© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1@drnic1
Nick van Terheyden, MD,
C...
© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1
Electronic Medical Records
Data ...
© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1
@drnic1
CONFIDENTIAL | © 2002-20...
© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1
@drnic1
In EHR
MT-editing
In EHR...
© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1
Intelligent Voice Interactions
•...
© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1
Example of Intelligent Voice Int...
© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1@drnic1
© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1
Nick van Terheyden, MD CMIO, Nua...
© 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
@drnic1@drnic1
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Bringing an intelligent virtual assistant to healthcare - Nick van Terheyden, MD

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Bringing an intelligent virtual assistant to healthcare

This presentation explores the latest in this technological innovation in speech recognition and natural language understanding and its application in the complex busy clinical setting. Combining standard speech recognition with clinical language understanding opens up a whole new opportunity to simplify the human computer interface and relieve clinicians from challenge of learning and using complex electronic medical records allowing them to focus their time where it is best used, on the patient.
A recent survey of clinicians revealed that:
"80 percent of physicians believe that within five years, virtual assistants will drastically change how they interact and use electronic health records and other healthcare apps, making them more efficient and freeing up time to spend on patients"
We have already seen the impact of this technology in our interactions with mobile devices. Siri is a good example of this type of technology in action and in telephone calls to customer service
Attendees will develop a full appreciation of speech technology as it stands today and how it is already delivering efficiencies, easing the burden of capturing patient clinical data. Attendees will also gain insights into the latest advances in speech technology that can simplify the human computer interface providing ready access to information and accelerate the adoption of technology and free clinicians to spend more time on patient care.

Published in: Health & Medicine, Business
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Bringing an intelligent virtual assistant to healthcare - Nick van Terheyden, MD

  1. 1. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1@drnic1 Nick van Terheyden, MD, Chief Medical Information Officer - CLU
  2. 2. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1 Electronic Medical Records Data Capture and Presentation Complexity
  3. 3. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1 @drnic1 CONFIDENTIAL | © 2002-2011 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
  4. 4. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1 @drnic1 In EHR MT-editing In EHR Self-editing On the Go At a Dictation Station With a RIS/PACS On a PC On an MFP EHR CLU • Meaningful Use • Quality Reporting • Decision Support • Value-Based Purchasing • Coding/CMI • POA/HAC • Medical Necessity • Coding • Documentation Integrity Financial Integrity Compliance In EHR MT-editing In EHR Self-editing On the Go At a Dictation Station With a RIS/PACS On a PC On an MFP EHR CLU Patient Care Capture Understand Use it for
  5. 5. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1 Intelligent Voice Interactions • Minimize need to remember “gate commands” & “command order” • Allow multiple forms of expression and handle ambiguous input • Allow for more conversational spoken utterances, less utilitarian • Reduce distance between complex spoken commands and desired outcome or action – finding becomes doing • Customizable to provide levels of seamless access to any content on device
  6. 6. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1 Example of Intelligent Voice Interaction Intelligent Voice transforms how you complete tasks by understanding and classifying your spoken request • Ability to categorize Tell me the risks associated with this disease, treatment or specific set of clinical facts • Complies with directed interaction Show me the laboratory results for this patient • Understands intent Prescribe a specific treatment for my patient Understanding the context of the patient, the drug including dosage, side effects and patient specific contraindications
  7. 7. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1@drnic1
  8. 8. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1 Nick van Terheyden, MD CMIO, Nuance Communications AboutMe http://about.me/obiwan Twitter http://twitter.com/drnic1 LinkedIn http://www.linkedin.com/in/nickvt Voice of the Doctor http://drvoice.blogspot.com/ Plaxo http://nvt.myplaxo.com FaceBook http://profile.to/drnick E-Mail drnick@nuance.com, drnic1@gmail.com GrandCentral (301) 355-0877 Where You Can Find Me
  9. 9. © 2002-2012 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS @drnic1@drnic1

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