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Accountability Report ofNTUST-ISA 2012-2013
“All for ISA, ISA for All”BRING PEACE OF MINDVALUE TO STAKEHOLDERSRESPECTFUNAlumniMemberExternalParties
StanPresidentIndieVice President 1AnisaSecretaryRioTreasurer 2VinaTreasurer 1ElisaVice President 2Board of Managements
Responsibilities:• To facilitate allmember activitiesrelated to academicaffairs.Staffs:TriDivision HeadNeysaFeraRiezaArgo
Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Mandarin course OK2 Seniors guidance and counseling OK3 Public speaking semi...
Mandarin Course Fall 2012 andSpring 2013Strong Points:The module contains a very goodmaterial and there were two smallclas...
Seminar of Public SpeakingStrong Points:Good speaker and materials.Weaknesses:• Time limit, so the speaker couldn’t cover ...
NTUST-ISA Library• It was not well informed. Information about available books is published on mailinglist, and NTUST-ISA ...
Inputs and Suggestions• Mandarin Class Participant cash deposit system. Appreciation to the instructors.• Academic Writi...
Responsibilities:• To help new Indonesianstudents of NTUST inmanaging all therequirements regardingto their arrival in Tai...
Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Symphatic Action & Birthday Celebration OK2 Picking up and registration assi...
Picking up and registration assisting for newstudents Fall 2012 and Spring 2013• Approaching via Facebook and makeschedule...
Flea Market Fall 2012 and Spring 2013Alternative solution for second hand thingsfrom seniors who want to leave TaiwanFarew...
Assisting OIA for DIKTI’s Bridging ProgramWill be a regular events in the futureNTUST-ISA’s Membership SurveyThe result an...
Inputs & Suggestions for CH• Add new agenda cooperate with talent & interest: ISA Trip (Fall 2013) and BBQParty (Spring)• ...
Responsibilities:• To facilitate talent andinterest of members ofNTUST-ISA inIndonesian culture.• To manage theperformance...
Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Inventory Record & Control OK2 Cultural Activities: OKIndonesian Independenc...
67th Indonesian Independence DayCelebration (held by IETO)School Club Exhibition 2012Many NTUST students can consider NTUS...
AIA Welcome PartyTaipei International Travel FairFriendship Walk Soft OpeningTaiwan
International MuslimCulture ExhibitionAIA Cultural Party NightAsian Culture Day
2012 Higher Education Forum:Internationalization in Taiwan’sUniversitiesIndonesia Year End Festive Season Fair 2012Nada Ci...
NTUST Anniversary EventNTUST-ISA Culture Catalogue• Inventory & Culture division focused more on answering the high amount...
Inputs & Suggestions for IC• Suggestions for the I&C team member:– Divide the job to the appropriate amount of people and ...
DimitriDivision HeadResponsibilities:• To manage all mattersrelated to media andinformation technology(such as: website, s...
Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Information sharing OKSocial media (FB, twitter, Mailist)Web maintenance & u...
Information sharing via social media:The increase of social media usageamong members of NTUST-ISA make ourcommittees not o...
Maintain Relationship with External Parties:IETO IDN Taiwan IOCAAlumni Sharing:&Database• The content was helpful for NTUS...
Domain Extension:So, as long as the mail is regularlychecked, there should not be anyproblem with this activity in the fut...
Inputs & Suggestions for MR• Continue the development of new mailing list.• Establish an officer-independent server setup ...
WiraDivision HeadResponsibility:• To facilitate talent andinterest of members ofNTUST-ISA (such as : sports,music, photogr...
Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Regular Sports & Music Practice Sessions OK2 Go Biking Fall 2012 OK3 Chinese...
Go Biking:-Need more publication so that canincrease number of participants.-Utilization of public bike service such U-bik...
Jiufen Trip:- It went well, but because of heavy rain,we cannot really enjoy the scenery atJinguashi.- It is better if the...
Sports Day Spring:-This activity is prepared to compensatethe unrealized futsal and badmintoncompetition activity.-It went...
Music SharingDragon Boat Festival:- Need more practicesPOP Participation:- Football: 2nd Winner- Badminton: Silver medal(M...
Inputs & Suggestions for TI• Talent and Interest’s activities in NTUST-ISA most likelyabout sports, but another type of ac...
