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Dear Participants of the Global Forum,
On behalf of the Weatherhead School of Management, the United Nations
Global Compact, and the Academy of Management (Organization Development
and Change Division) we are pleased to welcome you to the Second Global
Forum for Business as an Agent of World Benefit: Manage by Designing in an
Era of Massive Innovation.

The Forum will focus on humanity’s ability to create positive change in the world
through the power and promise of design. By bringing together the fields of
design, management, and sustainable value creation, the Forum aims to advance
the premise that ours is not only an era of massive change but one of massive
design opportunity. We hope to fashion a new magnitude of creative capacity in
a time that is calling out for unprecedented innovation and positive change.

The Global Forum is not a traditional conference, but rather a call for decisive
action. Over 400 leaders from 50 countries—joined virtually by thousands of
individuals and hundreds of organizations—are convening around a strategic
sustainability paradigm for the mutual benefit of business and society, one that
highlights why the creation of sustainable value is the business opportunity of the
21st Century. The Global Forum therefore combines state-of-the-art presentations
by world leaders with intense small-group dialogues designed to create specific
action.

Due to its participative nature and the amazing collective potential of the
participants—both those joining the deliberations virtually as well as those
attending in-person—the Global Forum’s success lies in your hands.

With a warm welcome,

David Cooperrider and Ron Fry




                                                                                      1
FEATURED SPEAKERS
                         GLOBAL FORUM MODERATORS
    David Cooperrider is the Fairmount Minerals Professor
    of Social Entrepreneurship and Professor of Management
    in the Department of Organizational Behavior at the
    Weatherhead School of Management, Case Western Reserve
    University. He is also Faculty Director of the Fowler Center
    for Sustainable Value at Weatherhead. David has served as
    researcher and consultant to a wide variety of organizations
    using the Appreciative Inquiry methodology that he pioneered. He is also the
    former President of the Academy of Management’s Organization Development
    and Change Division and a co-founder of The Taos Institute. He has lectured and
    taught at Stanford University, MIT, the University of Chicago, Katholieke University
    in Belgium, Pepperdine University, and others.

    Ron Fry is the Chair of the Department of Organizational
    Behavior at the Weatherhead School of Management,
    Case Western Reserve University, and is the Program Chair
    and member of the Executive Board for the Organization
    Development and Change Division of the Academy of
    Management. He serves as the Faculty Advisor of the Fowler
    Center for Sustainable Value and is the Chief Editor of the
    Fowler Center for Sustainable Value Innovation Bank. His research interests include
    organizational change and development, functioning of the executive, group
    dynamics and team effectiveness, whole-systems change processes, management
    and leadership development, and applications of Appreciative Inquiry to foster
    human cooperation. Ron was one of the co-creators of Appreciative Inquiry at
    Weatherhead and heads the Institute for Advances in Appreciative Inquiry. He
    also directs Weatherhead’s Masters in Positive Organization Development and
    Change Program.

                                KEynOTE SPEAKERS
    Bill McDonough is an internationally renowned designer
    and one of the primary proponents and shapers of what he
    and his partners call ‘The Next Industrial Revolution.’ Time
    magazine recognized him in 1999 as a ‘Hero for the Planet,’
    stating that “his utopianism is grounded in a unified philosophy
    that—in demonstrable and practical ways—is changing the
    design of the world.” Time magazine again recognized Mr. McDonough and
    Michael Braungart as “Heroes of the Environment” in October 2007. In 1996,
    Mr. McDonough received the Presidential Award for Sustainable Development, the
    nation’s highest environmental honor, and in 2003 earned the U.S. EPA Presidential
    Green Chemistry Challenge Award. In 2004 he received the National Design
    Award for exemplary achievement in the field of environmental design. In October
    2007, Mr. McDonough was elected an International Fellow of the Royal Institute of
2
British Architects.
Jeffrey D. Sachs is the Director of The Earth Institute,
Quetelet Professor of Sustainable Development, and Professor
of Health Policy and Management at Columbia University.
He is also Special Advisor to United Nations Secretary-
General Ban Ki-moon. From 2002 to 2006, he was Director
of the UN Millennium Project and Special Advisor to United
Nations Secretary-General Kofi Annan on the Millennium Development Goals,
the internationally agreed-upon goals to reduce extreme poverty, disease, and
hunger by the year 2015. Sachs is also President and Co-Founder of Millennium
Promise Alliance, a non-profit organization striving to end extreme global poverty.
He is widely considered to be the leading international economic advisor of his
generation.

Nancy J. Adler is the S. Bronfman Chair in Management
at McGill University in Montreal, Canada. She consults
and conducts research on global leadership, cross-cultural
management, and the arts and leadership. She has authored
more than 100 articles and produced the film A Portable Life.
Her book International Dimensions of Organizational Behavior
(5th edition, 2008) has over a half-million copies in print in multiple languages.
She has edited the books Women in Management Worldwide and Competitive
Frontiers: Women Managers in a Global Economy. Her latest book is From Boston
to Beijing: Managing with a Worldview. In addition to her research and writing,
Dr. Adler consults with major global companies and government organizations on
projects in Asia, Europe, North and South America, and the Middle East. Professor
Adler is a Fellow of the Academy of Management, the Academy of International
Business, and the Royal Society of Canada. She has been recognized with numerous
awards, including ASTD’s International Leadership Award, SIETAR’s Outstanding
Senior Interculturalist Award, the YWCA’s Woman of Distinction Award, and the
Sage Award for scholarly contributions to management. Canada has honored
Professor Adler as one of the country’s top teachers and elected her to the Royal
Society of Canada. Dr. Adler is also a visual artist. The most recent exhibition of
her paintings, “Reality in Translation: Art Transforming Apathy into Action,” was
held at The Banff Centre where she was invited to be an artist in residence. Her
paintings are held in private collections in Asia, the Americas, and Europe.

