What is questionnaire?    A special type of form designed to   record opinions or suggestions from        different group ...
Questionnaire & Business World                                              For requesting the opinions ofResearching the ...
Guidelines
More tips?          Begin:Polite request to complete      Simple and Directthe form + briefly mention         language  wh...
Types of Questions
Alternative    To establish facts and                         Care must be taken to ensurecircumstances before asking     ...
Closed   Require specific answers.The most basic is yes/no questions                                           E.g:       ...
Multiple Choice               Which of the following drinks have you bought recently?                                     ...
Multiple Choice
Rating                             Gradings are provided for                                      ticking.Ask for opinions...
Open-endedInvite comments.
Extra Notes
Questionnaire
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Questionnaire

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Types of questions

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Questionnaire

  1. 1. What is questionnaire? A special type of form designed to record opinions or suggestions from different group of people.
  2. 2. Questionnaire & Business World For requesting the opinions ofResearching the preferences of staff on issues like canteen consumers facilities and flexi-hours For investigating public attitudes to major issues
  3. 3. Guidelines
  4. 4. More tips? Begin:Polite request to complete Simple and Directthe form + briefly mention language why the info is needed Clear & Attractive Clear instructions Confidential info assurance Say thank you!
  5. 5. Types of Questions
  6. 6. Alternative To establish facts and Care must be taken to ensurecircumstances before asking that the alternative answers further opinions are specific E.g: How often do you buy cold drinks? Several times a day/every day/twice a week/once a week/never Often/sometimes/rarely/never
  7. 7. Closed Require specific answers.The most basic is yes/no questions E.g: Have you bought any drinks from the college vending machines during the past month? Y/N
  8. 8. Multiple Choice Which of the following drinks have you bought recently? Tick 3 only.Coffee SpriteTea ColaChocolate Diet colaMilo Orange Juice Needs planning carefully to Give a list of choices to be ensure complete coverage of ticked. possible answer
  9. 9. Multiple Choice
  10. 10. Rating Gradings are provided for ticking.Ask for opinions. Control elements. State clearly how many answers can respondents tick.
  11. 11. Open-endedInvite comments.
  12. 12. Extra Notes

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