Collaboration Projectswith PPI Taiwan• Friendship Walk with Herman Wenas• PPI Taiwan Student Congress 2012
BUDGET & BALANCE
No. Description Division Amount (NTD)1Membership fee NTUST ISA Period Fall 2012 @ NTD 200 (131people) 26,2002Membership fe...
ExpensesNo. Description Division Amount (NTD)1 Reimbursement for paper clipsAcademic562 Reimbursement for Seminar Public S...
Balance SheetDescription Debits Credits BalanceOpening Balance 14,49914,499Total Income 77,10091,599Total Expenses 60,2163...
Membership SurveyResultGENERAL INFORMATION• Survey date = 9 May – 1 June 2013• Total Respondent = 41 persons• Lucky respon...
I. Member’s RecoqnitionDoes respondent knowabout NTUST-ISA?YesNo73%27%When respondent knows aboutNTUST-ISA?Before arriveda...
II. Event (Programs) and advantage NTUST-ISA14%54%27%5%External (Public) Relation NTUSTISAVery goodGoodNeutralDon’t know97...
7%37%46%5%5%Fulfillment of expectationsHuge/vastA lotNeutralA fewNever95%5%NTUST ISA’s event participationYesNo27%63%10%Ev...
73%17%10%NTUST ISA’s”sense of belonging”Ya Tidak tahu Tidak87.807.324.88Feeling part of NTUST ISAYes Don’t know NoResponde...
• Member feel NTUST-ISA’s help when =– Before arrived => Pick up services.– After arrived => Event and friendship• General...
III. NTUST-ISA’s committee95%5%NTUST ISAs committeeKnowDon’t know8%67%25%Committee servicesVery good Good NeutralWith the ...
• Successfully of NTUST ISA’s event/programs is one of parameter from therespondent to have => sense of belonging/feeling,...
General InputsIntroducing NTUST-ISA more deeply tonew membersArranging more communal activitiesReviewing some regulations ...
TERIMAKASIH
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Presentasi LPJ NTUST-ISA 2013

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Presentasi LPJ NTUST-ISA 2013

  1. 1. Accountability Report ofNTUST-ISA 2012-2013
  2. 2. “All for ISA, ISA for All”BRING PEACE OF MINDVALUE TO STAKEHOLDERSRESPECTFUNAlumniMemberExternalParties
  3. 3. StanPresidentIndieVice President 1AnisaSecretaryRioTreasurer 2VinaTreasurer 1ElisaVice President 2Board of Managements
  4. 4. Responsibilities:• To facilitate allmember activitiesrelated to academicaffairs.Staffs:TriDivision HeadNeysaFeraRiezaArgo
  5. 5. Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Mandarin course OK2 Seniors guidance and counseling OK3 Public speaking seminar OK4 Academic writing seminar OK5 Information sharing of scholarship &conferencesOK6 NTUST-ISA Library Book OKStatusACADEMIC DIVISION2012 2013DIVISIONNo
  6. 6. Mandarin Course Fall 2012 andSpring 2013Strong Points:The module contains a very goodmaterial and there were two smallclasses.Weaknesses:• The students keep ondecreasing.• Three meetings were notenough.• The place was not convenientenough. Should be in a classroom.• Mandarin class should be start inthe early semester.
  7. 7. Seminar of Public SpeakingStrong Points:Good speaker and materials.Weaknesses:• Time limit, so the speaker couldn’t cover all the materialsand there’s no time for question and answer.Seminar of Academic WritingStrength Points:This event was being held smoothly and finish sooner than the schedule.Weaknesses:The duration length of searching speakers’ candidate is too short. Next time shouldstart it earlier.
  8. 8. NTUST-ISA Library• It was not well informed. Information about available books is published on mailinglist, and NTUST-ISA Facebook. Yet it still not efficient enough for publication.• Limited storage space.Information Sharing of Scholarships and ConferencesOccasionally posted on mailing list or facebookSeniors Guidance Fall 2012 and Spring 2013• This activity went well and new students can get many information from seniors.• There was a difficulty in finding seniors from some department which did not havecurrent Indonesian student
  9. 9. Inputs and Suggestions• Mandarin Class Participant cash deposit system. Appreciation to the instructors.• Academic WritingThe committee should try to contact the speakercandidate as soon as possible, suggested 2months before the event• NTUST-ISA LibraryThus, the books especially textbooks could besold to the new students with friendly price toreduce the inventory and at the same time toprovide cash for NTUST-ISA.