Peter Senge (virtual keynote) is a senior lecturer at the
Massachusetts Institute of Technology and founding chair of
the SoL (Society for Organizational Learning) Council. He is
the author of The Fifth Discipline: The Art and Practice of the
Learning Organization, co-author of three related fieldbooks,
Presence: An Exploration of Profound change in People,
Society, and Organizations and most recently, The Necessary
Revolution: How Individuals and Organizations are Working Together to Create
a Sustainable World. Peter lectures throughout the world about decentralizing the
role of leadership in organizations to enhance the capacity of all people to work
toward healthier human systems.

                                                                                      3
Bruce Mau, Chairman and CEO of Bruce Mau Design,
    Inc., is a visionary, a global thinker, and a world-leading
    design innovator. He believes that the power of design is
    boundless, and has the capacity to bring positive change
    into the world on a global scale. Igniting revolution within
    industries ranging from corporate and technological to urban
    and environmental, Mau uses design and his own optimism
    as a primary vehicle for positive change. As the complex challenges of the future
    exist across disciplines and industries, Mau is committed to interdisciplinary and
    purpose-driven innovation. In 2003, together with the Institute Without Boundaries,
    he produced Massive Change, an international discursive project that maps the
    new capacity, power and promise of design. Bruce Mau Design is a design studio
    based in Chicago and Toronto that works across cultural, civic, educational, and
    corporate sectors. Bruce Mau Design boasts a roster of clients including MTV,
    Royal Dutch Shell, Arizona State University, The Art Gallery of Ontario, Shaw
    Industries, Herman Miller, and the Coca-Cola Company. “Now that we can do
    anything, what will we do?” – Bruce Mau

    Russell L. Ackoff (virtual keynote)—often called the Dean of
    America’s Systems Thinking community—is the Anheuser Busch
    Professor Emeritus of Management Science at the Wharton
    School of the University of Pennsylvania. Dr. Ackoff helped
    establish the field of operations research in the 1950’s and
    was president of the Operations Research Society of America
    (ORSA) in 1956–1957. His book, Introduction to Operations
    Research, co-authored with C. West Churchman and Leonard Arnoff, John Wiley
    & Sons, (1957), was a pioneering work in the field. From 1964 to 1986, Dr. Ackoff
    was professor of systems sciences and professor of management science at the
    Wharton School. Dr. Ackoff characterizes human-created systems as “purposeful
    systems,” whose members are also purposeful individuals who intentionally and
    collectively formulate objectives and are parts of larger purposeful systems. The
    fact that human-created systems are experiencing profound change today can be
    attributed to the end of the Machine Age and the onset of the Systems Age. Systems
    Thinking teaches that knowledge and understanding of the aims of human-created,
    purposeful systems can only be gained by taking into account the mechanisms of
    social, cultural, and psychological systems involved in their creation. Dr. Ackoff has
    authored or co-authored 31 books and 250 articles, and has conducted research
    for more than 300 corporations and government agencies. His most recent book is
    Turning Learning Right Side Up: Putting Education Back on Track, co-authored with
    Daniel Greenberg, Wharton School Publishing (2008). Other key books are Re-
    Creating the Corporation: a Design of Organizations for the 21st Century, Oxford
    University Press (1999) and Redesigning Society, with Sheldon Rovin, Stanford
    University Press (2003).




4
Roger L. Martin has served as Dean of the Rotman School of
Management since September 1, 1998. He holds the Premier’s
Chair in Competitiveness and Productivity and is Director of
the AIC Institute for Corporate Citizenship. Previously, he
spent 13 years as a Director of Monitor Company, a global
strategy consulting firm based in Cambridge, Massachusetts,
where he served as co-head of the firm for two years. His
research work is in Integrative Thinking, Business Design, Corporate Social
Responsibility, and Country Competitiveness. He writes extensively on design and
is a regular columnist for BusinessWeek Online’s Innovation and Design Channel.
He has written seven Harvard Business Review articles and published two books:
The Opposable Mind: How Successful Leaders Win Through Integrative Thinking
(Harvard Business School Press, 2007) and The Responsibility Virus: How Control
Freaks, Shrinking Violets—And the Rest of Us—Can Harness The Power of True
Partnership (Basic Books, 2002). In 2007 he was named a BusinessWeek ‘B-School
All-Star’ for being one of the 10 most influential business professors in the world.
BusinessWeek also named him one of seven ‘Innovation Gurus’ in 2005, and in
2004 he won the Marshall McLuhan Visionary Leadership Award. He serves on
the Boards of Thomson Reuters, Research in Motion, The Skoll Foundation, the
Canadian Credit Management Foundation, Social Capital Partners, and Tennis
Canada. He is a trustee of The Hospital for Sick Children and Chair of the Ontario
Task Force on Competitiveness, Productivity and Economic Progress. A Canadian
from Wallenstein, Ontario, Roger received his AB from Harvard College, with
a concentration in Economics, in 1979 and his MBA from the Harvard Business
School in 1981.

