A presentation on participatory design techniques for museum practitioners, given by Nina Simon, Kathleen McLean, Dan Spock, Kris Morrissey, and Mark Allen at the 2010 AAM annual meeting in Los Angeles.
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PEOPLE CONTRIBUTE DIFFERENT THINGS WHEN
GIVEN DIFFERENT PROMPTS & INPUT MECHANISMS.
“The percentage of ‘unrelated’ responses
decreased from 58% (white cards) to 40% (blue
cards), and ‘specific’ responses nearly doubled,
from 28% (white) to 50% (blue).”
RESPONSIVENESS IS MORE IMPORTANT THAN
“At first, I wasn't sure whether or not my
responses were useful to anybody. It took a
long time for any feedback to filter through.
When it did come I really appreciated Nina's
thanks and encouragement. That's what kept
me coming back to the site.”