  10. 10. Responsibilities:• To help new Indonesianstudents of NTUST inmanaging all therequirements regardingto their arrival in Taiwan.• To help and facilitate allproblems of NTUST-ISAmembers, subject tohousehold matters.PratiwiDivision HeadDhikaBeatriceFelitaSylviaLeonMeilaniStaffs:
  11. 11. Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Symphatic Action & Birthday Celebration OK2 Picking up and registration assisting for newstudents Fall 2012 and Spring 2013OK3 Welcome Party for Fall 2012 and Spring 2013 OK4 Flea Market for Fall 2012 and Spring 2013 Ok5 Satisfaction survey OK6 Farewell Party in Fall 2012 and Spring 2013 OK7 Assisting OIA in DIKTIs Bridging Program OK8 Winter Break Fellowship unrealizedStatusCARING & HOUSEHOLD DIVISION2012 2013DIVISIONNo
  12. 12. Picking up and registration assisting for newstudents Fall 2012 and Spring 2013• Approaching via Facebook and makeschedule in detail via Google spreadsheet.Welcome Party Fall 2012 and Spring 2013
  13. 13. Flea Market Fall 2012 and Spring 2013Alternative solution for second hand thingsfrom seniors who want to leave TaiwanFarewell Party Spring 2012and Fall 2013Sympathy Action & Birthday CelebrationNeed some innovation
  14. 14. Assisting OIA for DIKTI’s Bridging ProgramWill be a regular events in the futureNTUST-ISA’s Membership SurveyThe result and winner will be describe dlaterWinter Break Fellowship:No right time. Everyone went off campus for their own holiday. And at that timewinter break was too short, suddenly we have to prepare for picking new students &Welcome Party.Maybe this kind of program good after final exam of Spring semester is finished.
  15. 15. Inputs & Suggestions for CH• Add new agenda cooperate with talent & interest: ISA Trip (Fall 2013) and BBQParty (Spring)• It will be a good way to break the ice within ISA’ers• Prepare for future regular agenda: Assisting OIA in Bridging DIKTI program.
  16. 16. Responsibilities:• To facilitate talent andinterest of members ofNTUST-ISA inIndonesian culture.• To manage theperformance andpromotion activities ofIndonesian culture,either internal andexternal of NTUST.• To manage allinventories of NTUST-ISA.Staffs:AyeshaDivision HeadNinaBayuTaufikStephanie
  17. 17. Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Inventory Record & Control OK2 Cultural Activities: OKIndonesian Independence Celebration OKInternational Conference on IndustrialBioprocessOKLearn a New Dance: Plate Dance OKAIA Welcome Party OKTaipei International Travel Fair OKFriendship Walk Soft Opening Taiwan OKInternational Muslim Culture Exhibition OKAIA Cultural Party Night OKAsian Culture Day OK2012 Higher Education Forum:Internationalization in Taiwan’sUniversitiesOKIndonesia Year End Festive Season Fair2012OKNada Cinta di Kampung Halaman Event OK3 Indonesian Culture Exhibition 2013 OK4 School Exhibition (club & NTUST birthday) OK5 Culture catalogue unrealizedStatusINVENTORY & CULTURE DIVISION2012 2013DIVISIONNo
  18. 18. 67th Indonesian Independence DayCelebration (held by IETO)School Club Exhibition 2012Many NTUST students can consider NTUST-ISA as part ofNTUST as a media to make friends.International Conference onIndustrial Bioprocess
  19. 19. AIA Welcome PartyTaipei International Travel FairFriendship Walk Soft OpeningTaiwan
  20. 20. International MuslimCulture ExhibitionAIA Cultural Party NightAsian Culture Day
  21. 21. 2012 Higher Education Forum:Internationalization in Taiwan’sUniversitiesIndonesia Year End Festive Season Fair 2012Nada Cinta di Kampung Halaman Event
  22. 22. NTUST Anniversary EventNTUST-ISA Culture Catalogue• Inventory & Culture division focused more on answering the high amount ofperformances invitations.• A person that was assigned as the catalog designer, for some reasons can’t come backto Taiwan during this period, so we can’t continue this project.• Since the amounts of performances in this period somehow were more than enough,this project was decided to be stopped.Inventory Record & ControlCommittees have been successfully recorded and managed all inventories on hand.Every borrowing also has been recorded carefully.
