IVR Base Routing - Fixed Cellular Terminal.pdf

IVR feature allows customer or employees to connect with a PC through voice or touch-tone dialing. Aegis XN520TURBO IVR with call routing easily connect with your automated telephony system and make your interactions smooth with your callers without having to use a human operator. Through a series of menus and options, customers can get signal form IVR that will lead menus and options to the right department.