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How adept is your organisation at combatting information chaos in the midst of the digital era?
In order to thrive, today’s organisations NEED a highly personalized customer experience, with a holistic “360-degree” view of the customer. To achieve this, you must embrace new information management strategies that extend beyond traditional ECM. We call this modern approach: Intelligent Information Management (IIM).
Learn how to successfully transition from traditional ECM to IIM as we will explore:
- why it has been hard to manage information in the past
- real-world examples from Financial Services on the benefits of exploiting information correctly
- how smart technologies, like AI, are driving Intelligent Information Management
We will also discuss the past and current state of the information management landscape to explore how to best take advantage of it today.