DAN SPOCK
                 KATHLEEN McLEAN

design                NINA SIMON
                   KRIS MORRISSEY
           ...
thank you,
sara roberts.
participation = interactivity

participation = immersion
participation = interactivity

participation = immersion

participation = visitor-agnostic
participation = responsive

participation = shared work

participation = radical trust
this is a session about
    how, not why.
and of course,
we invite you to
   participate.
DAN SPOCK
                 KATHLEEN McLEAN

design                NINA SIMON
                   KRIS MORRISSEY
           ...
DAN SPOCK
           KATHLEEN McLEAN

design          NINA SIMON
             KRIS MORRISSEY
                MARK ALLEN

 ...
!"#$"%&'#&'&()'*$&+,&-,
!"#$"%&'#&'&+./0-&+,&1,
!"#$"%&'#&'&+./0-&+,&1,
!"#$"%&'#&'&()'*$&+,&2$&.$'31
!"#$"%&'#&'&()'*$&+,&2$&.$'31
!"#$"%&'#&'&()'*$&+,&2$&.$'31
!"#$"%&'#&'&()'*$&+,&2$&.$'31
!"#$"%&'#&4'*/)/+'+,3
!"#$"%&'#&4'*/)/+'+,3
!"#$"%&'#&4'*/)/+'+,3
5.$&/##"$#&'3$6
DAN SPOCK
           KATHLEEN McLEAN

design          NINA SIMON
             KRIS MORRISSEY
                MARK ALLEN

 ...
1
2.
pump up the volume
on visitor and community engagement
vote
create
contribute
add data
create
co-design
respond
contribute
create and design
respond
communicate
guess
participate
contribute
add data
vote
engage in dialogue
DAN SPOCK
           KATHLEEN McLEAN

design          NINA SIMON
             KRIS MORRISSEY
                MARK ALLEN

 ...
THREE SURPRISING THINGS
   I’VE LEARNED ABOUT
DESIGN FOR PARTICIPATION
LESSON 1:
MORE SCAFFOLDING! MORE CONSTRAINTS!
Denver Art Museum
Denver Art Museum

     90,000 visitors, 37,000 posters made
average time spent making a poster: 25 minutes
GoMA
Find someone about your height to help you with this exhibit




                                                         ...
Find someone aboutyour gender to help you with this exhibit
   Ask a stranger of your height do this activity with you



...
LESSON 2:
PEOPLE CONTRIBUTE DIFFERENT THINGS WHEN
GIVEN DIFFERENT PROMPTS & INPUT MECHANISMS.
“The percentage of ‘unrelated’ responses
decreased from 58% (white cards) to 40% (blue
cards), and ‘specific’ responses ne...
LESSON 3:
RESPONSIVENESS IS MORE IMPORTANT THAN
ANYTHING ELSE.
HOW CAN VISITORS MAKE
 THIS PROJECT BETTER?
“At first, I wasn't sure whether or not my
responses were useful to anybody. It took a
long time for any feedback to filte...
HOW CAN VISITORS MAKE
 THIS PROJECT BETTER?
DAN SPOCK
           KATHLEEN McLEAN

design          NINA SIMON
             KRIS MORRISSEY
                MARK ALLEN

 ...
Kris Morrissey
Areas For
 Research
Content
Facilitation
Institutional
    Change
learning
sciences
DAN SPOCK
           KATHLEEN McLEAN

design          NINA SIMON
             KRIS MORRISSEY
                MARK ALLEN

 ...
Welcome to Machine
     Project
Kristen StJohn
Thank You!
DAN SPOCK
                 KATHLEEN McLEAN

design                NINA SIMON
                   KRIS MORRISSEY
           ...
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Design for Participation

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A presentation on participatory design techniques for museum practitioners, given by Nina Simon, Kathleen McLean, Dan Spock, Kris Morrissey, and Mark Allen at the 2010 AAM annual meeting in Los Angeles.