Janine Benyus is a biologist, innovation consultant, and
author of six books, including Biomimicry: Innovation Inspired
by Nature. In Biomimicry, she names an emerging discipline
that seeks sustainable solutions by emulating nature’s designs
and processes (for instance, solar cells that mimic leaves).
Since the book’s 1997 release, Janine has evolved the practice
of biomimicry, consulting with businesses and conducting
seminars about learning from the genius that surrounds us. Her favorite role is
biologist-at-the-design-table, introducing innovators to organisms whose well-
adapted designs have been tested over 3.8 billion years. In 1998, Janine co-
founded the Biomimicry Guild with Dr. Dayna Baumeister. Headquartered in
Helena, Montana, the innovation consultancy conducts biological consulting and
research, leads workshops and field excursions, and operates a speakers’ bureau.
The Guild helps designers learn from and emulate natural models to develop
products, processes, and policies that create conditions conducive to life. Alongside
the Guild staff, Janine consults with companies and speaks to audiences in the U.S.
and abroad. In 2005, Janine founded The Biomimicry Institute (TBI), a nonprofit
organization based in Missoula, Montana. In 2008, TBI launched AskNature.
org, a social network for the biomimicry community that includes an interactive
database of biological data. Awards include Time magazine’s Heroes of the
Environment, Rachel Carson Environmental Ethics, Lud Browman Award for Science
Writing in Society, and the Barrows and Heinz Distinguished Lectureships.

                                                                                        5
Ray Anderson is the Founder and Chairman of Interface,
    Inc. The story is now legend: the “spear in the chest” epiphany
    Ray Anderson experienced when he first read Paul Hawken’s
    The Ecology of Commerce seeking inspiration for a speech
    to an Interface task force on the company’s environmental
    vision. Fourteen years and a sea of change later, Interface,
    Inc., is nearly 50 percent to its target of “Mission Zero,” the
    journey no one would have imagined for the company or the petroleum-intensive
    industry of carpet manufacturing, which has been forever changed by Ray’s vision.
    The once captain of industry has eschewed a luxury car for a Prius and built
    an off-the-grid home, authored a book chronicling his journey called Mid-Course
    Correction, become an unlikely screen hero in the 2004 Canadian documentary,
    The Corporation, and was named one of Time International’s Heroes for the
    Environment in 2007. He’s a sought-after speaker and advisor on all issues eco, and
    served as co-chairman of the President’s Council on Sustainable Development.

    Delos M. (Toby) Cosgrove, M.D., is president and
    chief executive officer of Cleveland Clinic. As CEO, Dr.
    Cosgrove presides over a 4.6-billion-dollar healthcare
    system comprised of the Cleveland Clinic, nine community
    hospitals, 14 family health and ambulatory surgery centers,
    Cleveland Clinic Florida, Cleveland Clinic Toronto, and
    the developing Cleveland Clinic Abu Dhabi. Dr. Cosgrove
    received his medical degree from the University of Virginia School of Medicine
    in Charlottesville and completed his clinical training at Massachusetts General
    Hospital, Boston Children’s Hospital, and Brook General Hospital in London. His
    undergraduate work was at Williams College in Williamstown, Massachusetts. He
    was a surgeon in the U.S. Air Force and served in Da Nang, Republic of Vietnam
    as the Chief of U.S. Air Force Casualty Staging Flight. He was awarded the Bronze
    Star and the Republic of Vietnam Commendation Medal. Joining Cleveland Clinic
    in 1975, Dr. Cosgrove was named chairman of the Department of Thoracic and
    Cardiovascular surgery in 1989. Under his leadership, Cleveland Clinic’s heart
    program was ranked number one in America for ten years in a row (U.S. News
    & World Report). He performed more than 22,000 operations and earned an
    international reputation for expertise in all areas of cardiac surgery, especially
    valve repair. As an innovator, Dr. Cosgrove has 30 patents filed for developing
    medical and clinical products used in surgical environments.




6
Craig B. Wynett is the senior executive responsible for
developing the “creative” capabilities necessary to create,
qualify and launch game-changing products and services
for P&G. Mr. Wynett’s career at P&G spans more than 20
years. He joined P&G in 1988 in the U.S. health-care sector
and advanced through increasing levels of responsibility
to become the Director of Health Care New Products. In
1994, CEO John Pepper appointed Craig as the founding director of the newly
established Corporate New Ventures organization (CNV). In 1998, he rose to
General Manager. Under his leadership, CNV produced many of P&G’s most
successful new products including Swiffer®, ThermaCare®, and Press & Seal®, as
well as initiating and completing the IAMS® pet care acquisition. In his bestselling
book The Game Changer, P&G CEO A.G. Lafley describes Craig as “… one of
the most provocative, out-of-the-box thinkers about innovation I have ever met.” In
addition to applying his creative talents to the packaged goods industry, Craig
was the inspiration for, and co-author with Dr. Mehmet Oz of, the YOU series of
health books. Their first book YOU: The Owner’s Manual debuted in May 2005
and became a #1 New York Times bestseller and, behind Harry Potter, was the #2
best-selling book published in 2005. Their latest book, YOU Staying Young, the
Owner’s Manual for Extending Your Warranty also debuted at #1 on the New York
Times list, and is listed by People magazine as the #3 selling book in the world in
2007. A native of Atlanta, Georgia, Craig earned a BS in Biochemistry from the
University of Georgia and an MBA from the University of Virginia’s Darden School.
He and his wife of 26 years, Denise, have two sons Ryan, 23, and Jim, 19.

