assigning tasks </li></ul></ul><ul><ul><li>Encompass group interaction – the key factor for success </li></ul></ul>
  13. 13. 4. Commitment Ten Stepping Stones to Effective Partnering <ul><li>Reaching an agreement to work together </li></ul><ul><li>The commitment has an official importance </li></ul><ul><ul><li>Formalizes the participation </li></ul></ul><ul><ul><li>Affirms that everyone is ready to move ahead with the goals as outlined </li></ul></ul><ul><ul><li>Write down the agreement; it represents the basis for a formal partnership </li></ul></ul>
  14. 14. 5. Action Plan Ten Stepping Stones to Effective Partnering <ul><li>Identify the detailed steps that are needed to reach the goals </li></ul><ul><ul><li>Assess the current situation by doing a S.W.O.T. analysis to include strengths, weaknesses, opportunities and threats </li></ul></ul><ul><ul><li>Break down the goals in manageable pieces </li></ul></ul><ul><li>Draw an action plan and distribute it to all the members </li></ul>
  15. 15. 6. Roles and Responsibilities Ten Stepping Stones to Effective Partnering <ul><li>The structure and the process – who will do what and the overall operation of the partnership </li></ul><ul><ul><li>Set the ground rules </li></ul></ul><ul><ul><li>Establish group norms </li></ul></ul><ul><ul><li>Share decision making, responsibilities and resources </li></ul></ul><ul><li>Ensure that everyone has a description of the roles and responsibilities </li></ul>
  16. 16. 7. Communication Ten Stepping Stones to Effective Partnering <ul><li>Information sharing for the group, general public, and special interests </li></ul><ul><ul><li>Within the group </li></ul></ul><ul><ul><li>From partnership group to community </li></ul></ul><ul><ul><li>From community to partnership </li></ul></ul><ul><li>Should be clear, concise, timely, and relevant </li></ul>
  17. 17. 7. Communication (cont’d) Ten Stepping Stones to Effective Partnering <ul><li>Strategic communication requires: </li></ul><ul><ul><li>Day-to-day information </li></ul></ul><ul><ul><li>Overview information for others (brochure, handouts) </li></ul></ul><ul><ul><li>Specific information for media of funding resources </li></ul></ul><ul><ul><li>Very focused information for support and lobbying purposes </li></ul></ul><ul><ul><li>Information for the public and community at large </li></ul></ul>
  18. 18. 8. Resources Ten Stepping Stones to Effective Partnering <ul><li>Takes different shapes and meanings </li></ul><ul><li>Build a plan to include: </li></ul><ul><ul><li>Physical </li></ul></ul><ul><ul><li>Financial </li></ul></ul><ul><ul><li>Human Resources </li></ul></ul><ul><li>Don’t assume that the other partner will bring the resources so make it clear and document it! </li></ul>
  19. 19. 9. Evaluation Ten Stepping Stones to Effective Partnering <ul><li>Measuring progress of success </li></ul><ul><ul><li>Build evaluation criteria right into the goal </li></ul></ul><ul><ul><li>Measure and modify as you go along </li></ul></ul><ul><ul><li>Include measures for partnership progress along with outcome measurement </li></ul></ul><ul><ul><li>Stop to solve the identified problems </li></ul></ul><ul><li>Use the results to build future partnerships or as a resource for the community </li></ul>
  20. 20. 10. Revision and Closure Ten Stepping Stones to Effective Partnering <ul><li>Includes re-adjustments, fine tuning, assessing, making changes and closure of the partnership </li></ul><ul><li>Review the partnership impact </li></ul><ul><li>The need for a marked end is essential to create a sense of satisfaction </li></ul><ul><li>Capture the history of the partnership </li></ul>
  21. 21. Skills Needed for Partnering <ul><li>Negotiation Skills </li></ul><ul><li>Planning Skills </li></ul><ul><li>Evaluation Skills </li></ul><ul><li>Problem Solving and Conflict Resolution </li></ul><ul><li>Partnership Management </li></ul><ul><li>Time Management </li></ul><ul><li>Financial Management </li></ul><ul><li>Stress Management </li></ul>
  22. 22. The Advantages <ul><ul><li>Power of joint investment of resources </li></ul></ul><ul><ul><li>Creative solutions emerge from differing perspectives </li></ul></ul><ul><ul><li>Access to information and people sources </li></ul></ul><ul><li>Effective and practical support </li></ul><ul><li>Accountability (single entity with joint responsibilities) </li></ul>
  23. 23. Hands on Partnerships Directly Client Focused <ul><li>Public Health </li></ul><ul><li>Dental Health </li></ul><ul><li>Revenue Canada </li></ul><ul><li>Community Employers (Mentoring, Internship, Job Development) </li></ul><ul><li>Newcomer Information Specialists Connections </li></ul>
  24. 24. Hands on Partnerships Targeting Systematic Changes <ul><li>Municipal Government </li></ul><ul><li>Community Employment Linkages </li></ul><ul><li>Social Planning Council </li></ul><ul><li>Employment and Income Support Community Advisor Committee (thru Region of Waterloo) </li></ul><ul><li>Project Read (essential skills) </li></ul><ul><li>Other Non Profit Organizations (Churches, Clubs, Schools, Colleges and Universities, etc.) </li></ul>
  25. 25. Challenges, Challenges… <ul><li>Competition </li></ul><ul><li>Rigid Systems </li></ul><ul><li>Difficulties to connect </li></ul><ul><li>Time consuming </li></ul><ul><li>Limited networking </li></ul><ul><li>New staff/ New Services </li></ul>
  26. 26. Overcoming the Challenges <ul><li>Networking and more Networking! </li></ul><ul><li>Use any potential resource that comes to your mind (colleagues, friends, other collaborators) </li></ul><ul><li>Be a good psychologist and place your emphasis on the “Win-Win” situation </li></ul><ul><li>Be ready to answer your partner’s question: “What’s in it for me?” </li></ul><ul><li>Delegate someone from your team to “tie the knot” </li></ul>
  27. 27. The Reality <ul><li>“ Overall, nonprofits are still uncomfortable even having a conversation about partnering,” says Peter York, director of evaluations with the TCC Group. “If you’ve never partnered before, there’s a part of you that sees a great opportunity — and another part that’s worried about getting burned.” </li></ul>
  28. 28. The YMCAs of Cambridge & Kitchener – Waterloo’s Host Mentorship Program Wishes to Thank our Partners <ul><li>WRIEN </li></ul><ul><li>City of Cambridge </li></ul><ul><li>City of Kitchener </li></ul><ul><li>City of Waterloo </li></ul><ul><li>Region of Waterloo </li></ul><ul><li>Grand River Hospital </li></ul>Business Quest* Social Work Bridging Program* Robert Half Canada TD Bank Libro Financial Deloitte Canada