  23. 23. Inputs & Suggestions for IC• Suggestions for the I&C team member:– Divide the job to the appropriate amount of people and people with high commitment isin a great need.– Choose 1 person to be a Person in charge (PIC) in each dance.– Keep all the dances practice continuously with or without the performance request.– Always try to regenerate the dancers and schedule the regular practices.– Continue the making of NTUST-ISA culture catalog.• Suggested activities to be an annual event:– Participating at NTUST Anniversary and NTUST Welcoming New Student (Club exhibition).– Participating at NTUST Welcoming New Student, AIA Welcoming New Student, and AISCT.– Visitation to IOCA (practicing traditional dance together) and invite them to participate inour annual event (ICE).• Give special attention in:– Managing people with full potential (dancers, make-up artist, etc.).– Managing culture event (performance request) carefully.– Managing culture inventory, pay attention with the items in and out, and themaintenance.
  24. 24. DimitriDivision HeadResponsibilities:• To manage all mattersrelated to media andinformation technology(such as: website, socialmedia, publications anddocumentation).• To maintain therelationship betweenstakeholders of NTUST-ISAmembers, both internaland external parties, andalso for the alumni.Staffs:YesiTandikaShofySamsul Satriya
  25. 25. Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Information sharing OKSocial media (FB, twitter, Mailist)Web maintenance & update2 Maintain relationship with external parties OKMaintaining Relationship with IETOPartnership with PPI TaiwanCo-founded Indonesian Diaspora NetworkVisitation to IOCA3 Maintain relationship with alumni OKAlumni databaseSharing Career and Working Experiencewith Alumni 20134 Documentation & publication OKStatusMEDIA & RELATIONS2012 2013DIVISIONNo
  26. 26. Information sharing via social media:The increase of social media usageamong members of NTUST-ISA make ourcommittees not only sharing informationand communicating via mailing list, butalso via Facebook, Twitter, Youtube,Slideshare, etc.Indonesian version of NTUST’s website:Unfortunately, the access delegated to NTUST-ISA is no longer functioning. It was confirmed withOIA that there has been a new rule regarding the school’s site password usage and that the projecthas been suspended.NTUST-ISA’s website:It was truly unfortunate to have the site ravaged by an accident during the development of NTUST-ISA’s sub-site for Indonesian Culture Exhibition. We have been able to get the site back online, butthe outdated contents need to be replenished.
  27. 27. Maintain Relationship with External Parties:IETO IDN Taiwan IOCAAlumni Sharing:&Database• The content was helpful for NTUST-ISAmembers because gave manyinformation about professionalworking experience and also researchassistant.• Need more focus of attention onalumni database.
  28. 28. Domain Extension:So, as long as the mail is regularlychecked, there should not be anyproblem with this activity in the future.Group maintenance:Ever since its establishment last year,mailing list has been having sometrouble with the member addition andgroup’s calendar. Unfortunately, until theend of the year, there is no significantresponse or reparation.Hence, a new group has been prepared.Internal trials with the staffs have alsobeen done. As soon as this new platformhas been communicated with themembers and approved, NTUST-ISA’sgroup mailing list can safely migrate to it.
  29. 29. Inputs & Suggestions for MR• Continue the development of new mailing list.• Establish an officer-independent server setup to avoid constant servermovement.• Build a cooperative relation with alumni, create more activitieswith/for them.