                      PAnELiSTS AnD MODERATORS
Richard Buchanan is Professor of Design and Information
Systems at the Weatherhead School of Management, Case
Western Reserve University. Before joining the faculty at
Case Western, he was Professor of Design and former Head
of the School of Design at Carnegie Mellon University. At
Weatherhead, he is involved in introducing the concepts and
methods of design into management, extending traditional
areas of design theory and practice in innovative new applications such as
Interaction Design and Organization Design. He is a frequent speaker in venues
around the world. Among his numerous publications are Discovering Design:
Explorations in Design Studies, The Idea of Design, and Pluralism in Theory and
Practice. He is Co-Editor of Design Issues, an international journal of design
history, theory, and criticism published by the M.I.T. Press. He is Visiting Professor
at the London College of Communication and also at the University of Brighton. He
is also a former President of the Design Research Society, the international learned
society of the design research community based in the United Kingdom. Professor
Buchanan received his A.B. and Ph.D. from the Committee on the Analysis of Ideas
and the Study of Methods at the University of Chicago.




                                                                                         7
Rinaldo S. Brutoco is the Founder and President of the
    World Business Academy, a non-profit think tank founded
    in 1987 whose mission is to educate and inspire business
    leaders to take responsibility for the planetary whole. Over
    the last 20 years, the Academy has continuously published
    cutting-edge articles that address the role and responsibility of
    business in relation to the criti¬cal moral, environmental, and
    social dilemmas of the day. Core areas of the Academy’s work include sustainable
    business strategies, the challenge of values-driven leadership, development of the
    human potential at work, innovative best practices within new business paradigms,
    and global reconstruction. In 2007, Rinaldo co-authored Freedom from Mid-East
    Oil, a leading book on energy and climate change. A leading executive, writer,
    and keynote speaker for over 25 years, Rinaldo is widely recognized as a practical
    visionary, change agent, and futurist. He was Founder and President of the nation’s
    first pay cable television operation, and CEO of one of the first companies to offer
    over-the-air TV transmission of major motion pictures. He has served on the board
    of The Men’s Wearhouse, a two-billion-dollar company for over a decade, and on
    numerous non-profit boards, including the Gorbachev Foundation.

    Manuel Escudero is the Special Adviser to the United
    Nations Global Compact; Head of the Secretariat of the
    Principles for Responsible Management Education; Executive
    Director of the Research Center for the Global Compact; and
    Senior Fellow of The Levin Institute. He received his Ph.D. and
    M.Sc. from the London School of Economics and Political
    Sciences and his B.Sc. from the Escuela Superir de Técnicas
    Empresariales (ESTE) in Spain. Apart from his current roles, Dr. Escudero has held
    several Teaching and Academic Administrative positions at the IE Business School
    in Spain, including Professor of Macroeconomics; Professor of Business and the
    Economic Environment, Country Analysis and International Political Analysis;
    Associate General Director; Faculty Dean; Research Dean and was also the Founder
    and Associate Director of IE Executive College. His public sector experience within
    Spain includes a term as the director of the Ministerial Group of thought leaders
    on Corporate Social Responsibility and as Senior Advisor to the Secretary of the
    Spanish Council of Ministers. He served as Secretary General for the Spanish
    Network of the UN Global Compact and was head of Global Compact Special
    Projects and Global Compact Networks, amongst other things, before taking on
    his current roles in the United Nations. Dr. Escudero’s writing includes eight books,
    seven chapters in books and five public reports and he has spoken at over seventy
    conferences and seminars. He serves as the Chair of the European Union Network
    of International Civil Servants in New York and as Member of the Board for the
    Globally Responsible Leadership Initiative.




8
Shirley Brady joined BusinessWeek in June 2008 as its
first community editor. She manages reader engagement
for BusinessWeek, which entails connecting everything
BusinessWeek is doing with its readers online, and connecting
BusinessWeek’s journalists to readers and commenters,
along with viewers of BW videos, listeners of BW podcasts,
and all other touch points with BW’s audience. An award-
winning journalist, Shirley was previously a writer/editor for the trade magazine
CableWorld, where she launched and managed its website, Cable360.net. Before
that, she was a writer and editor at Time, Inc. She was the travel editor for Time
Asia while based in Hong Kong, and in 1999 moved to New York where she
worked for Time, People and Money. In addition to her work as a print and Web
journalist, Shirley was a TV producer and writer at the Canadian public broadcaster
TVOntario and Discovery Channel Asia, and was also a regular on-air contributor
to CNN International. She lives in New York with her husband, Andrew, an artist;
their daughter, Isabel; and their Hong Kong-born mutt, Ben.

