Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Critical thinking & communication skills rev5.24.10


Published on

Leadership skills 101 - critical thinking and its importance to effective management; clarifying and confirming

Published in: Education, Business, Technology
  • Be the first to comment

Critical thinking & communication skills rev5.24.10

  1. 1. Leadership 101<br />Modules One and Two<br />Critical Thinking & Communication Skills<br />
  2. 2. Learning Objectives<br />Define critical thinking and effective communication skills<br />Integrate skills into everyday decision-making and workplace interactions<br />Be able to distinguish between fact and opinion<br />Exhibit excellent interpersonal communication ability<br />
  3. 3. 1.2 Types of Thinking<br /><ul><li> Analyzing
  4. 4. Evaluating
  5. 5. Reasoning</li></ul>New<br />Ideas<br />Critical<br />Thinking<br />Creative<br />Thinking<br />Problem Solving<br />Decision Making<br />Right<br />Left<br />
  6. 6. What is Critical Thinking???<br />WARNING: THIS MAN IS NOT THINKING CRITICALLY!!<br />Source:<br />
  7. 7. Activity: “Don’t Be A Lame Brain”<br />
  8. 8. Critical Thinking – QUICK Overview<br />
  9. 9. Good ThinkingSkills Are…<br />CLEAR……….....rather than........UNCLEAR<br />ACCURATE…....rather than…….INACCURATE<br />PRECISE……....rather than…….VAGUE<br />RELEVANT…….rather than…….IRRELEVANT<br />CONSISTENT….rather than……INCONSISTENT<br />LOGICAL……….rather than……ILLOGICAL<br />COMPLETE……rather than……INCOMPLETE<br />FAIR…………….rather than…....BIASED<br />
  10. 10. Ask questions…be willing to wonder<br />Define the problem<br />Examine the evidence<br />Analyze assumptions and biases<br />Avoid emotional reasoning<br />Don’t oversimplify<br />Consider the interpretations<br />Embrace uncertainty<br />I am probably<br />the greatest<br />thinker since Socrates!<br />
  11. 11. Case Study: Evaluating Facts<br />
  12. 12. Let’s take a break…10 Minutes<br />
  13. 13. Communication Skills<br />Definition: Communication skills is the set of skills that enables a person to convey information so that it is received and understood. <br />
  14. 14. Communication Notes<br />Be aware of all three parts of the messages you send:<br />• Words<br />• Tone<br />• Body Language<br />
  15. 15. Clarifying and Confirming<br />Clarify : You are seeking information to help you understand what the speaker is saying and/or why he or she is saying it.<br />
  16. 16. Clarifying and Confirming<br />Confirm : You are stating your understanding of what someone is saying and why <br /> he or she is saying it.<br /> Note: Your confirmation is only successful when the other person agrees that you’ve understood them.<br />
  17. 17. Activity: Do you see what I see?<br /> Group Work & Individual Participation<br />
  18. 18. Workplace Communication<br />
  19. 19. Next Class…People & Resource Management <br />June 28-29, 2010<br />
  20. 20. RESOURCES<br />Atwood, Christee. “Manager Skills Training” ASTD Press, VA 2008. <br />Bartholomew, R.E and Radford, B. “Hoaxes, Myths and Manias: Why We Need Critical Thinking.” Prometheus Books, NY 2003.<br />Decker, Bert. “Communication Skills for Leaders: Delivering a Clear Message” 3rd edition. Thomson Course Technology, MA 2006.<br />Gurchiek, Kathy. “Motivating Innovation” pp.31-35. HR Magazine, February 2009.<br />“Critical Thinking Skills: Success in 20 Minutes a Day.” Learning Express, NY 2010.<br />;;;;<br />