  30. 30. WiraDivision HeadResponsibility:• To facilitate talent andinterest of members ofNTUST-ISA (such as : sports,music, photography,travelling, etc)Ester MuhyinRonnyWega NaimRickyLukmanAdrianBondanRangga
  31. 31. Activities Summary7 8 9 10 11 12 1 2 3 4 5 61 Regular Sports & Music Practice Sessions OK2 Go Biking Fall 2012 OK3 Chinese Taipei Open Badminton Competition OK5 Sports Day Fall 2012 OK4 NTUST-ISA Trip to Jiufen OKNTUST-ISA Trip to Pingxi6 Basketball game OKSports Day Spring 20137 Joining POP under name PPI Taiwan OK8 Dragon Boat Festival OK8 Futsal competition changed9 Badminton competition changed10 Photo hunting changed11 NTUST-ISA T-shirt unrealizedTALENT & INTEREST DIVISIONStatus2012 2013DIVISIONNo
  32. 32. Go Biking:-Need more publication so that canincrease number of participants.-Utilization of public bike service such U-bike is recommended.-Some alternative biking track and placearound Taiwan is also recommended totry.Chinese Taipei Open BadmintonCompetition :Need more publication so that canincrease number of participants.
  33. 33. Jiufen Trip:- It went well, but because of heavy rain,we cannot really enjoy the scenery atJinguashi.- It is better if the accommodation can befacilitated by NTUST-ISA.Sports Day Fall:The event went well, but after thebreak, number of participants isdecrease. Next event shouldanticipate this outcome.
  34. 34. Sports Day Spring:-This activity is prepared to compensatethe unrealized futsal and badmintoncompetition activity.-It went well, but it was raining, soseveral outdoor activities were canceled.Basketball Game:-The game went well, but we need morepublication to increase the number ofparticipants.Pingxi Trip:-This activity is held to compensate the unrealizedphoto hunting activity.-It went well, but It is better if the accommodationcan be facilitated by NTUST-ISA.
  35. 35. Music SharingDragon Boat Festival:- Need more practicesPOP Participation:- Football: 2nd Winner- Badminton: Silver medal(Men Double and Mix Double)- Table Tennis: Bronze Medal(Men Double, Mix Double, andMen Single)- Chess: Silver
  36. 36. Inputs & Suggestions for TI• Talent and Interest’s activities in NTUST-ISA most likelyabout sports, but another type of activities is still needsto be more encouraged.• Some of activities (NTUST-ISA T-Shirt and Photohunting) cannot be realized in this period, maybebecause of less of interests from the participants andcommittee so maybe in the next term it can be realized.• Try to create activities which can makes all member ofNTUST-ISA could be participated in it, by pullingdemand from members.• More publicity required to draw more attention fromthe members of NTUST-ISA.
  37. 37. Collaboration Projectswith PPI Taiwan• Friendship Walk with Herman Wenas• PPI Taiwan Student Congress 2012
  38. 38. BUDGET & BALANCE
  39. 39. No. Description Division Amount (NTD)1Membership fee NTUST ISA Period Fall 2012 @ NTD 200 (131people) 26,2002Membership fee NTUST ISA Period Spring 2013 @ NTD 200 (71orang) 14,2003 Grant from NTUST member in Fall 2012100Sub Total40,5004 Dance Performance at KDEI for Indonesia Independence DayInventory andCulture2,7005 Dance Performance from IC 2011/20128,7006 Performace at Travel Fair5,1787 Performace of IC Member3008 Performance at Asian Culture Day5,0749 Performance at Indonesia Year End Festive Fair 20121,68010 Performance at Welcome Party AIA20011 Performance at Internal Conference33012 Contribution from participating at School Carnival7,986Sub Total32,14813 Flea Market Fall 2012Caring andHousehold14214 Flea Market Spring 201350Sub Total19215 Contribution from participating at Dragon Boat festivalOthers1,50016 Interview ISA26017 Contribution from participating at Friendship Walk2,500Sub Total4,260Total77,100IncomeCan be seen thatIncome are mainly fromMembers andPerformances, that itshould enhance morefrom members bymodifying themembership fee.
