SAP runs SAP Innovation Presentation, 2012 Fujitsu Forum Munich

Oliver Bussmann
Oliver BussmannGlobal C-Level Executive | Board Director | Information Technology | Banking, Insurance & Asset Management
SAP Runs SAP
Fujitsu Forum 2012

Oliver Bussmann, CIO SAP AG
@sapcio
Legal disclaimer
All information contained in this presentation is provided under NDA

The information in this document is confidential and proprietary to SAP and may not be disclosed without
the permission of SAP. This document is not subject to your license agreement or any other service or
subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this
document or any related presentation, or to develop or release any functionality mentioned therein. This
document, or any related presentation and SAP's strategy and possible future developments, products and
or platforms directions and functionality are all subject to change and may be changed by SAP at any time
for any reason without notice. The information on this document is not a commitment, promise or legal
obligation to deliver any material, code or functionality. This document is provided without a warranty of any
kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness
for a particular purpose, or non-infringement. This document is for informational purposes and may not be
incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except
if such damages were caused by SAP intentionally or grossly negligent.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results
to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-
looking statements, which speak only as of their dates, and they should not be relied upon in making
purchasing decisions.
Mega trends reshape the world




      Mobile                        Big data                           Cloud                            Social


 1B / 1.2 B                              44x                             80%                             200
new smart phones mobile workers   data volume growth 2009-2020   of new software run in the cloud   million tweets a day
Consumerization of IT is the new innovation driver

                       -              Social Media     Facebook, Twitter

                Thick Manuals         Usability          Zero Training




                                                                                Consumer
Enterprise




             Company BlackBerry       BYOD            Tablets & Smart phones

             Static Charts & Tables   Information     Interactive & Real-time
                                      Consumption
                   Helpdesk                             Genius Bar / Peer
                                      Support Model
                  Workstation         Workplace         Anytime, Anywhere
Challenges for the new CIO
Evolving from functional IT to strategic IT

   Functional IT           Transformational IT         Strategic IT




Operational excellence   Business partnership and   Enterprise strategy,
                          process transformation      innovation and
                                                       differentiation
SAP runs SAP – bringing innovation to life with 80 projects and 5%
of the IT project portfolio

                                                         Database /
   Applications   Analytics     Cloud        Mobile     Technology




                              SAP HANA
SAP runs SAP - a role model for our customers


Applications   Best Practice                         Global
               First customer for Rapid Deployment   70 countries, 251 locations
               Solutions



               Foundation for Innovation
               Single-instance business systems
               Scale and reach
SAP runs SAP – access performance in real-time


Analytics   Real-Time                             Social
            Collaboration                         Mobile

            SAP Business Warehouse on HANA powered by
SAP runs SAP – designed for people


 Cloud    Speed & Agility             Standards
          Time to market              Easy to use



           Customers   People        Money   Suppliers
SAP runs SAP – social collaboration built to drive results

           SAP JAM streamlines business processes
 Cloud
SAP runs SAP – embracing mobile first

          Mobile Mindset, Device Agnostic, End-to-End
 Mobile

            #2                 120+                    BYOD
            > 18,000 tablets   Mobile apps available   Global trendsetter

                                                       4,000 private devices
SAP runs SAP - enterprise mobility internal objectives


 Mobile mindset   Device-agnostic   Mobilize the work   Role model
                     platform             force
SAP runs SAP - pillars of a device-agnostic mobility strategy

                  Device Management


                Application Management




                                               Governance

                                                            Security
                 Applications Roadmap


               User Experience Framework


                Technology Infrastructure

                      Architecture Framework
SAP runs SAP - mobile devices managed by SAP Afaria




             18,000 Phones    18,000 iPads        2,500       First pilots
             150 PlayBooks   16,000 iPhones     Samsung          with
                                              Smartphones /   Windows 8
                                                 Tablets      on Fujitsu
                                                               Tablets
SAP runs SAP - mobile device management with SAP Afaria

