A6 supporting clients dealing with family law issues


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  • Welcome and thank you for coming, etc., etc.. My name is Lisa, I’m a lawyer and project coordinator at FLEW, Family Law Education for Women. My co-facilitator this afternoon is Shankari Belendra – let Shankari introduce herself. [Go around room, everyone introduces self, agency, work they do, and BRIEFLY, there goals/objectives in signing up for the session.] I’m not an expert on these 8 legal areas, I’m a facilitator, presenting and facilitating and many of you have a background in these areas. In some cases I have the answers, but these are very specialized areas.
  • Guidelines: this is not forum to seek individual legal advice for yourself or your client due to time constraints, we will have to keep discussion at high level – no time to probe details and niceties One person speaks at once This is “safe” place for discussion – no question is stupid, don’t criticize
  • What do we mean by PLE? Vulnerable due to any number of factors such as recent immigration, religion, ethno-cultural factors, language, disability, geographic location, poverty and, in many cases, a combination of these and reasons limiting access
  • Materials don't read like other PLE materials put out by government agencies. They use very plain language, they include warnings, and they include information that is sometimes difficult for women to hear, but that they are entitled to know.
  • Outreach and distribution efforts assisted by comprehensive network of community partners that we have built up over the course of the project. We maintain contact list and send out notices when we have new resources or languages available, or where there has been any developments in the law If you would like to be added to our list, please send me an email, or leave me your card after the session today
  • Springtide – formerly Education Wife Assault
  • FLEW has developed a large library of public legal education materials for women, to assist them in understanding their rights under Ontario family law.
  • Series of plain language booklets dealing with 12 key areas under family law:
  • * = multi-lingual
  • Point out key tabs – legal info, how to order, specialized materials, language links, asl and dvd links, how to cover tracks
  • Hello my name is Shankari Balendra and I work as a settlement worker for Access alliance Multicultural Health and Community Services. I assisted in the development f these materials by hosting a focus group to test draft materials and provide feedback on the content as well as quality of the translations. As you all have heard from Lisa, the materials are produced in order to educate community members of legal information and where to get legal advice. As direct service providers we were able to share our experience working with these communities and also to share the dilema of a community member who was confused or misinformed about legal matters. We all know how people who speak English as a second language specially newcomers face problems with legal matters. A visit by a police officer asking about your son or daughter, a knock on the daughter by Children’s Aid Society will bring fear,confusion or to our lives. So these materials are produced to provide information,e ducation and connect to referral sources to get help. When someone comes to our office asking for guidance in dealing with an issue which might need legal services,they want to know the basics of the legal process .Let’s say a refugee claimant wants to know what steps he can take in case if his refugee claim was rejected.Am I eligible to do something,what is an appeal,What is a Humanitarion and compasionate application ?will I be able to get legal aid? How long it will take? Can I represent myself for the hearing..Imagine a newcomer family’s dilema dealing with Children’s Aid Society..as frontline workers if we can make these materials available for our clients,if we can give information in their own language or if we can make these materials available for our clients we will be providing effective services for our clients.
  • We all do workshops or information sessions for our clients.At Access Alliance we do health education workshops in LINC classes.You all may have information sessions.These materials can be placed at a location visible for the clients,or the presenter can introduce the brochures,audio pieces,and inform to clients that these are available in many different languages.
  • If you have a resource centre in our organization these materials can be ordered and arranged on the stand which also can be ordered.
  • If your organization is having a community event like a community BBQ, a open house,youth night,cooking program,support group,conversation circle we can arrange the materials to be available for clients.A service provider can use a table with these legal information materials and be there to answer any questions. Usually these programs are planned to have each topic for every sessions.For one session the presenter can arrange for this FLEW materials or Your Rights Your language materials and discuss and share information with group participants. Specially for those who have English conversation circle can select a session to talk about legal information and share their experience dealing with legal information and later the information materials can be shared with the group.
  • Note that local clinics often have lists of local family law lawyers
  • Please fill in our evaluation forms.