Peter Coughlan is a partner at IDEO and leads IDEO’s
Transformation Practice, a group that specializes in helping
organizations learn design thinking and design methods
through deep collaboration with clients to design new
products, services, and experiences, as well as the structures
needed to grow the organization. Peter has led projects
such as innovation process design, service excellence, and
customer and employee journeys, in domains as diverse as tribal leadership,
supply-chain design in the food industry, and healthcare. Some of his clients and
collaborators include Kaiser Permanente, Kraft Foods, Mass General, Procter &
Gamble, Roadway Express, The Robert Wood Johnson Foundation, and Stanford
University. Peter has a B.A in English Literature from Trinity College, a Master’s in
Education from Boston University, and a Ph.D. in Applied Linguistics from UCLA.

Kenneth Gergen is a Senior Research Professor at
Swarthmore College, and the President of the Taos Institute.
He is internationally famous for his contributions to social
constructionist theory and its practical implications. The Taos
Institute is a non-profit, educationally oriented initiative that
brings constructionist theory together with practices of social
transformation. Among Gergen’s most significant writings
are Realities and Relationships, the Saturated Self, and An Invitation to Social
Construction. His forthcoming book with Oxford University Press is Relational Being,
Beyond Self and Community. Gergen has been awarded fellowships by both the
Fulbright and Guggenheim foundations, and has received honorary degrees in
both Europe and the US.




                                                                                        9
Jason Pearson is the president and CEO of GreenBlue
     and a specialist in the field of applied design innovation, with
     particular emphasis on design as an instrument for positive
     social and environmental change. In addition to working
     professionally as a designer, he has coordinated design grant
     making at the National Endowment for the Arts and served
     as a program director for The Summit Foundation, supporting
     sustainable design innovative. His research and publications on progressive
     design and business practice include University-Community Design Partnerships:
     Innovations in Practice, “‘Operative Practices’ in Good Deeds, Good Design,”
     and a recently published report entitled “Design & Sustainability: Opportunities
     for Systemic Transformation.” Jason earned a Bachelor of Arts in the history and
     theory of architecture and a Master of Architecture in design, both from Princeton
     University.

     Maryam Alavi is the Vice Dean and the John M. and Lucy
     Cook Chaired Professor of Information Strategy at Emory
     Goizueta Business School. Since joining Goizueta from the
     University of Maryland, where she was the Orkand Professor
     of Information Systems and Chairperson of the IS Department,
     she has served in multiple senior administrative roles including
     that of Interim Dean. As an expert in IT and knowledge
     management, and technology-mediated learning, Maryam has authored 70
     published papers and has served on editorial boards of several prestigious
     academic journals. She has taught executive development courses at Harvard
     Business School and Duke University, among others, and has consulted with
     organizations including AT&T, KPMG Peat Marwick, IBM, Marriott Corporation,
     the American College of Physicians, the General Accounting Office, and the World
     Bank. Her international work experience includes teaching graduate and executive
     development programs in Europe, the Middle East, North Africa, and Asia. She
     is a two-term board member of the Georgia Technology Authority appointed by
     the Governor of the State of Georgia and is the architect of the School’s student
     leadership development program.

     N. Mohan Reddy is the Albert J. Weatherhead, III
     Professor of Management and Dean of the Weatherhead
     School of Management, Case Western Reserve University. His
     interests are along two dimensions: the first is focused on how
     professional societies and trade associations influence the
     adoption and diffusion of new technologies. A second area
     of interest concerns the dynamics of how social goods are
     created through corporate interests and actions. His work has been published in
     a number of international journals, including the IEEE Transactions on Engineering
     Management, and Research Policy. Dean Reddy serves as a member of the Board
     of Directors for Brush Engineered Materials, Keithley Instruments, Smith Industries,
     Dealer Tire, Jumpstart, and MAGNET.



10
Ira A. Jackson is the Henry Y. Hwang Dean of the Peter F.
Drucker and Masatoshi Ito Graduate School of Management
at Claremont Graduate University, where he is also a
professor of management. Recently ranked among the top ten
business schools in the country, the Drucker school focuses
both on competence and compassion, analysis and intuition,
leadership and teamwork, success and significance, and
doing good and doing well. Jackson has focused his personal and professional
life at the intersection of business, government, and civil society, and prior to
coming to Claremont, has held various esteemed leadership positions in business,
government, higher education, and the non-profit sector. These include serving as
the Senior Associate Dean and Director of the Center for Business and Government
of Harvard’s John F. Kennedy School of Government, Commissioner of Revenue for
the Commonwealth of Massachusetts, Executive Vice President of BankBoston, and
President and CEO of the Arizona State University Foundation. He is co-author
(with Jane Nelson) of Profits with Principles: Seven Strategies for Delivering Value
with Values (Doubleday, 2004).

