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Bring excellence to supporting key customers

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Bring excellence to supporting key customers

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Bring excellence to supporting key customers

  1. 1. : Bring excellence to supporting key customers By Navin Kukadia 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 1
  2. 2. Introduction Navin in a nutshell MA in Management HNC in Engineering Technical Publications IRCA Lead Auditor Diploma in Eng. Technology UKAS Accreditation +300 Companies Worldwide (1986 - 1996) Seminars & Conferences QHSE, Improvements and Risk (1992- 2013) (2006 -2012) 10/23/2013 Navin Kukadia 2
  3. 3. BRAND VALUED SKILLS & KNOWLEDE RELIABILITY CONFIDENCE INNOVATION & CREATIVITY (tangibles) 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 3
  4. 4. Business Solutions FEEL FACTOR WORD OF MOUTH SHARING THE ‘WOW’ FACTOR (non-tangibles) 10/23/2013 Navin Kukadia Navin Kukadia - Bring excellence to supporting key customers 4
  5. 5. SUMMARY Excellences matters to your customers which adds business continuity and sustainability in a competitive environment. Remember the tangibles and non-tangibles 10/23/2013 Navin Kukadia - Bring excellence to supporting key customers 5
  6. 6. Thank You…time for Q&A Thank You Q&A "Bringing excellence to support your key customers is your own fault and it's your choice to make them loyal" 10/23/2013 Navin Kukadia 6

Bring excellence to supporting key customers

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