                                                        Support via
     Order via    Self-Activation        Deployment     Web 2.0 &
    Online Shop     via Afaria            via Afaria   Mobile Solution
                                                          Center




                              Security
Bring Your Own Device (BYOD) Blueprint

 Key requirements and stakeholders involved




  Legal        HR        Finance         IT   Communication
SAP Mobile Solutions Centers – the Genius Bar of the enterprise




                 NEW SUPPORT    SHOW ROOM    TRAINING AREA   SAP EXPERIENCE
                    MODEL        USE CASES




                 Get advice, train and try out more
SAP runs SAP – employees deploy over 50 mobile apps

Business Intelligence                           Sales
Revenue, Pipeline, Finance, Assets, Personnel   Customer Relation Management, Pricing,
Information , Risk Reporting, Staffing          Customer Information, Product Presentation,
                                                Partner Management, Opportunity Browsing




Information                                     Productivity / Processes
Internal & external news, Social Media,         Document Management, Requests and
Collaboration, Meeting Management               approvals in Purchasing and Personnel (HR)
                                                Travel Expenses, Travel Receipt Capture,
                                                Time Entry, Car Pooling
SAP Apps available on Fujitsu Tablets with Windows 8
                                                 Manager Insight
 Interview                                       Review performance and
 Assistent                                            manage your team

 Supports managers when
 conducting applicant
 interviews


Financial Fact Sheet                         Risk Policy Survey
App addresses sales reps or account             Keep track of the latest
executives who want to review their         policy changes within your
customer’s financial situation              organization and complete
                                                 policy-related surveys
In Memory Computing – The Time is NOW


Database /   Orchestrating Technology Innovations
Technology

              HW Technology Innovations      SAP SW Technology Innovations



             Multi-Core   200X Performance   Row & Column DB   Compression
SAP runs SAP – changing the way we do business

             On HANA - Accelerated Value, Real-Time Insights
Database /
Technology

             Real-time Sales Pipeline   Business Warehouse
             Profitability Analysis     Planning & Consolidation

             Powerd by
Evolution of SAP HANA / internal deployment

Step 1
         
Side-by-Side
                                         
                                    Step 2
                                    Primary Data Store for BW
                                                                         Step 3
                                                                                  
                                                                         New Applications
                                                                                                            Step 4
                                                                                                            Real time data feed / Vision

                                                                            Enterprise                      Enterprise
                                               Enterprise                                          New                                     New
               Enterprise                                                     Data                            Data               SAP ERP
                                                 Data         Frontend                 Frontend    Appli-              Frontend            Appli-
          Data Warehouse (BW)                                                Ware-                           Ware-              / CRM / …
                                               Warehouse                                          cations                                 cations
                                                                             house                           house


            Classical Database                         HANA                              HANA                               HANA




   SAP ERP 1-n
  SAP ERP 1-n                            SAP ERP 1-n
                                        SAP ERP 1-n                          SAP ERP 1-n
                                                                            SAP ERP 1-n
  SAP ERPSRM,
  (or CRM, /
 (or CRM, SRM,           Frontend       SAP ERPSRM,
                                        (or CRM, /
                                       (or CRM, SRM,                        SAP ERPSRM,
                                                                            (or CRM, /
                                                                           (or CRM, SRM,
       SCM)
    CRM /...
      SCM)                                   SCM)
                                          CRM /...
                                            SCM)                                 SCM)
                                                                              CRM /...
                                                                                SCM)


    Database
   Database                               Database
                                         Database                             Database
                                                                             Database
 Classical DB             HANA          Database                            Database
HANA enables new business scenarios
Example 1: Profitability Analysis (CO-PA Accelerator in ERP)


Yesterday in the life of a Controller                      Today based on HANA

             Post                                              Post
                             Upload
                                                                                    Real Time high
                                                                                    performance
                 > 26h                                             <4h              Reporting
              processing    Pre-Check                           processing
                 time                                              time           Check and
                             Profitability                                        Corrections
 Iteration
                             Analysis                                        Profitability Analysis


