Tqm&Kaizen

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Short 5 minute presentation on TQM and Kaizen

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  • 1999- at one US plant 7000 emplyees gave 75K suggs of which 99% were implemented
  • Tqm&Kaizen

    1. 1. By:
    2. 2. What does TQM mean? <ul><li>Total - Made up of the whole </li></ul><ul><li>Quality - degree of excellence a product or service provides </li></ul><ul><li>Management - Act, art or manner of planning, controlling, directing,…. </li></ul><ul><li>Therefore, TQM is the art of managing the whole to achieve excellence . </li></ul>
    3. 3. What is TQM? Constant drive for continuous improvement and learning. Concern for employee involvement and development Management by Fact Result Focus Passion to deliver customer value / excellence Organisation responsi ability Actions not just words (implementation) Process Management Partnership perspective (internal / external)
    4. 5. Methodology of Kaizen <ul><li>Finding out the pain areas </li></ul><ul><li>Analyses the pain </li></ul><ul><li>Large scale preplanning and extensive project scheduling are replaced by smaller experiments </li></ul><ul><li>3M’S- Mura, Muri & Muda </li></ul><ul><li>5M’s Checklist- Man, Machine, Material, Method, Measurements. </li></ul>
    5. 6. What are the 3M’S ? <ul><li>Muda- Any wasteful activity or any obstruction to the smooth flow of an activity. </li></ul><ul><ul><ul><li>Activity = Work + Muda </li></ul></ul></ul><ul><ul><ul><li>Expenditure = Cost + waste </li></ul></ul></ul><ul><li>Mura- Inconsistencies in the system </li></ul><ul><li>Muri - Physical Strain </li></ul><ul><ul><ul><li>Pushed to work </li></ul></ul></ul><ul><ul><ul><li>Overburdened </li></ul></ul></ul><ul><li>Kaizen means removing Mura, Muda , Muri </li></ul>
    6. 7. Key elements of Kaizen <ul><li>Team work </li></ul><ul><li>Personal discipline </li></ul><ul><li>Improved morale </li></ul><ul><li>Quality circles </li></ul><ul><li>Suggestions for improvement </li></ul><ul><li>Toyota is one of the leaders in implementing Kaizen </li></ul>

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