  40. 40. ExpensesNo. Description Division Amount (NTD)1 Reimbursement for paper clipsAcademic562 Reimbursement for Seminar Public Speaking5,4893 Photocopy Material for Mandarin Course88Sub Total 5,6334 Reimbursement School Club ExhibitionInventory andCulture7005 Reimbursement School Club Exhibition1106 Piring Dance (Coach and Accessorize)8737 Make up1,5908 Make up3919 Farewell for School Carnival committee3,00010 Reimbursement for accessorize79011 Papua Dance accessorize172Sub Total7,62612 Reimbursement for printing Welcome Party Fall 2012 brochureCaring andHousehold27513 Reimbursement for Welcome Party held in Fall 201210,92414 Farewell Party held in Fall 201210,00015 Pick-up new students of Spring 201350016 Reimbursement for Welcome Party held in Spring 20139,281Sub Total30,980
  41. 41. Balance SheetDescription Debits Credits BalanceOpening Balance 14,49914,499Total Income 77,10091,599Total Expenses 60,21631,383Current Balance31,383Account Receivable 1,30032,683Performance at Nada Cinta Kampung Halaman1,300Account Payable 21,268 11,415Seminar Academic Writing1,985Budget for Farewell Party held in Spring 201313,500The excess of budget of budget for SeminarSharing Alumni 783Budget for Election of General Meeting of NTUST-ISA 5,000Projected Balance as per June 30th, 201311,415 NTD
  42. 42. Membership SurveyResultGENERAL INFORMATION• Survey date = 9 May – 1 June 2013• Total Respondent = 41 persons• Lucky respondent = first 5th respondent– Nieko– Bagus J. S– Willy– Alvaron P– Alexander Yohan
  43. 43. I. Member’s RecoqnitionDoes respondent knowabout NTUST-ISA?YesNo73%27%When respondent knows aboutNTUST-ISA?Before arrivedat TaiwanAfter arrivedat Taiwan32%20%7%39%2%NTUST-ISA BackgroundReally knowKnowFew knowNeutralDon’t knowThere is a room toimprove the knowledgelevel of NTUST-ISA’smember by giving moreexplanation in thewelcome party, orupdating more noveltyinformation in socialmedia or websites.INSIGHTS:
  44. 44. II. Event (Programs) and advantage NTUST-ISA14%54%27%5%External (Public) Relation NTUSTISAVery goodGoodNeutralDon’t know97%3%NTUST ISAs eventKnowDon’t know13%53%30%5%Advantages of NTUST ISAs memberVast/hugeA lotNeutralA few61%39%Early exspectationHaveDon’t have
  45. 45. 7%37%46%5%5%Fulfillment of expectationsHuge/vastA lotNeutralA fewNever95%5%NTUST ISA’s event participationYesNo27%63%10%Event participation frequencies< 3 times3-10 times>10 times
  46. 46. 73%17%10%NTUST ISA’s”sense of belonging”Ya Tidak tahu Tidak87.807.324.88Feeling part of NTUST ISAYes Don’t know NoRespondent who feel that they as a part of NTUST ISA usually follow NTUST ISA activitiesoften and also feel that the activities give them many advantages.
  47. 47. • Member feel NTUST-ISA’s help when =– Before arrived => Pick up services.– After arrived => Event and friendship• Generally respondent says that their earlyexpectations as member are they have goodinformation access about everything, gain theirknowledge abut environment, friendship, andadaptation acceleration.• Doesn’t have early expectation is doesn’t make theydon’t have sense of belonging, from the survey, eventhey doesn’t have early expectation they still followNTUST-ISA event and also still have sense of belonging.• Member update the information related with NTUST-ISA mostly by social network and also fromfriends, few people use milist to update theirinformation (but still several people use it).INSIGHTS:
  48. 48. III. NTUST-ISA’s committee95%5%NTUST ISAs committeeKnowDon’t know8%67%25%Committee servicesVery good Good NeutralWith the achievement of expectations or the fulfillment of a member’s needed, therespondent says that the committee was good in facilitating members.There is a room to improve the committee services, such as defining the keyperformance index (KPI) in the beginning of the year service, regularly updating theevaluation report to members of NTUST-ISA, etc.INSIGHTS:
  49. 49. • Successfully of NTUST ISA’s event/programs is one of parameter from therespondent to have => sense of belonging/feeling, facilitated/feelinghelped/other feeling, there for every program should spread out well bysocial net/media (include milist).Conclusion from Survey
  50. 50. General InputsIntroducing NTUST-ISA more deeply tonew membersArranging more communal activitiesReviewing some regulations of NTUST-ISAOptimizing website and FTPEncountering some potential challenges
  51. 51. TERIMAKASIH

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