                      Shorten processing time with real time decision support
HANA enables new business scenarios
Example 2: Sales Pipeline Reporting




     Specific                                                       CRM          ERP
     Reports      CRM       ERP
                                                       HANA          Historical data
       Data
    aggregation       Business                           SLT
                                                      Replication
                     Warehouse                          Server




                  Data latency reduced from 6 hours to seconds
Recommendations
The confluence of mobile, cloud and in-memory is a once-in-a-generation event




     Start your         Make end       Consumerization    In-memory        Ensure          Design new
 innovation project    users, SAP       and BYOD are      and mobile        proper         applications
       NOW            and partners a     here to stay       are key        security,     and learn from
                       core part of                       enablers for   performance        consumer
                            your                         your business       and          innovation in
                        innovation                          strategy      availability   the enterprise
                          strategy
Invitation to connect
 oliver.bussmann@sap.com
 www.sap.com/CIO
 twitter.com/SAPCIO        Visit SAP – Fujitsu
                           Solutions Booth on
                           Fujitsu Forum
© 2012 SAP AG. All rights reserved

No part of this publication may be reproduced or transmitted in any form or for any purpose without the     Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions,
express permission of SAP AG. The information contained herein may be changed without prior notice.         Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well
                                                                                                            as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd.
Some software products marketed by SAP AG and its distributors contain proprietary software
                                                                                                            Business Objects is an SAP company.
components of other software vendors.
                                                                                                            Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and
Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.
                                                                                                            services mentioned herein as well as their respective logos are trademarks or registered trademarks of
IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z,             Sybase, Inc. Sybase is an SAP company.
System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390,
                                                                                                            All other product and service names mentioned are the trademarks of their respective companies. Data
OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+,
                                                                                                            contained in this document serves informational purposes only. National product specifications may vary.
POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System
Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA,                 The information in this document is proprietary to SAP. No part of this document may be reproduced,
AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks   copied, or transmitted in any form or for any purpose without the express prior written permission of
of IBM Corporation.                                                                                         SAP AG.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.                        This document is a preliminary version and not subject to your license agreement or any other agreement
                                                                                                            with SAP. This document contains only intended strategies, developments, and functionalities of the
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks
                                                                                                            SAP® product and is not intended to be binding upon SAP to any particular course of business, product
of Adobe Systems Incorporated in the United States and/or other countries.
                                                                                                            strategy, and/or development. Please note that this document is subject to change and may be changed
Oracle is a registered trademark of Oracle Corporation.                                                     by SAP at any time without notice.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.                                 SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the
                                                                                                            accuracy or completeness of the information, text, graphics, links, or other items contained within this
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks
                                                                                                            material. This document is provided without a warranty of any kind, either express or implied, including
or registered trademarks of Citrix Systems, Inc.
                                                                                                            but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web                    infringement.
Consortium, Massachusetts Institute of Technology.
                                                                                                            SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or
Java is a registered trademark of Sun Microsystems, Inc.                                                    consequential damages that may result from the use of these materials. This limitation shall not apply in
                                                                                                            cases of intent or gross negligence.
JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology
invented and implemented by Netscape.                                                                       The statutory liability for personal injury and defective products is not affected. SAP has no control over
                                                                                                            the information that you may access through the use of hot links contained in these materials and does
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork,
                                                                                                            not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-
and other SAP products and services mentioned herein as well as their respective logos are trademarks
                                                                                                            party Web pages.
or registered trademarks of SAP AG in Germany and other countries.
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SAP runs SAP Innovation Presentation, 2012 Fujitsu Forum Munich

