Modern performance reviews

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This presentation is part of a blog post about how we're building a review process from the ground up.

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Modern performance reviews

  1. 1. How modern brands approachperformance reviews5/7/12 2640 Lyndale Ave S. Minneapolis Minnesota 55408
  2. 2. Companies that have created a process ideal fortheir culture.
  3. 3. NetflixOnline movie rental service.
  4. 4. Netflix Evaluation Process “Freedom and responsibility” GOODBYE Managers ask: Employees ask: Employees who Would I fight to keep If I left, how hard aren’t valuable this person here? would you work to enough to keep change my mind? are fired.Source:http://www.slideshare.net/reed2001/culture-1798664
  5. 5. ZapposOnline fashion retailer thatemphasizes customerservice.
  6. 6. Zappos Evaluation Process “Sticking with family core values” Everyone observes Performance reviews Poor performance how you act on the are quantitatively means you can take family core values (scale) based a class to improveSource:  http://hr.toolbox.com/blogs/strategic-­‐employee-­‐recognition/zappos-­‐gets-­‐it-­‐right-­‐again-­‐how-­‐a-­‐performance-­‐appraisal-­‐process-­‐should-­‐work-­‐46237http://www.workforce.com/article/20110505/NEWS02/305059995
  7. 7. YammerA free private socialnetwork for largecompanies.
  8. 8. Yammer Evaluation Process “Centralized direction, decentralized execution” M.O.R.P.H Process centers CEO does his Sr. management Everyone else does around the M.O.R.P.H report does their M.O.R.P.H their M.O.R.P.H M.O.R.P.H report report based on report based on the CEO’s their manager’sSource: http://www.nytimes.com/2011/07/17/business/david-sacks-of-yammer-on-fostering-dissent-corner-office.html?_r=3&pagewanted=all
  9. 9. AtlassianA company that builds toolsto help people developsoftware - collaboration,project tracking, and qualitycontrol.
  10. 10. Atlassian Evaluation Process “Continuos feedback and coaching” Catch up sessions Monthly coaching Daily tracking of to discuss projects sessions to focus on progress and and give feedback professional development with on work development softwareSource: http://managementexchange.com/story/atlassians-big-experiment-performance-reviewshttp://managementexchange.com/sites/default/files/An%20Employee%20Perspective%20of%20the%20new%20process.pdf
  11. 11. Victor andSpoilsAd agency built oncrowdsourcing principles.
  12. 12. Victor and Spoils Evaluation Process “Performance based rankings” All freelancers Within each ranking Freelancers can earn are ranked according is a score (1-100) specialty stripes unique to performance expertise or skills experience
  13. 13. CollegeFootballAuditioning for the NFLwhile getting a littleeducation on the side.
  14. 14. College Football Evaluation Process “Rewarding contributions”
  15. 15. A range of approaches depending on company culture Yammer Victor & Spoils Atlassian “Centralized direction, “Performance “Continuos feedback decentralized execution” based rankings” and coaching” Low High Touch Touch Netflix College Football Zappos “Freedom & “Rewarding “Sticking with Responsibility” contributions” Family Core Values”

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