E20C Workshop: E20 & OE

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E20C Workshop: E20 & OE

  1. 1. Überlegungen zur Systematisierung einer OE ActionPlanning & Taking Roadmap für das E20 Projekt E20 Community Praxis-Workshop 24.04.2012
  2. 2. Agenda  Ausgangssituation  Überblick zu OE Theorien  Handlungsimplikationen aus OE Theorieansätzen  E20 Maturity-Modell als Grundlage für OE Action Planning & Taking Roadmap  E20 / OE Action Planning & Taking Roadmap
  3. 3. Ausgangssituation  Kultureller Wandel als 1. 2.0 Projects need change Voraussetzung und Folge 2. 2.0 Projects foster change von E2.0 Projekten © Cordelia Krooß, BASF  Differenzierte Betrachtung auf E2.0 Adoption  In E2.0 Reifephase: Adoption Transformation Change beinhaltet mehr (Anwendung (Integration neuer neuer Techniken) Techniken ins System) als nur Adoption  E2.0 Projekt bedarf einer OE-Betrachtung
  4. 4. Meta-Überblick zu OE-Theorien Tapping into system‘s Collective action forms Systems survive: if externally wisdom is a must value => driver for „system to aware & internally adaptive create energy to change“ Influencer: Language, Social history, cultural specificity SystemsChange needs a holistic & Constructionism (anthropologic sources) Theorysystematic alignment for Theory Discourse & narrative =>restoring congruence Ludwig von Bertalannffy Mead driver for accepting realities Katz & Kahn Berger & Luckmann Change: a participating Search of equilibrium betw. & collaborative process Action Complexity chaos (creativity) & stability Research Theory (efficiency)Individual/group: activerole taking in observation Change cannot be driven Kurt Lewin (AR) Staceystage Tannenbaum (Group Dyn.) Wheatley but must be forstered & supported Change Model: Learning by Doing Watch out for level of Support for change processes: - unfreezing Focus on Group anxiety & power ↑ Connections - moving Behavior (Group differentials ↑ Diversity - refreezing Dynamics) Enterprises today: ↑ Information Flow Complex adaptive systems
  5. 5. Handlungsimplikationen ausOE-Theorien  Participatory process to define norms & culture Interdisciplinary Social for digital social mix of people Systems interactions Steering commitee Constructionism Theory  Narrative comms. Diagnostic events Theory (storytelling, for understanding storyboarding, of interdependencies design thinking) Involve to co-  Town hall meetings investigation Action Complexity  Transparency over E20 playground as project results low-barrier-of-entry Research Theory  Activity streaming & infrastructure people directory as Measure & important elements communicate effects  Mix of people for diagnostics  Insure feeback cycle
  6. 6. E20 Maturity-Modell als Grundlage Overall Maturity Stages (by Cordelia Krooß) Individual Adoption Cycle
  7. 7. E20 / OE Roadmap: Critical ChangeMoments, Processes & Stages Mass adoption Org 2.0 Positive Evaluation Revision of Piloting Change on Design Re-Assessment org level Revision Change on Re-Assessment Design group level Change on indiv. level Revision Momentum Re-Assessment Design of Business Projects Business Seeding Transformation
  8. 8. E20 / OE Roadmap:Change Measures α – Change difference in a measure before and after an intervention (better distribution of knowledge? Direct effect!) β – Change reassessment of the dimension in question (new challenge in performance because of better distribution of knowledge? Indirect effect!) γ – Change re-conceptionalization of the key domain (reframing of notion of knowledge as property of the group/org/enterprise)
  9. 9. E20 / OE Roadmap: Definition ofChange Stages as Project Objectives Piloting Stage Collaborative Business Case (Business Problem Solving) Business Integration Stage Professional Social Skillset (Individual Level) Professional Social Workstyle (Group Level) Collaborative Performance Org 2.0 Stage Lean/Kaizen Culture: Mental Model of Emergences & Orientation to Get Things Done! Fluid Organization: Define Org Design as Action Verb! Decentralized Leadership: Emergent from Knowledge & Expertise Management 2.0: Transparent Governance by OKR Model Customer Orientation: Customer & Market Driven Strategy
  10. 10. E20 / OE Roadmap: Critical DisruptionMoments & Needed Stakeholders Management Business HR & OE Sponsor Line Mgr. Key Exec Tech Savvy Internal (Senior) People Networker Leaders Disruption Disruption Disruption • Boundaries of • Project • HR & OE Collaboration Coordination & processes Management • Role definition of • Notion of individual middle mgmt. & corporate knowledge
  11. 11. E20 / OE Roadmap: Challenges forproject owner & participantProject Anxiety to Anxiety to Anxiety toParticipants Disorder Share Change Momentum Performance Change & Performance of Piloting Performance Scale FindingProject HR & OE right SponsorshipManager Support people Measure Measure Measure of α-change of β-change of γ-change
  12. 12. E20 / OE Roadmap: Working Paperfor Developing a Checklist Piloting Intro Profess. Bus. Int. Org 2.0Characteristics of Stage Key Objective Key Stakeholder (Participant & Supporter Level) Key Challenges Obstacles & Retardent Measurable Key ResultsOptimization of Stage Measuring Dimensions for Results Actions to Optimize & Foster Result Coaching/Comms./Role Definition/Assess.Change Planning for next Stage Needed Stakeholder for Change to next Stage Actions for Change Individual Level Group Level Enterprise Level Obstacles & Retardent

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