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Benefits of Home Healthcare for
 Ambulatory Surgery Patients




   India Home Health Care Pvt. Ltd.
          Frank Goller - CEO
Definition of Home Healthcare

Home Healthcare is defined as
    Healthcare service provided to a person with a medical need, who
           needs support at their own home by trained staff



Requirements for Home Healthcare service
 • Understanding the specific need of the patient due to their medical
   condition
 • Ability to evaluate any change in the condition of the patient
 • Documentation and reporting according to expected standards

  Only trained staff is able to provide this with quality


                                                                         2
Benefits of Home Healthcare

     Home Care Nurses function as Eyes and Ears of the Doctor at the bedside

               To The Doctor                                 To Their Patients

  • Ensure compliance with post-operative        • Reduces anxiety
    orders and minimize post-operative           • Offers continuum of care
    complications                                • Provides support and care that will help
  • Provides a supportive, caring, yet             the patient through the initial recovery
    professional face, thereby reducing            process
    demands on the surgeon’s precious time       • Reduces need for hospitalization and
  • Timely update by home care staff to            hence the cost
    nurse on recuperation process                • Decreases the amount of perceived
  • Minimizes need for “unnecessary” patient       immediate and residual pain
    visits to the clinic/hospital                • Proven that patients feel and sleep better
  • Increases patient satisfaction with their      after a home visit by a Registered Nurse
    overall surgical experience                    (US research)
Increases diversity of procedures that can be done, as monitoring and care at home is assured
                                                                                         3
Role of Home Care Nurse in Post-op Care


                                                      Wound Care


         Medication                         Diet
          Review                         Compliance


                           Checking
                            Vitals
          Assessing
        General Status                                             Mobilization
         & Report to                                                Review
           Doctor                                                                 Superior
                          Teaching and                                            Outcome
                         Reinforcement                                               for
                                                                                   Patient




                                                                                             4
How can quality of care be assured @ home?

                                                                   Qualified staff required to provide quality care
                                                                     • Registered Nurse – B.Sc/GNM
                                                                     • Medical/Surgical experience
                                                                     • Capable of working independently
                                                       Qualified     • Excellent documentation and communication skills
                                                        Staff

Working with the treating doctor
   in a partnership to minimize
                information gap                                         Standard         Defining standard protocols on post-
                                     Partnership
                                                                       Procedures        operative best practice and
                                                                                         communicating to the company/staff
                                                                                         working with the surgeon




                                                                Communi-
       Utilizing the latest technologies to   Technology
                                                                  cation
        support the care process and to
         ensure a safe recovery process
                                                             Structured communication between
                                                             nurse and surgeon enabled by
                                                             technology, processes and
                                                             documentation                                                5
Collaboration of Doctor and India Home Health Care




                       Patient
       Treatment                       Care

                       Care Plan

        Doctor                          IHHC
                    Feedback/Results
India Home Health Care Pvt. Ltd. (IHHC)

• IHHC was started end of 2009 in Chennai to provide quality care at the
  bedside of the patient
  – We are working with doctors and hospitals to provide home service to their
    patients
• Since May 2011 we have extended our operations into Bangalore and are
  currently evaluating additional cities to be opened within the next few
  months




• IHHC works with full-time employees who are constantly trained by us and
  our partners



                                                                                 7
Services Offered by IHHC

                              Visit   8h+ Care

           Registered Nurse
                              P         P
           Associate Nurse
                                        P
            Personal Care
                Taker                   P

           Physiotherapist    P
                                             8
Contact details

             India Home Health Care Pvt. Ltd.

           CHENNAI                                BANGALORE
  No. 2, 3rd Lane, McNichols Road      104, Ground Floor, 17th C Main, 5th Cross,
   Chetpet, Chennai – 600 031                   5th Block, Koramangala
                                                 Bangalore – 560 095

     Phone: 044 - 64 62 60 60                Phone: 96866 69538 / 39 / 40
     Email: Chennai@ihhc.in                   Email: Bangalore@ihhc.in



                                   Web
                        www.indiahomehealthcare.com

                                                                              9

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9 frank goller-benefits-of-home-healthcare_ncas_2011

  • 1. Benefits of Home Healthcare for Ambulatory Surgery Patients India Home Health Care Pvt. Ltd. Frank Goller - CEO
  • 2. Definition of Home Healthcare Home Healthcare is defined as Healthcare service provided to a person with a medical need, who needs support at their own home by trained staff Requirements for Home Healthcare service • Understanding the specific need of the patient due to their medical condition • Ability to evaluate any change in the condition of the patient • Documentation and reporting according to expected standards  Only trained staff is able to provide this with quality 2
  • 3. Benefits of Home Healthcare Home Care Nurses function as Eyes and Ears of the Doctor at the bedside To The Doctor To Their Patients • Ensure compliance with post-operative • Reduces anxiety orders and minimize post-operative • Offers continuum of care complications • Provides support and care that will help • Provides a supportive, caring, yet the patient through the initial recovery professional face, thereby reducing process demands on the surgeon’s precious time • Reduces need for hospitalization and • Timely update by home care staff to hence the cost nurse on recuperation process • Decreases the amount of perceived • Minimizes need for “unnecessary” patient immediate and residual pain visits to the clinic/hospital • Proven that patients feel and sleep better • Increases patient satisfaction with their after a home visit by a Registered Nurse overall surgical experience (US research) Increases diversity of procedures that can be done, as monitoring and care at home is assured 3
  • 4. Role of Home Care Nurse in Post-op Care Wound Care Medication Diet Review Compliance Checking Vitals Assessing General Status Mobilization & Report to Review Doctor Superior Teaching and Outcome Reinforcement for Patient 4
  • 5. How can quality of care be assured @ home? Qualified staff required to provide quality care • Registered Nurse – B.Sc/GNM • Medical/Surgical experience • Capable of working independently Qualified • Excellent documentation and communication skills Staff Working with the treating doctor in a partnership to minimize information gap Standard Defining standard protocols on post- Partnership Procedures operative best practice and communicating to the company/staff working with the surgeon Communi- Utilizing the latest technologies to Technology cation support the care process and to ensure a safe recovery process Structured communication between nurse and surgeon enabled by technology, processes and documentation 5
  • 6. Collaboration of Doctor and India Home Health Care Patient Treatment Care Care Plan Doctor IHHC Feedback/Results
  • 7. India Home Health Care Pvt. Ltd. (IHHC) • IHHC was started end of 2009 in Chennai to provide quality care at the bedside of the patient – We are working with doctors and hospitals to provide home service to their patients • Since May 2011 we have extended our operations into Bangalore and are currently evaluating additional cities to be opened within the next few months • IHHC works with full-time employees who are constantly trained by us and our partners 7
  • 8. Services Offered by IHHC Visit 8h+ Care Registered Nurse P P Associate Nurse P Personal Care Taker P Physiotherapist P 8
  • 9. Contact details India Home Health Care Pvt. Ltd. CHENNAI BANGALORE No. 2, 3rd Lane, McNichols Road 104, Ground Floor, 17th C Main, 5th Cross, Chetpet, Chennai – 600 031 5th Block, Koramangala Bangalore – 560 095 Phone: 044 - 64 62 60 60 Phone: 96866 69538 / 39 / 40 Email: Chennai@ihhc.in Email: Bangalore@ihhc.in Web www.indiahomehealthcare.com 9