Pushing Through the Fear

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Talk by Carl Barrow at the Northern Collaboration User Experience (UX) Learning Exchange held at the University of Huddersfield on 17 March 2017

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Pushing Through the Fear

  1. 1. pushing through the Fear @Carlbarrow from @hulluni_library Image curtacy of Pixabay
  2. 2. batman If you could be any super hero who would you be? Batman - Med PhotoBlog - https://www.flickr.com/photos/prodiffusion/8053330935/in/dateposted/ https://creativecommons.org/licenses/by-nc-sa/2.0
  3. 3. Great Enthusiasm! Briefing - d0ppler https://www.flickr.com/photos/d0ppler/2572684236/ https://creativecommons.org/licenses/by-nc/2.0/
  4. 4. Or was i? -Perhaps not Tea break - kadargoo https://www.flickr.com/photos/lego_stormtrooper/5592309097/in/photolist-7rLbuB-daoDCz-9wb3En-b6r5wX-9vAqfz-4h3TZW-WoMuA https://creativecommons.org/licenses/by-nc-sa/2.0/
  5. 5. My Commitment? Fear of failure? Time? [220/365] Nuclear Fear (Explored) - Pascal - https://www.flickr.com/photos/pasukaru76/5606183129/ https://creativecommons.org/publicdomain/zero/1.0/
  6. 6. My Commitment Fear of failure Time - really [220/365] Nuclear Fear (Explored) - Pascal - https://www.flickr.com/photos/pasukaru76/5606183129/ https://creativecommons.org/publicdomain/zero/1.0/
  7. 7. A Lifeline …of sorts Triage - Thunderchild7 - https://www.flickr.com/photos/thunderchild5/4489404902/ https://creativecommons.org/licenses/by-nc/2.0/
  8. 8. My Commitment Fear of failure Time - really [220/365] Nuclear Fear (Explored) - Pascal - https://www.flickr.com/photos/pasukaru76/5606183129/ https://creativecommons.org/publicdomain/zero/1.0/
  9. 9. Lightbulb moments & ‘What we do’ Walk Into The Light - https://www.flickr.com/photos/kaptainkobold/180170014/ https://creativecommons.org/licenses/by-nc-sa/2.0/ 442nd Regimental Combat Team - Italy, April 1945 - Andrew Becraft - https://www.flickr.com/photos/dunechaser/14691886764/ https://creativecommons.org/licenses/by-nc-sa/2.0/
  10. 10. Training/workshops @johnasteph12 Not done cognitive maps before-thanks @carlbarrow. Awareness of own preconceptions when developing library services Stormtroopers Training: Theory - Pedro Vezini - https://www.flickr.com/photos/pedrovezini/5450412111/ https://creativecommons.org/licenses/by-nc-sa/2.0/
  11. 11. Observations (AEIOU Framework)… No, Not Spying on people …honest! So you here that? (4 of 6) – Chris Isherwood - https://www.flickr.com/photos/isherwoodchris/7003798991 https://creativecommons.org/licenses/by-sa/2.0/
  12. 12. insights some big, some small all valuable Raiders of the Lost Ark - Alex Eylar - https://www.flickr.com/photos/hoyvinmayvin/5185968883/ https://creativecommons.org/licenses/by-nc-sa/2.0/
  13. 13. Our purpose built reading room is not currently suited to silent study
  14. 14. Our directional signage was inadequate we didn’t have any
  15. 15. Signage review, new signs in place late 2016 Positive impact
  16. 16. The café doesn’t work, the queues are too long and people would rather go across campus at busy times
  17. 17. INSTALLED GRAB AND G0 COFFEE AND SANDWICH CART
  18. 18. Students want to eat and drink throughout the building-Particularly on floor 7
  19. 19. The lifts in the building are small and slow - But people don’t use the stairs
  20. 20. Insights can lead you to unexpected outcomes Community outreach/engagement
  21. 21. Smart phones die quickly! People don’t bring chargers
  22. 22. Printers were in the wrong locations and there weren’t enough of them
  23. 23. People don’t look at digital signage - time to refocus
  24. 24. Like batman, you don’t need super powers to get great results. You need: Commitment faith (don’t be scared) Time and resource A plan (including time and resource) Batman - Med PhotoBlog - https://www.flickr.com/photos/prodiffusion/8053330935/in/dateposted/ https://creativecommons.org/licenses/by-nc-sa/2.0
  25. 25. Like Lego, Small bricks/insights/changes add up To big results and great Experiences Escaping the Death Star - Paulo Valdivieso - https://www.flickr.com/photos/p_valdivieso/9006007735/ https://creativecommons.org/licenses/by-sa/2.0/
  26. 26. images Used in this presentation Batman - Med PhotoBlog - https://www.flickr.com/photos/prodiffusion/8053330935/in/dateposted/ https://creativecommons.org/licenses/by-nc-sa/2.0/ Briefing - d0ppler https://www.flickr.com/photos/d0ppler/2572684236/ https://creativecommons.org/licenses/by-nc/2.0/ [220/365] Nuclear Fear (Explored) - Pascal - https://www.flickr.com/photos/pasukaru76/5606183129/ https://creativecommons.org/publicdomain/zero/1.0/ Triage - Thunderchild7 - https://www.flickr.com/photos/thunderchild5/4489404902/ https://creativecommons.org/licenses/by-nc/2.0/ Walk Into The Light - https://www.flickr.com/photos/kaptainkobold/180170014/ https://creativecommons.org/licenses/by-nc-sa/2.0/ 442nd Regimental Combat Team - Italy, April 1945 - Andrew Becraft - https://www.flickr.com/photos/dunechaser/14691886764/ https://creativecommons.org/licenses/by-nc-sa/2.0/ Stormtroopers Training: Theory - Pedro Vezini - https://www.flickr.com/photos/pedrovezini/5450412111/ https://creativecommons.org/licenses/by-nc-sa/2.0/ Raiders of the Lost Ark - Alex Eylar - https://www.flickr.com/photos/hoyvinmayvin/5185968883/ https://creativecommons.org/licenses/by-nc-sa/2.0/ Escaping the Death Star - Paulo Valdivieso - https://www.flickr.com/photos/p_valdivieso/9006007735/ https://creativecommons.org/licenses/by-sa/2.0/ Tea break - kadargoo - https://www.flickr.com/photos/lego_stormtrooper/5592309097/in/photolist-7rLbuB-daoDCz-9wb3En-b6r5wX-9vAqfz-4h3TZW-WoMuA https://creativecommons.org/licenses/by-nc-sa/2.0/ So you here that? (4 of 6) – Chris Isherwood - https://www.flickr.com/photos/isherwoodchris/7003798991 https://creativecommons.org/licenses/by-sa/2.0/

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