Introduction To E Bay

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A basic introduction to eBay for the public.

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  • GMV- (total volume of sales by an individual seller over a recent period)
  • Introduction To E Bay

    1. 1. Nicole McGee<br />Virginia Beach Public Library<br />nmcgee@vbgov.com<br />385-4614<br />The World’s Largest Yard Sale<br />
    2. 2. Overview<br />Started in 1995 with a single inventor.<br />1996: 41,000 registered users worldwide. Hosting 250,000 auctions for the year.<br />1997: Hosting 200,000 auctions per month. 341,000 registered users worldwide.<br />1998: 2.1 Million registered users worldwide.<br />2006-2008: mobile applications <br />2009: 90.1 million active users worldwide and $57.1 billion total sales by individuals<br />
    3. 3. Searching<br />No registration required to browse/search.<br />Type in a keyword or two into the search box to start browsing items.<br />Check spelling.<br />Browse categories if uncertain what keywords to use.<br />
    4. 4. Results<br />Sorted by “best match.”<br />Change sorting criteria using popup menu. <br />Time, price, distance, etc.<br />Each listing includes time left in auction, current price, number of bids, etc.<br />Refine search by using Advanced Search or the left-hand navigation column.<br />Limit by distance, price range, etc.<br />
    5. 5. Item Description<br />Review seller info if considering bidding!<br />Rating, feedback, # of completed transactions, location, accepted payment types, etc.<br />Current bid price.<br />Time left in auction.<br />Description, shipping, returns info.<br />Use “watch this item” if not ready tobid (10 free, or requires registration).<br />
    6. 6. Interested? Getting Started<br />Register – required to buy/sell<br />User Agreement & Privacy Policy<br />“My eBay”<br />Watch items you want to track.<br />See which auctions you won/lost.<br />Check on your active bids- winning or losing? Might want to bid again, etc.<br />Selling totals, buying totals.<br />Search all completed auctions.<br />
    7. 7. Buying<br />Read the description carefully. <br />Details??<br />What’s included or NOT included?<br />Pictures??<br />Compare prices- completed (registration required) or active auctions.<br />Ask seller questions BEFORE you bid!<br />Make sure you know accepted payment methods, shipping $, and return policy.<br />
    8. 8. Buying<br />Enter maximum bid (the most you’re willing to spend on the item).<br />Disputes- try to resolve with sellerbefore involving eBay.<br />eBay buyer protection program.<br />Retracting/cancelling a bid.<br />
    9. 9. Payment Options<br />PayPal- online payment system<br />Bank account<br />Consider using a separate bank account JUST for eBay if using it often.<br />Can specify credit or debit.<br />Credit card<br />Select primary method, secondary backup <br />Beware “spammers” – PayPal willNEVER email asking for personal info!<br />
    10. 10. Payment Options<br />Some sellers accept other forms of payment:<br />Checks<br />Money orders<br />If payment sent via U.S. Postal Service, items are not usually shipped until payment is received.<br />
    11. 11. Selling<br />Create a seller’s account (free):<br />Verify identity (credit, bank, or ID Verify service)<br />Accepted payment methods from buyers<br />Fee payment method (fees vary to sell on eBay)<br />Refer to checklist for tips.<br />Description: be specific, include pictures.<br />
    12. 12. Selling<br />Compare prices when determining starting price – search completed auctions (registration required) and active auctions for similar items.<br />Lower starting prices = more bids.<br />
    13. 13. Tips and Tricks<br />Read descriptions carefully.<br />Types of bidding<br />Up front- maximum bid entered once.<br />“Sniping” – bid low, then wait until the last minute to bid high and win the auction.<br />Bidding wars and shipping charges may make it more expensive than buying locally.<br />
    14. 14. Now Let’s Play!<br />
    15. 15. Thank you!<br />Questions?<br />nmcgee@vbgov.com<br />385-4614<br />

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