  • 1. SAP Runs SAP Fujitsu Forum 2012 Oliver Bussmann, CIO SAP AG @sapcio
  • 2. Legal disclaimer All information contained in this presentation is provided under NDA The information in this document is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This document is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward- looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
  • 3. Mega trends reshape the world Mobile Big data Cloud Social 1B / 1.2 B 44x 80% 200 new smart phones mobile workers data volume growth 2009-2020 of new software run in the cloud million tweets a day
  • 4. Consumerization of IT is the new innovation driver - Social Media Facebook, Twitter Thick Manuals Usability Zero Training Consumer Enterprise Company BlackBerry BYOD Tablets & Smart phones Static Charts & Tables Information Interactive & Real-time Consumption Helpdesk Genius Bar / Peer Support Model Workstation Workplace Anytime, Anywhere
  • 5. Challenges for the new CIO Evolving from functional IT to strategic IT Functional IT Transformational IT Strategic IT Operational excellence Business partnership and Enterprise strategy, process transformation innovation and differentiation
  • 6. SAP runs SAP – bringing innovation to life with 80 projects and 5% of the IT project portfolio Database / Applications Analytics Cloud Mobile Technology SAP HANA
  • 7. SAP runs SAP - a role model for our customers Applications Best Practice Global First customer for Rapid Deployment 70 countries, 251 locations Solutions Foundation for Innovation Single-instance business systems Scale and reach
  • 8. SAP runs SAP – access performance in real-time Analytics Real-Time Social Collaboration Mobile SAP Business Warehouse on HANA powered by
  • 9. SAP runs SAP – designed for people Cloud Speed & Agility Standards Time to market Easy to use Customers People Money Suppliers
  • 10. SAP runs SAP – social collaboration built to drive results SAP JAM streamlines business processes Cloud
  • 11. SAP runs SAP – embracing mobile first Mobile Mindset, Device Agnostic, End-to-End Mobile #2 120+ BYOD > 18,000 tablets Mobile apps available Global trendsetter 4,000 private devices
  • 12. SAP runs SAP - enterprise mobility internal objectives Mobile mindset Device-agnostic Mobilize the work Role model platform force
  • 13. SAP runs SAP - pillars of a device-agnostic mobility strategy Device Management Application Management Governance Security Applications Roadmap User Experience Framework Technology Infrastructure Architecture Framework
  • 14. SAP runs SAP - mobile devices managed by SAP Afaria 18,000 Phones 18,000 iPads 2,500 First pilots 150 PlayBooks 16,000 iPhones Samsung with Smartphones / Windows 8 Tablets on Fujitsu Tablets
  • 15. SAP runs SAP - mobile device management with SAP Afaria Support via Order via Self-Activation Deployment Web 2.0 & Online Shop via Afaria via Afaria Mobile Solution Center Security
  • 16. Bring Your Own Device (BYOD) Blueprint Key requirements and stakeholders involved Legal HR Finance IT Communication
  • 17. SAP Mobile Solutions Centers – the Genius Bar of the enterprise NEW SUPPORT SHOW ROOM TRAINING AREA SAP EXPERIENCE MODEL USE CASES Get advice, train and try out more
  • 18. SAP runs SAP – employees deploy over 50 mobile apps Business Intelligence Sales Revenue, Pipeline, Finance, Assets, Personnel Customer Relation Management, Pricing, Information , Risk Reporting, Staffing Customer Information, Product Presentation, Partner Management, Opportunity Browsing Information Productivity / Processes Internal & external news, Social Media, Document Management, Requests and Collaboration, Meeting Management approvals in Purchasing and Personnel (HR) Travel Expenses, Travel Receipt Capture, Time Entry, Car Pooling
  • 19. SAP Apps available on Fujitsu Tablets with Windows 8 Manager Insight Interview Review performance and Assistent manage your team Supports managers when conducting applicant interviews Financial Fact Sheet Risk Policy Survey App addresses sales reps or account Keep track of the latest executives who want to review their policy changes within your customer’s financial situation organization and complete policy-related surveys
  • 20. In Memory Computing – The Time is NOW Database / Orchestrating Technology Innovations Technology HW Technology Innovations SAP SW Technology Innovations Multi-Core 200X Performance Row & Column DB Compression
  • 21. SAP runs SAP – changing the way we do business On HANA - Accelerated Value, Real-Time Insights Database / Technology Real-time Sales Pipeline Business Warehouse Profitability Analysis Planning & Consolidation Powerd by
