This document outlines 18 training modules on various professional development topics ranging from stress management to leadership to communication. The modules vary in duration from 1 to 6 hours and are intended for audiences of 12 or more from various professional levels. The modules can be presented individually or paired together and cover subjects like controlling emotions, giving feedback, public speaking, resolving conflicts, and team building.

1. MODULE 1
EDSO -
HAPPY CHEMICALS IN YOUR BODY
Duration:
Understand on how your happy chemicals in your body
affecting you every day and how you can control them. This
eye opening sharing will be a life changer!
90 min
Nature: Public speech, included in training
Min/Max: 12 pax and above
Level: Public, Rank & File, Mid/ Top Management

2. MODULE 2
HOW CAN HR DEP. SUPPORT CEO/ GM IN
A COMPANY IN 21st CENTURY?
Duration:
A mutual understanding on how HR department can help to
support top managements in any companies. 8 valuable
points to be shared with HR professionals.
Think out of the box!
60 min
Nature: Public speech, can be paired with other modules
Min/Max: 12 pax and above
Level: Mid/ Top Management, HR specific

3. MODULE 3
STRESS MANAGEMENT
Duration:
We can not avoid it, but we can manage it. What is stress?
How to manage it? You will walk away with clear points on
how to handle stress in your private and business life.
2 hours
Nature: Public speech, can be paired with other modules
Min/Max: 12 pax and above
Level: Team with issues, Low, Mid/ Top Management

4. MODULE 4
ANGER MANAGEMENT
Duration:
Why do we get angry, how to control your anger? How to
manage angry people? You will have at the end of the
sharing several valuable points which helps you to control
your own “Hot Buttons”.
4 hours
Nature: Can be paired with other modules
Min/Max: 12 pax and above
Level: Teams with issues, Low, Mid/ Top Management

5. MODULE 5
CONSTRUCTIVE FEEDBACK
Duration:
Feedback is so important and mostly it is given the wrong
way and therefore not effective. Simple rules will open your
potential to give feedback in a motivational way. The given
solutions can be used private and corporate life.
3.5 hours
Nature: Can be paired with other modules
Min/Max: 12 pax and above
Level: Teams with issues, Low, Mid/ Top Management

6. MODULE 6
PUBLIC SPEECH
Duration:
Are you feeling nervous or afraid in front of a big group of
people? How to prepare a PPT presentation? Here you
learn all the tips and tricks on how to give a public speech
and gain confidence to give trainings in your company.
3.5 hours
Nature: Public speech, can be paired with other modules
Min/Max: 12 pax and above
Level: Public, Low, Mid/ Top Management

7. MODULE 7
BODY LANGUAGE
Duration:
It is like a magic trick, once you know how to read body
language, it will open up a new understanding of the most
important part of communication- the non verbal
communication
3.5 hours
Nature: Public speech, can be paired with other modules
Min/Max: 12 pax and above
Level: Public, Mid/ Top Management, HR specific

8. MODULE 8
SMALL TALK
Duration:
Gain self confidence when you attend network events, be
confident and learn on what you can talk and what subjects
you should avoid if you meet in business or private on a
date.
The ultimate dating tips for you!
1.5 hours
Nature: Public speech, can be paired with other modules
Min/Max: 12 pax and above
Level: Public, Low Mid/ Top Management

9. MODULE 9
HOW TO BECOME A GREAT LEADER
Duration:
Leader? Boss? Manager? Who do you want to be?
This course will share all the necessary basic values for
your future leadership
6 hours
Nature: Public speech possible, can pair with other modules
Min/Max: 12 pax and above
Level: Public, TL, AM, Mid Management

10. MODULE 10
RESOLVING CONFLICTS
Duration:
Ever wondered on how you can be a good mentor and how
you can solve conflicts between you and someone, or two
other parties in a respectful way? Learn how to do!
4 hours
Nature: Public speech, can be paired with other modules
Min/Max: 12 pax and above
Level: Public, Low, Mid/ Top Management

11. MODULE 11
SERVICE RECOVERY (for
hospitality industry or related)
Duration:
More than ever guests are complaining, demand higher
service and maybe even abuse your service to gain profit.
Nerveless, it is crucial that you know how to handle
complains and how you can provide a professional
recovery.
4 hours
Nature: Public speech, including in training
Min/Max: 12 pax and above
Level: Public, Rank & File, Low/ Mid/ Top Management

12. MODULE 12
TEAM COMMUNICATION
Duration:
Everyone speaks about good communication, but we
actually never learn what is behind a good communication.
Why do we communicate? How can you effectively
communicate within your teams and on meetings to get
teams aligned?
6 hours
Nature: Can be paired with other modules
Min/Max: 12 pax and above
Level: Teams with issues, Low/ Mid/ Top Management

13. MODULE 13
TRAIN THE TRAINER
Duration:
It is easy to blame your team not following your orders.. But
did you actually give clear instructions? Are you an
interesting trainer for your teams? Learn some modern
training technics to engage your teams in 21st century.
4 hours
Nature: Can be paired with other modules
Min/Max: 12 pax and above
Level: TL, AM, Mid Management

14. MODULE 14
UPSELLING TECHNICS
Duration:
Make more revenue! That what you hear from your
superior. But do they tell you how to do so? Here are some
great technics for hospitality industry on how to upsell
smart!
4 hours
Nature: Can be paired with other modules
Min/Max: 12 pax and above
Level: TL, AM, Mid Management

15. MODULE 15
GROOMING
Duration:
Grooming training, a basic standard guidelines for
hospitality industry. But it is not only about how you look, it
is also how you feel. In this training we talk about outside,
but also inside – soul grooming. Get to know who you are!
4 hours
Nature: Public speech, including in training
Min/Max: 12 pax and above
Level: Public, TL, AM, Mid Management

16. MODULE 16
NEW OR RE-BRANDING
CREATE VISION, MISSION
CUSTOMER BLUE PRINT
Duration:
We are supporting your company for rebranding. What is
the purpose of your company? Do you have developed your
Mission and Vision? Let us help you develop it together
with your owners, shareholders, top management
Workshop layout individual as per job assignment
Nature: Consultancy
Min/Max: 12 pax and above
Level: Top Management, Management

17. MODULE 17
KNOWLEDGE IS POWER?
REALLY?
Duration:
What is knowledge? Why is it important?
Is knowledge really power?
1 hours
Nature: Public speech
Min/Max: unlimited
Level: Public, TL, AM, Mid Management

18. MODULE 18
THE GOLDEN CIRCLE
Duration:
The secret of WHY
Why do we do what we do and why should anyone care?
Why do some companies succeed and other companies
with the exact same product fail miserably?
1 hours
Nature: Public speech
Min/Max: unlimited
Level: Public, TL, AM, Mid Management