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Design for Participation

  1. 1. DAN SPOCK KATHLEEN McLEAN design NINA SIMON KRIS MORRISSEY MARK ALLEN for SLIDES: http://bit.ly/aamdesign
  2. 2. thank you, sara roberts.
  3. 3. participation = interactivity participation = immersion
  4. 4. participation = interactivity participation = immersion participation = visitor-agnostic
  5. 5. participation = responsive participation = shared work participation = radical trust
  6. 6. this is a session about how, not why.
  7. 7. and of course, we invite you to participate.
  8. 8. DAN SPOCK KATHLEEN McLEAN design NINA SIMON KRIS MORRISSEY MARK ALLEN for SLIDES: http://bit.ly/aamdesign
  9. 9. DAN SPOCK KATHLEEN McLEAN design NINA SIMON KRIS MORRISSEY MARK ALLEN for
  10. 10. !"#$"%&'#&'&()'*$&+,&-,
  11. 11. !"#$"%&'#&'&+./0-&+,&1,
  12. 12. !"#$"%&'#&'&+./0-&+,&1,
  13. 13. !"#$"%&'#&'&()'*$&+,&2$&.$'31
  14. 14. !"#$"%&'#&'&()'*$&+,&2$&.$'31
  15. 15. !"#$"%&'#&'&()'*$&+,&2$&.$'31
  16. 16. !"#$"%&'#&'&()'*$&+,&2$&.$'31
  17. 17. !"#$"%&'#&4'*/)/+'+,3
  18. 18. !"#$"%&'#&4'*/)/+'+,3
  19. 19. !"#$"%&'#&4'*/)/+'+,3
  20. 20. 5.$&/##"$#&'3$6
  21. 21. DAN SPOCK KATHLEEN McLEAN design NINA SIMON KRIS MORRISSEY MARK ALLEN for
  22. 22. 1
  23. 23. 2.
  24. 24. pump up the volume on visitor and community engagement
  25. 25. vote
  26. 26. create
  27. 27. contribute
  28. 28. add data
  29. 29. create
  30. 30. co-design
  31. 31. respond
  32. 32. contribute
  33. 33. create and design
  34. 34. respond
  35. 35. communicate
  36. 36. guess
  37. 37. participate
  38. 38. contribute
  39. 39. add data
  40. 40. vote
  41. 41. engage in dialogue
  42. 42. DAN SPOCK KATHLEEN McLEAN design NINA SIMON KRIS MORRISSEY MARK ALLEN for
  43. 43. THREE SURPRISING THINGS I’VE LEARNED ABOUT DESIGN FOR PARTICIPATION
  44. 44. LESSON 1: MORE SCAFFOLDING! MORE CONSTRAINTS!
  45. 45. Denver Art Museum
  46. 46. Denver Art Museum 90,000 visitors, 37,000 posters made average time spent making a poster: 25 minutes
  47. 47. GoMA
  48. 48. Find someone about your height to help you with this exhibit GoMA
  49. 49. Find someone aboutyour gender to help you with this exhibit Ask a stranger of your height do this activity with you GoMA
  50. 50. LESSON 2: PEOPLE CONTRIBUTE DIFFERENT THINGS WHEN GIVEN DIFFERENT PROMPTS & INPUT MECHANISMS.
  51. 51. “The percentage of ‘unrelated’ responses decreased from 58% (white cards) to 40% (blue cards), and ‘specific’ responses nearly doubled, from 28% (white) to 50% (blue).” http://www.participatorymuseum.org/ref3-16/
  52. 52. LESSON 3: RESPONSIVENESS IS MORE IMPORTANT THAN ANYTHING ELSE.
  53. 53. HOW CAN VISITORS MAKE THIS PROJECT BETTER?
  54. 54. “At first, I wasn't sure whether or not my responses were useful to anybody. It took a long time for any feedback to filter through. When it did come I really appreciated Nina's thanks and encouragement. That's what kept me coming back to the site.” http://museumtwo.blogspot.com/2010/03/participatory-museum-process-part-2.html
  55. 55. HOW CAN VISITORS MAKE THIS PROJECT BETTER?
  56. 56. DAN SPOCK KATHLEEN McLEAN design NINA SIMON KRIS MORRISSEY MARK ALLEN for
  57. 57. Kris Morrissey
  58. 58. Areas For Research
  59. 59. Content
  60. 60. Facilitation
  61. 61. Institutional Change
  62. 62. learning sciences
  63. 63. DAN SPOCK KATHLEEN McLEAN design NINA SIMON KRIS MORRISSEY MARK ALLEN for
  64. 64. Welcome to Machine Project
  65. 65. Kristen StJohn
  66. 66. Thank You!
  67. 67. DAN SPOCK KATHLEEN McLEAN design NINA SIMON KRIS MORRISSEY MARK ALLEN YOU for SLIDES: http://bit.ly/aamdesign

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