Right at home realty communications, impact and etiquette - september 2013


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Presence and impact is still a fundamental element of business success. The team at Right At Home Realty, Canada's largest real estate group brought the Toronto team together to raise their game.

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Right at home realty communications, impact and etiquette - september 2013

  1. 1. Effective Communications, Impact and Etiquette September 2013
  2. 2. triggerstrategies.ca
  3. 3. How to develop influence and presence….
  4. 4. Business is changing fast…we need to keep up
  5. 5. Dragging the chair…
  6. 6. Questions? What has fundamentally changed in our business? What do our clients now expect of us? Where do you feel we need to be different to stand out in our market?
  7. 7. “If you don’t like change, you will like irrelevancy even less!” - Tom Peters
  8. 8. “It’s not the strongest nor the fastest of the species that survive; but the ones most adaptable to change.” - Charles Darwin
  9. 9. The two sides of business etiquette today: In Person On-Line
  10. 10. Its 1885 again….. Why?? Business is getting human again
  11. 11. Please read this book ……again
  12. 12. “15% of one’s financial success is due to one’s technical knowledge and 85% is due to skill in human engineering – leadership and influencing people.” - Dale Carnegie
  13. 13. A few challenges for you…..no matter where you are in your career.
  14. 14. How do YOU walk into a room?
  15. 15. How do YOU show up on stage?
  16. 16. Definition of leadership and influence? It’s what people say about you when you are ‘not’ in the room.
  17. 17. "People may not remember exactly what you did, or what you said, but they will always remember how you made them feel." - Dr. Garthwaite
  18. 18. We are always working on our listening skills
  19. 19. Learn to read body language
  20. 20. Know how to deal with the next generations, Gen ‘Y’ and Gen ‘F’
  21. 21. Your presence is everything!
  22. 22. It’s now the first place people search for you..what will the find? Building your on-line presence….
  23. 23. Facebook is your mirror…
  24. 24. Twitter is your megaphone…
  25. 25. The future…
  26. 26. Linkedin Your on-line credibility…
  27. 27. In the future, the success of any business will depend on how it utilizes its data base and network….
  28. 28. Partner Dialogue What do you want to be known for? What steps can you take to raise your influence? 1. Within your team… 2. Within your community… 3. On-line…..
  29. 29. Here’s to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes…the ones who see things differently– they’re not fond of rules… You can quote them, disagree with them, glorify or vilify them, but the only thing you can’t do is ignore them because they change things…they push the human race forward, and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think they can change the world, are the ones who do. - Steve Jobs
  30. 30. A different perspective:
  31. 31. What impact are you going to have?
  32. 32. Thank You triggerstrategies.ca