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Share & share alike

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Share & share alike

  1. 1. Share & Share Alike:How Texas Libraries (Big & Small) CanMake Resource Sharing More Effective Nora Dethloff, University of Houston Ryan Litsey, Texas Tech University
  2. 2. • ILL as “small” task; one person• 10 – 15 requests per week• Knew patrons REALLY well• Knew requests by patron name• Knew where every request was• Speed was not a major focus
  3. 3. • 4.5 FTE, 10 student assistants• ≈ 1200 requests per week• Refer to requests by numbers (TN or ILL)• When all goes right, I don’t see the request at all
  4. 4. • 7.5 FTE, 14 student assistants• ≈ 1400 requests per week• Refer to requests by numbers (TN or ILL)• When all goes right, I don’t see the request at all
  5. 5. It’sall about the TAT (Turn Around Time)Image: flickr.com/photos/jesssseeee/4829566733/
  6. 6. There are a lot of us… Image: flickr.com/photos/dsuniaga/4980023445/We’re very process-orientedWe streamline / automate whatever we canWe think everyone is like us – Sorry!Use the systems to your advantage: - Unit email is better than a personal email (phone too!) - Online request form is better than an ALA request - Check the OCLC Policies Directory or our Lending web pages
  7. 7. I speak ILLish Moby OCLC Dick? 1187121 !• OCLC Accession #s • ILL Numbers• Transaction Numbers • OCLC Symbols (TXH) (TN)
  8. 8. Getting to know you... • Up-to-date policies directory • Complete constant data • Email • Web pages
  9. 9. And now… The Technical Part
  10. 10. Technology can help us
  11. 11. There are several technologies that can help large and small libraries work together • Odyssey standalone • OCLC article Exchange • Worldcat.org • ILLiad – Lending WebPages
  12. 12. Odyssey standalone• Odyssey standalone is a free version of the document delivery software used by ILLiad libraries• This helps you both send and receive ILL requests in a format familiar to academic libraries• More info can be found here: – http://www.atlas-sys.com/odyssey/ – http://workflowtoolkit.wordpress.com/odyssey- standalone/
  13. 13. • OCLC article exchange is a web based file drop service that comes with your subscription to OCLC• Using article exchange can allow you to easily deliver files to a central server• It will also generate an email that can be sent to the lending library with secure log in information• More info can be found here: – http://www.oclc.org/resourcesharing/features/article exchange/default.htm
  14. 14. • Larger libraries are looking for easily identifiable information to process requests in bulk• Worldcat.org can provide some of those key details• The first is the OCLC number
  15. 15. • Most large academic Lending WebPages libraries use ILLiad• The use of ILLiad means you do not have to fill out an ARL form• These schools have specific request pages for outside requests, they are called the lending WebPages• You can access these pages by contacting the lending library
  16. 16. Technologies that are difficult for large libraries to handle• Faxed requests• ALA forms• Ariel requests
  17. 17. What’s your story? ndethloff@uh.edu ryan.litsey@ttu.edu
  18. 18. Thank you!

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