Chuck Fowler is a longtime proponent of sustainable
business practices and actively encourages environmental,
social and economic responsibility as President and CEO of
Fairmount Minerals. A native of Danville, Illinois, Fowler has
held leadership positions in the mineral production industry
for more than four decades. He is past president of both
Wedron Silica Company and Martin Marietta Corporation’s
Industrial Sand Division. Chuck Fowler joined Fairmount Minerals, Ltd. in 1986 and
has grown the business to become one of the largest producers of industrial sand
products in the United States. Fairmount Minerals has earned numerous awards
and recognition for its sustainable business practices, including the U.S. Chamber of
Commerce Business Civic Leadership Center 2006 Corporate Stewardship Award,
the National Association of Manufacturers Sandy Trowbridge Award for Social
Responsibility, and the Ford Motor Company 2005 World Excellence Award for
Corporate Social Responsibility. In addition to his professional accomplishments,
Chuck Fowler is a 1990 graduate of the Weatherhead School of Management’s
Executive Master of Business Administration degree program and serves on the
Case Western Reserve University Board of Trustees. He also serves on the boards
of local non-profit organizations including Geauga YMCA, DDC Clinic for Special
Needs Children and the Alzheimer’s Association, and he actively participates in
industry associations as officer and former chairman of the National Industrial Sand
Association, member and national director of the American Foundry Society, and
officer and past president of the Foundry Education Foundation. Chuck currently
resides in Cleveland, Ohio with his wife, Charlotte Fowler, who is actively involved
in the arts and children’s programs in the area.




                                                                                        11
Rodrigo Costa Da Rocha Loures was born in Curitiba,
     Paraná. Mr. Loures has a degree in Business Administration
     from São Paulo’s Fundação Getulio Vargas, and was a
     professor at the Federal University of Paraná, School of
     Administration, and at Paraná’s Catholic University. In 1968,
     he founded Nutrimental, a food business that employs around
     1,000 people, and which operates in the states of Paraná, São
     Paulo, Santa Catarina, Pernambuco, Rio Grande do Sul, Rio de Janeiro, and Minas
     Gerais. Since October 2003, he has presided over the FIEP System–the federation
     of industries of the state of Paraná. He is also vice-president of the CNI: the
     National Federation of Industries; president of the COPIN, the permanent thematic
     council for industrial policies and technological development of CNI; and vice-
     president of PROTEC, the Brazilian society promoting technological innovation. He
     is a member of the CDES (the federal council for economic and social development)
     and the CCT (the federal council for science and technology); a member of the
     Director Council of National Founds for Scientific and Technological Development
     (FNDCT), a member of SESI, SENAI’s National Council, and of the National Forum
     of Industries. He represents the CNI in the Deliberative Council of the ABDI (the
     Brazilian agency for industrial development) and he is a consultant advisor to
     ANPROTEC (the national association of entities promoting innovative undertakings).
     He is also a member SEBRAE (PR’s Deliberative Council); of MTC (the managing
     committee for the Green-and-Yellow Fund); of the FBDS (the Brazilian foundation for
     sustainable development); of the World Business Academy, of the IONS (Institute
     of Noetic Sciences); and of the ETHOS Institute for Social Responsibility.

     Thomas F. Beech is President and CEO of the Fetzer Institute
     in Kalamazoo, Michigan. Born in St. Paul, Minnesota, he
     received undergraduate education at Carleton College
     and graduate education at Union Theological Seminary
     and Columbia University, where he was a member of the
     International Fellows Program. In 1968, Mr. Beech joined the
     Apache Corporation, initially in an urban affairs position and
     later became the Marketing Manager for that corporation’s Oil and Gas Investment
     Division. He became Associate Director of The Minneapolis Foundation in 1974 and
     was Executive Director from 1978 to 1984. From 1984 to 2002 he was Executive
     Vice President and CEO of The Burnett Foundation in Fort Worth, Texas. Mr.
     Beech’s work in philanthropy has emphasized the central importance of building
     solid working relationships based on trust, mutual respect, and integrity. He has
     written and consulted extensively on non-profit governance, and organizational
     and personal resilience. He has served on the boards of directors of the Council on
     Foundations, Independent Sector, the Conference of Southwest Foundations, The
     Institute for Community Peace, and Funders Concerned About AIDS.




12
OTHER SPEAKERS
Chris Laszlo is managing partner and co-founder of
Sustainable Value Partners. He provides advisory services
to senior leaders in some of the world’s largest companies
to transform societal opportunities and risks into sources of
competitive advantage. He has led hundreds of seminars and
spoken widely on “sustainability for strategic advantage”
inside companies and at leading business schools. For nearly
ten years, he was an executive at Lafarge, a world leader in building materials,
holding positions as head of strategy, general manager of a manufacturing
subsidiary, and vice president of business development. Prior to that he spent
five years with Deloitte Touche, where he consulted on strategy to global industry
leaders. Educated at Swarthmore College, Columbia University, and the University
of Paris, Chris earned a Ph.D. in Economics and Management Science. He is the
author of The Sustainable Company: How to Create Lasting Value through Social
and Environmental Performance, Island Press, 2003. (Paperback July 2005.) His
latest book is, Sustainable Value: How Leading Companies Are Doing Well by
Doing Good, Stanford University Press, 2008.

