Message formats

1,528 views

Published on

Message Format for Business Writing

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,528
On SlideShare
0
From Embeds
0
Number of Embeds
229
Actions
Shares
0
Downloads
48
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Message formats

  1. 1. Message Formats Communications in Business Williams, Krizan, Logan, & Merrier© 2010 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch 6 - 1
  2. 2. Message FormatsFormatting lettersFormatting memos
  3. 3. A. LettersUsed for external communicationUsedfor formal internal messages to employees
  4. 4. Standard Parts of a Letter Heading Insideaddress Salutation Body Complimentary close Signature block Reference initials
  5. 5. Standard Parts of a Letter
  6. 6. HeadingLetterhead or keyed return addressDate  Spell out the month
  7. 7. Inside Address Receiver’s name and professional title Department name Company name Street address City, State, and ZIP code
  8. 8. Salutation Begins one blank line below the inside address Dear ________: Should match the first line of the inside address
  9. 9. BodyBegins one blank line below the salutationNo blank lines within paragraphs and one blank line between paragraphs
  10. 10. Complimentary Close Examples:  Sincerely,  Sincerely yours,  Respectfully, Placed one blank line below the last line of the body
  11. 11. Signature BlockWriter’s signed nameWriter’s keyed nameWriter’s title
  12. 12. Reference InitialsShow who keyed the letterMay also show who wrote the letter if different than the person who signed it
  13. 13. Supplementary Parts of a Letter Attention line Subject line Company name in signature block Enclosure or attachment notation Copy notation Postscript
  14. 14. Punctuation Styles Mixed punctuation  colon after the salutation  comma after the complimentary close Open punctuation  no punctuation after the salutation  no punctuation after the complimentary close
  15. 15. Letter Formats Full Block Modified Block Simplified
  16. 16. Personal Business LettersWrittenby an individual conducting business of a personal natureContain the same elements as a business letter
  17. 17. International Business CorrespondenceEach country and culture may have a unique business letter format.
  18. 18. Envelopes
  19. 19. Memos and E-Mail Memos and E-mail  Internal business communication  Less formal and shorter than letters E-mail  When used for external communication should be informal, not casual
  20. 20. Memo FormatToFromDateSubject
  21. 21. Memo Format
  22. 22. Stationery Size Weight Color Quality Envelope Paper

×