  • 22. Evolution of SAP HANA / internal deployment Step 1  Side-by-Side  Step 2 Primary Data Store for BW Step 3  New Applications Step 4 Real time data feed / Vision Enterprise Enterprise Enterprise New New Enterprise Data Data SAP ERP Data Frontend Frontend Appli- Frontend Appli- Data Warehouse (BW) Ware- Ware- / CRM / … Warehouse cations cations house house Classical Database HANA HANA HANA SAP ERP 1-n SAP ERP 1-n SAP ERP 1-n SAP ERP 1-n SAP ERP 1-n SAP ERP 1-n SAP ERPSRM, (or CRM, / (or CRM, SRM, Frontend SAP ERPSRM, (or CRM, / (or CRM, SRM, SAP ERPSRM, (or CRM, / (or CRM, SRM, SCM) CRM /... SCM) SCM) CRM /... SCM) SCM) CRM /... SCM) Database Database Database Database Database Database Classical DB HANA Database Database
  • 23. HANA enables new business scenarios Example 1: Profitability Analysis (CO-PA Accelerator in ERP) Yesterday in the life of a Controller Today based on HANA Post Post Upload Real Time high performance > 26h <4h Reporting processing Pre-Check processing time time Check and Profitability Corrections Iteration Analysis Profitability Analysis Shorten processing time with real time decision support
  • 24. HANA enables new business scenarios Example 2: Sales Pipeline Reporting Specific CRM ERP Reports CRM ERP HANA Historical data Data aggregation Business SLT Replication Warehouse Server Data latency reduced from 6 hours to seconds
  • 25. Recommendations The confluence of mobile, cloud and in-memory is a once-in-a-generation event Start your Make end Consumerization In-memory Ensure Design new innovation project users, SAP and BYOD are and mobile proper applications NOW and partners a here to stay are key security, and learn from core part of enablers for performance consumer your your business and innovation in innovation strategy availability the enterprise strategy
  • 26. Invitation to connect oliver.bussmann@sap.com www.sap.com/CIO twitter.com/SAPCIO Visit SAP – Fujitsu Solutions Booth on Fujitsu Forum
  • 27. © 2012 SAP AG. All rights reserved No part of this publication may be reproduced or transmitted in any form or for any purpose without the Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, express permission of SAP AG. The information contained herein may be changed without prior notice. Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Some software products marketed by SAP AG and its distributors contain proprietary software Business Objects is an SAP company. components of other software vendors. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. services mentioned herein as well as their respective logos are trademarks or registered trademarks of IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, Sybase, Inc. Sybase is an SAP company. System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, All other product and service names mentioned are the trademarks of their respective companies. Data OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, contained in this document serves informational purposes only. National product specifications may vary. POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, The information in this document is proprietary to SAP. No part of this document may be reproduced, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks copied, or transmitted in any form or for any purpose without the express prior written permission of of IBM Corporation. SAP AG. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks SAP® product and is not intended to be binding upon SAP to any particular course of business, product of Adobe Systems Incorporated in the United States and/or other countries. strategy, and/or development. Please note that this document is subject to change and may be changed Oracle is a registered trademark of Oracle Corporation. by SAP at any time without notice. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks material. This document is provided without a warranty of any kind, either express or implied, including or registered trademarks of Citrix Systems, Inc. but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non- HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web infringement. Consortium, Massachusetts Institute of Technology. SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or Java is a registered trademark of Sun Microsystems, Inc. consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these materials and does SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third- and other SAP products and services mentioned herein as well as their respective logos are trademarks party Web pages. or registered trademarks of SAP AG in Germany and other countries.