  • A6 supporting clients dealing with family law issues

    2. 2. WORKSHOP PRESENTED BY: <ul><li>Shankari Balendra, Settlement Counselor </li></ul><ul><li>Access Alliance Multicultural Health & Community Services </li></ul><ul><li>T: 416 693 8677 ext 401 </li></ul><ul><li>E: [email_address] </li></ul><ul><li>Lisa Cirillo, Legal & Project Coordinator </li></ul><ul><li>FLEW (Family Law Education for Women) </li></ul><ul><li>T 416 961 8101 x 302  </li></ul><ul><li>E: [email_address] </li></ul>
    3. 3. WORKSHOP OUTLINE: <ul><li>Welcome and Introductions </li></ul><ul><li>Goals and objectives </li></ul><ul><li>Format / Q & As </li></ul><ul><li>What is “family law”? </li></ul><ul><li>Introduction to FLEW and FLEW library </li></ul><ul><li>How these materials can help you support your clients </li></ul>
    5. 5. WORKSHOP FORMAT <ul><li>Presentation, short small group discussion and report back </li></ul><ul><li>Guidelines for discussion </li></ul><ul><li>Please share your expertise! </li></ul><ul><li>Questions and input welcome! </li></ul>
    6. 6. FAMILY LAW: <ul><li>What issues are included under the umbrella of family law? </li></ul>
    7. 7. COMMON FAMILY LAW ISSUES: <ul><li>Children </li></ul><ul><li>Support </li></ul><ul><li>Protection </li></ul><ul><li>Housing </li></ul><ul><li>Property </li></ul>
    8. 8. ALL WOMEN. ONE FAMILY LAW. KNOW YOUR RIGHTS. www.onefamilylaw.ca FLEW: Family Law Education for Women
    9. 9. WHAT IS FLEW? <ul><li>Provincial public legal education (“PLE”) project </li></ul><ul><li>Funded by the government of Ontario through office of OWD </li></ul><ul><li>GOAL: to provide accessible information to women in Ontario to assist them in understanding their family law rights and how they can exercise them </li></ul><ul><li>emphasis on reaching women who are vulnerable and isolated </li></ul>
    10. 10. WHY WOMEN? <ul><li>Anyone is welcome to refer to and use our materials </li></ul><ul><li>Women continue to be disproportionately impacted by family breakdown: </li></ul><ul><ul><li>More women-led single parent families </li></ul></ul><ul><ul><li>Women more likely to have significant decline in std of living on separation </li></ul></ul><ul><ul><li>Women more likely to experience violence at the hands of their intimate partner </li></ul></ul><ul><li>Materials are attempt to recognize this increased vulnerability and need </li></ul>
    11. 11. WHAT FLEW IS NOT <ul><li>FLEW is not a direct service agency and cannot provide individual legal advice or representation </li></ul><ul><li>Materials are a starting place for women </li></ul><ul><li>They are not a substitute for individual legal advice and representation </li></ul><ul><li>They are not self-help tools </li></ul>
    12. 12. WHO IS FLEW? <ul><li>managed by a consortium of women’s and community agencies </li></ul><ul><li>Number of agencies involved, and level of involvement ,has changed over time </li></ul><ul><li>Have recently moved into second stage of project, focused on outreach and distribution </li></ul><ul><li>Project currently directed by an Advisory Council of 5 community agencies </li></ul>
    13. 13. FLEW ADVISORY COUNCIL <ul><li>Canadian Council of Muslim Women (CCMW) </li></ul><ul><li>Community Legal Education Ontario (CLEO) </li></ul><ul><li>Metropolitan Action Committee on Violence Against Women and Children (METRAC) </li></ul><ul><li>Springtide Resources </li></ul><ul><li>YWCA Toronto </li></ul>
    14. 14. HOW CAN FLEW HELP? <ul><li>FLEW has developed a large library of public legal education materials for women, to assist them in understanding their rights under Ontario family law. </li></ul><ul><li>Two “streams” of materials: </li></ul><ul><ul><ul><li>Core materials – a series of plain language booklets dealing with 12 key areas under family law: </li></ul></ul></ul><ul><ul><ul><li>Specialized materials – materials for specific communities of women </li></ul></ul></ul>