John Whalen is a Principal at Blu Skye Sustainability
Consulting, where he focuses on helping companies use the
lens of sustainability to discover new sources of business
value. Blu Skye’s specialty is bringing together business
executives, their value-chain partners, and a broad range
of social and environmental stakeholders to create a “whole
system” perspective that illuminates new opportunities for
collaborative innovation that creates value for the business and value for society.
Applying these tools, John and his colleagues at Blu Skye have helped companies
realize radical efficiency improvements in materials and energy use, ensure
sustainable supply of essential resources, build more transparent and responsible
supply chains, and create better, healthier products that differentiate them in the
marketplace. As part of the Blu Skye team, John has worked for four years with
Wal-Mart on their pioneering sustainability effort, is supporting the Innovation
Center for the U.S. Dairy Industry in developing and implementing a sustainability
strategy, and has supported the Applied Sustainability Center at the University of
Arkansas in becoming one of the preeminent academic centers of applied research
in sustainability. Prior to working with Blu Skye John was a founding Partner
of Sustainable Value Partners. He has over 23 years of management consulting
experience in strategy, operations, and organizational change.




                                                                                      13
Kyle Tanger is the founder of Clear Carbon Consulting,
     experts at measuring, managing and mitigating carbon. He
     brings significant carbon and energy experience, having
     managed the complex inventory efforts of several multi-million
     dollar companies with combined GHG emissions totaling more
     than 150 million tons. Mr. Tanger led supply chain carbon
     footprint analyses for Wal-Mart’s supply chain initiative pilot
     in conjunction with the Carbon Disclosure Project, and has performed numerous
     carbon footprint analyses for individual consumer products. He served as an
     expert peer reviewer for the World Resources Institute and World Business Council
     for Sustainable Development’s (WRI/WBCSD) GHG Protocol, and is currently
     engaged in the authoring of WRI’s supply chain-focused GHG Protocol. Mr. Tanger
     also serves as an advisory board member for the Pew Center for Global Climate
     Change’s new report on corporate energy efficiency strategy and was selected as
     a Table Facilitator for the 2008 Clinton Global Initiative Annual Meeting’s Energy
     and Climate Focus Area.

     Tim O’Connor is Co-Executive Director and Chief Inspiration
     Officer of the EthicMark® Award for Ethical Advertising. The
     Award recognizes outstanding ethical marketing which uplifts
     the human spirit and society. The award is supervised under
     the auspices of the World Business Academy whose Fellows
     include some of the worlds leading figures who are rekindling
     the human spirit in business, including Warren Bennis, Deepak
     Chopra, David Cooperrider, Stephen Covey, Hazel Henderson, Gay Hendricks,
     Jean Houston, Amory Lovins, Greg Mortenson, Michael Ray, and Peter Senge.
     When not trying to uplift human spirit and society he is CEO of Next Horizon
     Group, and a Managing Principal at the Zyman Group, an international strategic
     marketing and growth strategy consultancy. Formerly, he was an executive at
     Unisource Worldwide, Siemens and Honeywell. Throughout his career he has been
     at the leading edge with developing and bringing to the marketplace sustainable
     products by marrying Design for Six-Sigma with Design for Sustainability (well
     before sustainability was top of mind). He has an MBA from Kellogg, a BA from
     LaSalle, and is a graduate of the US Army Corps of Engineers Officer School. Tim
     is an Adjunct Professor at Kennesaw State University and is a member of the Board
     of the World Business Academy whose mission is to “rekindle the human spirit in
     business.”




14
Barbara R. Snyder, who began her academic career in
higher education in the Case Western Reserve University
School of Law, was elected President of Case Western
Reserve University in December 2006 and began her tenure
as the first woman to hold the office on July 1, 2007. In her
first year the university developed a campus-wide strategic
plan, achieved its third-highest fundraising total in history and
eliminated its operating deficit three years ahead of schedule. Snyder previously
served as the executive vice president and provost of The Ohio State University,
where she worked to enhance the campus’ academic stature and improve the
quality of life for all constituents. Her initiatives included a targeted investment
policy where promising programs competed for institutional investment, and paid
parental leave policies.

Frank G. Jackson, the 56th Mayor of Cleveland, lives in
the Central neighborhood on the same street where he grew
up. He graduated from Cleveland Public Schools and served
in the U.S. Army. After returning to Cleveland, he earned
an associate’s degree from Cuyahoga Community College
and his bachelor’s degree, master’s degree, and law degree
from Cleveland State University. His commitment to public
service began as an Assistant City Prosecutor in the Cleveland Municipal Court
Clerk’s Office. In 1989, Jackson was elected to Cleveland City Council, where
he represented Cleveland’s 5th Ward for 16 years. From 2002-2005, Jackson
served as President of Cleveland City Council. In January, 2006, Jackson began
his tenure as Mayor of Cleveland. As Mayor, Jackson has continued to focus on
his commitment to improve the quality of life in the City of Cleveland, improve city
services and provide opportunities for success for residents and business. Under
his leadership the City has seen a reduction in violent crime (down 12% since
2006) and enhanced services for senior citizens and youth (including free tuition,
the Mayor Frank G. Jackson Scholarship Program and the creation of 4000 summer
jobs). He has also spearheaded the streamlining of business support services and
other initiatives, in order to promote economic development: Mayor Jackson has
led international trade missions, instituted joint economic development agreements
with suburbs, and implemented the City’s first capital improvement plan in more
than a decade. Connecting Cleveland 2020, the first comprehensive citywide
plan since 1991 has rebuilt the City’s 36 neighborhoods with streetscape projects
storefront renovations, new recreation facilities, and improvements to city parks.




