“I need a job – can hospitality short courses
help?” A study of international student needs in
Auckland, New Zealand
Hamis...
Looking Forward
• Background to study
• Part-time work models and policies
• International Student Needs and Motivations
•...
• Previous study surrounding multi-cultural classroom
• Services for international students
• Employment outcomes
• Course...
• Common occurrence for students to work while studying
• Supplementary income
• Expand on theory
• Options for employment...
• Programme content, services and facilities a large
decision making factor
• Employment opportunities
• Needs of differen...
• Part of NZ’s second biggest export revenue earner
• Various sectors
• Legislative requirements to operate legally and sa...
Hospitality Short Courses
Hospitality Short Courses cont.
Hospitality Short Courses cont.
Aim – Identify whether International
students feel hospitality short courses
would assist them in gaining employment
oppor...
Results and Discussion
39% Currently Employed
74%
15%
11%
EmploymentStatus
Hospitality
Cleaning
Retail
Appeal
• 61% currently unemployed
• Of those, 82% actively looking for work
• 100% looking for work want up-skilling
• 85%...
Preferred Delivery Time
Course Offerings
• All courses requested
– 53 LCQ
– 52 Barista
– 42 Food Safety
• Order of preference
– 43% Barista
– 40% ...
Cost Gauge
Qualitative Responses
“Good idea” “Will be helpful”
“Need to concentrate on my studies”
“I thought AIS would help me find ...
• Reliability, consistent & dependable
• Limited to under graduates
• Further qualitative research
Limitations
Recommendations
• Need and demand
• Reciprocal benefits
• Tangible outcomes
• Further investment
• Point of difference
• H...
A Pathway to a Dynamic Global Industry
High chance of employment within hospitality in NZ
AIS St Helens Bachelor of Hospit...
Thank you for your valuable
time
Questions?
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NTLT 2013 - Hamish Small - “I need a job – can hospitality short courses help?” A study of international student needs in Auckland, New Zealand

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“I need a job – can hospitality short courses help?” A study of international student needs in Auckland, New Zealand

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NTLT 2013 - Hamish Small - “I need a job – can hospitality short courses help?” A study of international student needs in Auckland, New Zealand

  1. 1. “I need a job – can hospitality short courses help?” A study of international student needs in Auckland, New Zealand Hamish Small
  2. 2. Looking Forward • Background to study • Part-time work models and policies • International Student Needs and Motivations • Hospitality Industry Needs and Compliance • Hospitality Short Courses • Research Methodology • Results • Limitations • Recommendations
  3. 3. • Previous study surrounding multi-cultural classroom • Services for international students • Employment outcomes • Courses on offer • Looking to the future • Is there demand for hospitality short courses to gain employment? Background to Study
  4. 4. • Common occurrence for students to work while studying • Supplementary income • Expand on theory • Options for employment post-study • Individual legislation • Definitions and classification • 20 hours per week (NZ) • 2012 – 48,104 international students (11.1% of all tertiary) (MoEdu, 2012) • Employers want trained and knowledgeable staff Part-time Work Models and Policies
  5. 5. • Programme content, services and facilities a large decision making factor • Employment opportunities • Needs of different backgrounds and cultures • “One size fits all” • Globilisation provides economic benefits to educational providers • Points of difference required • Employment will assist in preparing for new environment International Student Needs and Motivations
  6. 6. • Part of NZ’s second biggest export revenue earner • Various sectors • Legislative requirements to operate legally and safely • Liquor licensing • Food safety • Coffee skills Hospitality Industry Needs and Compliance
  7. 7. Hospitality Short Courses
  8. 8. Hospitality Short Courses cont.
  9. 9. Hospitality Short Courses cont.
  10. 10. Aim – Identify whether International students feel hospitality short courses would assist them in gaining employment opportunities Quantitative dominated questionnaire Research Methodology
  11. 11. Results and Discussion
  12. 12. 39% Currently Employed 74% 15% 11% EmploymentStatus Hospitality Cleaning Retail
  13. 13. Appeal • 61% currently unemployed • Of those, 82% actively looking for work • 100% looking for work want up-skilling • 85% of those working interested in up-skilling
  14. 14. Preferred Delivery Time
  15. 15. Course Offerings • All courses requested – 53 LCQ – 52 Barista – 42 Food Safety • Order of preference – 43% Barista – 40% LCQ – 17% Food Safety
  16. 16. Cost Gauge
  17. 17. Qualitative Responses “Good idea” “Will be helpful” “Need to concentrate on my studies” “I thought AIS would help me find a job” “We pay big fees so shouldn’t we have this training for free?”
  18. 18. • Reliability, consistent & dependable • Limited to under graduates • Further qualitative research Limitations
  19. 19. Recommendations • Need and demand • Reciprocal benefits • Tangible outcomes • Further investment • Point of difference • HE provider of choice
  20. 20. A Pathway to a Dynamic Global Industry High chance of employment within hospitality in NZ AIS St Helens Bachelor of Hospitality Management
  21. 21. Thank you for your valuable time Questions?

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