    15. 15. CORE FLEW MATERIALS <ul><li>Alternative Dispute Resolution & Family Law </li></ul><ul><li>Child Protection & Family Law </li></ul><ul><li>Child Support </li></ul><ul><li>Criminal and Family Law </li></ul><ul><li>Custody and Access </li></ul><ul><li>Family Law for Immigrant, Refugee and Non-Status Women </li></ul><ul><li>Domestic Contracts </li></ul><ul><li>Family Law Arbitration </li></ul><ul><li>Finding Help with your Family Law Problem </li></ul><ul><li>How Property is Divided in Family Law </li></ul><ul><li>Marriage and Divorce </li></ul><ul><li>Spousal Support </li></ul>
    16. 16. FLEW CORE MATERIALS, CONT’D . <ul><li>Materials are available in 13 languages: English, French, Arabic, Chinese (Simplified and Traditional), Farsi, Somali, Spanish, Punjabi, Urdu and Tamil. </li></ul><ul><li>BRAND NEW: Russian and Korean </li></ul>
    17. 17. SPECIALIZED MATERIALS <ul><li>Funded partnerships with community agencies to adapt core materials for specific communities of women </li></ul><ul><li>Target audiences for these materials: </li></ul><ul><ul><li>Aboriginal women </li></ul></ul><ul><ul><li>Jewish women* </li></ul></ul><ul><ul><li>Muslim women* </li></ul></ul><ul><ul><li>Christian women* </li></ul></ul><ul><ul><li>Immigrant domestic caregivers </li></ul></ul><ul><ul><li>Francophone women </li></ul></ul>
    18. 18. ALTERNATIVE FORMATS <ul><li>FLEW materials are available in multiple alternative formats to increase their accessibility for women with disabilities and Deaf women: </li></ul><ul><ul><li>Large print </li></ul></ul><ul><ul><li>Braille </li></ul></ul><ul><ul><li>Audio CDs – with text and audio files </li></ul></ul><ul><ul><li>DVDs of materials in ASL </li></ul></ul>
    19. 19. HOW TO ORDER MATERIALS <ul><li>All of the FLEW materials can be viewed and downloaded from our website at www.onefamilylaw.ca </li></ul><ul><li>Can order hard copies free of charge </li></ul><ul><li>Order on-line or via telephone </li></ul><ul><ul><li>             416 326 5300   (Toronto) </li></ul></ul><ul><ul><li>               1 800 668 9938  (free across Canada) </li></ul></ul><ul><ul><li>               416 325 3408 (TTY) </li></ul></ul><ul><ul><li>               1 800 268 7095 (TTY)         </li></ul></ul>
    20. 20. www.onefamilylaw.ca
    21. 24. HOW TO USE FLEW MATERIALS <ul><li>Settlement workers </li></ul><ul><li>Outreach workers </li></ul><ul><li>Community engagement workers </li></ul>
    22. 25. FLEW MATERIALS <ul><li>Booklets </li></ul><ul><li>Audio & video (ASL) </li></ul><ul><li>Leaflets </li></ul><ul><li>Posters </li></ul><ul><li>Postcards </li></ul>
    23. 26. USE OF MATERIALS <ul><li>In your session with client </li></ul>
    24. 27. USE OF MATERIALS <ul><li>In your session with client – view / listen online </li></ul>
    26. 29. WORK SHOPS
    28. 31. INFORMATION SHARING <ul><li>Community programs </li></ul>
    29. 32. SMALL GROUP WORK <ul><li>Think about how you might use these materials in your work. </li></ul><ul><li>Share ideas within your small group and appoint someone to report back to the larger group. </li></ul>
    31. 34. WHERE TO GO FOR LEGAL INFORMATION? <ul><li>FLEW: www.onefamilylaw.ca </li></ul><ul><li>CLEO: www.cleo.on.ca </li></ul><ul><li>NFF: www.neighboursfriendsandfamilies.ca </li></ul><ul><li>Ministry of Attorney General ( www.attorneygeneral.jus.gov.on.ca ) </li></ul><ul><li>Ontario Women’s Justice Network ( http://www.owjn.org/ ) </li></ul><ul><li>Department of Justice ( http://www.justice.gc.ca ) </li></ul>
    32. 35. WHERE TO GO FOR LEGAL ASSISTANCE? <ul><li>Legal Aid Ontario </li></ul><ul><ul><li>Certificate to retain private bar lawyer </li></ul></ul><ul><ul><li>2 hour DV consultation </li></ul></ul><ul><ul><li>Duty counsel in courts </li></ul></ul><ul><ul><li>Family Law Information Centres (FLIC) </li></ul></ul><ul><li>LSUC’s Lawyer Referral Service </li></ul><ul><ul><li>regular line: 1-900-565-4577 </li></ul></ul><ul><ul><li>emergency line: 1 (800) 268-8326 </li></ul></ul>
    33. 36. THANK YOU!