Cardno Case Study

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OBS delivered Cardno's new Microsoft SharePoint 2010 website. Jackie McPhee, Corporate Marketing Manager, Cardno, said: “The collaborative nature of SharePoint allows us to carry out a large selection of tasks easily. he marketing team can now easily maintain website content and set up sub-sites, ensuring the website remains current without any additional burden on IT resources.

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Cardno Case Study

  1. 1. SharePoint Global Website Cardno WORLDWIDE (75 COUNTRIES) W PROFESSIONAL SERVICES INDUSTRY a 7500 + EMPLOYEES “Marketing can now maintain the website without any additional burden on IT resources” OVERVIEW OBJECTIVE Cardno is a global professional infrastructure and Cardno’s website is an important branding and environmental services company that aims to create business development tool which needed to better communities though planning, design and complement and assist the efforts of its operational delivery of physical and social infrastructure around the businesses. It needed to be able to win new business world. Cardno has more than 7,500 staff working in over and support client relationship development. 270 offices on projects across more than 85 countries. Cardno has intentions to grow market share in The company has undergone rapid change over a Australia and the United States and sharpen its focus short period of time from a Brisbane-based consulting on emerging markets in Asia, Africa, the Middle East, engineering firm into a global ASX-200 organisation. Latin America and Europe. To help achieve this, Cardno recently completed a major project with leading Australian IT services company OBS to launch Cardno required a new global website built on the Microsoft SharePoint 2010 platform. its new global website > www.cardno.com built on Microsoft SharePoint 2010. OBS CUSTOMER CASE STUDY | PROFESSIONAL SERVICES
  2. 2. “OBS demonstrated its commitment to developing a long-term partnership with us through excellent client service and a flexible approach to doing business.” Jackie McPhee | Corporate Marketing Manager | Cardno Cardno’s new global website > www.cardno.com SOLUTION RESULT OBS delivered the Microsoft SharePoint 2010 website over a period of ten months. The team worked closely with Cardno to manage the expectations of stakeholders and to obtain consensus across the business on the main structure and navigation approach of the site, particularly with reference to service areas and the market sectors Cardno operates in. The new website went live mid-2012 and now provides Cardno with several key benefits for its global business. Jackie McPhee, Corporate Marketing Manager, Cardno, said: “The collaborative nature of SharePoint allows us to carry out a large selection of tasks easily. The new site is primarily managed by the marketing team but a number of HR staff also have access to the careers centre to post job vacancies. The IT Applications team has access to the site for IT admin purposes. We are in the process of rolling out the site in American English and Colombian Spanish and have provided access to the site to the translation contractor in the US as well as a small number of US-based marketing staff. “OBS demonstrated its commitment to developing a long-term partnership with us through excellent client service and a flexible approach to doing business. The team demonstrated the same core values as Cardno – “Great People”, “Passion”, “Integrity” and “Innovation”. The fact that OBS has a significant Brisbane presence meant we could work together as a team on the project from Cardno’s Brisbane headquarters. OBS really did go “above and beyond” on a number of occasions during the project.” The marketing team can now easily maintain website content and set up sub-sites, ensuring the website remains current without any additional burden on IT resources. Cardno’s previous website required IT assistance for the majority of content changes and updates. The marketing team can also directly update the newly launched home page “campaign space” which lets it promote key messages about the company and keeps the home page looking fresh. The website also uses relational data to “cross-sell” Cardno’s broad range of services and projects for visitors to the site and offers Cardno the ability to roll-out translated language versions of the site as it grows and expands into new markets without the need for additional resources. Andy Neumann, OBS Managing Director, said: “The OBS team found it to be a great experience working on site at Cardno and came away feeling like they were part of one team on this project. Working so closely with our customers makes communication and consultation so much easier, which is key for OBS.”

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