                                                                                       15
WORKSHOP AnD PAPER PRESEnTERS
     Joseph Adelegan, Global network for Environment and Economic Development Research
     Michel Avital, University of Amsterdam
     Frank J. Barrett, PhD, Harvard Business School, naval Postgraduate School
     Viva Bartkus, University of notre Dame
     Sara Beckman, Haas School of Business
     David Berdish, Ford Motor Company
     Janis Birkeland, Queensland University of Technology
     Felipe Botero, MetLife insurance
     Chester Bowling, Ohio State University Extension
     Louis Brennam, Trinity College
     Marijke Broekhuijsen, nyenrode Business Universiteit
     Timothy J. Cawley, The Dow Chemical Company
     David Celento, Penn State University
     Sayan Chatterjee, Weatherhead School of Management, Case Western Reserve University
     Mon-Chu Chen, University of Madeira
     Tingting Rachel Chung, Carlow University
     Barry Colbert, Wilfred Laurier University
     Jon Coleman, Ford Motor Company
     Fred Collopy, Weatherhead School of Management, Case Western Reserve University
     David Cooperrider, Weatherhead School of Management, Case Western Reserve University
     Tom Cummings, Executive Learning Partnership (ELP)
     Carol Dalglish, Queensland University of Technology
     Turo Dexter, national Peace Academy
     Daniel Diermeier, Kellogg School of Management
     Kokila Doshi, University of San Diego
     Amy Edmonson, Harvard Business School
     Lou Ensel, national Peace Academy
     Manuel Escudero, Un PRME Secretariat
     Traci Fenton, WorldBlu inc.
     Ann E. Feyerherm, Pepperdine University
     Erin Fitzgerald, Dairy Management inc. (DMi)
     Ron Fry, Weatherhead School of Management, Case Western Reserve University
     Alain Gauthier, Core Leadership Development / The Global Transforming Ensemble
     Mary Gentile, Aspen institute Center for Business Education
     Kamal Gollakota, University of Redlands
     Holly Harlan, Entrepreneurs for Sustainability (E4S)
     Mary Jo Hatch, Emerita University of Virginia / Copenhagen Business School
     Rebecca Henn, University of Michigan
     David Graham Hyatt, Weatherhead School of Management, Case Western Reserve University
     Johnette Isham, isham + Associates inc.
     Jonathan L. Johnson, Weatherhead School of Management, Case Western Reserve University

16
Caneel K. Joyce, Haas School of Business
Joe Keller, Procter & Gamble
Elizabeth Kurucz, University of Guelph
Drummond Lawson, Method
Jennifer Magnolfi, Herman Miller inc.
Judy Matthews, Queensland University of Technology
Jennifer McCracken, HAVi Global Solutions
Nancy McGaw, Aspen institute Business and Society Program
Malcolm McIntosh, Coventry University
Philip Mirvis, Boston College Center for Corporate Citizenship
Marc Lavine, Boston College
Roger Martin, Dean, Rotman School of Management, University of Toronto
Mary McNally, Montana State University
Bo Miller, The Dow Chemical Company
Tom Morley, President, Lube Stop
Adam Muellerweiss, The Dow Chemical Company
Ashwini Narayanan, Microplace / eBay
Mike Nicholus, Accenture
Phillip J. O’Dwyer, Trinity College
Kara M. Palamountain, Kellogg School of Management
Jason Pearson, GreenBlue
Michael Pirson, Fordham University / Harvard University / Humanistic Management network
George Por, Community intelligence
Isabel Rimanoczy, Un PRME / Legacy Coaching
Georges Romme, Eindhoven University of Technology
Vijay Sathe, Professor, Drucker School of Management
Garima Sharma, Weatherhead School of Management, Case Western Reserve University
Tim Shea, University of Massachusetts, Dartmouth
David Sherman, Blu Skye Sustainability Consultants
Peter Stanwick, Auburn University
Sari Stenfors, CEO, innovation Democracy inc.
Glen Taylor, york University
Tojo Thatchenkery, George Mason Unisversity
Gregory Theyel, york University
Kevin Thompson, iBM
Liisa Vlikangas, innovation Democracy inc.
Sandra Waddock, Boston College
Peter Whitehouse, MD, Case Western Reserve University
Timothy J. Wilkinson, Montana State University
Danielle P. Zandee, nyenrode Business Universiteit
Nadya Zhexembayeva, iEDC Bled School of Management

                                                                                          17
AGEnDA

     Tuesday, June 2nd

     8:30 AM -       Sustainable Value Toolkit -                   Dively Executive
     5:00 PM         Executive Workshop                            Education Center

                  Learn how to create sustainable value in your company directly from
                  the experts that led some of the largest sustainability transformations in
                  Fortune 500 companies. An intensive workshop including everything from
                  strategic approaches to concrete tools and methods.

                  Presented by:
                  Chris Laszlo (Managing Partner, Sustainable Value Partners)
                  Jon Whalen (Blu Skye Sustainability Consultants)
                  David Cooperrider (Fairmount Minerals Professor of Social
                  Entrepreneurship and Chair of the Fowler Center for Sustainable Value)




     6:00 PM -       Welcome Reception                             Hyatt Regency CLE.
     9:00 PM                                                       at the Arcade

                  Welcome addresses by Mayor Frank Jackson (Mayor of Cleveland) and
                  Barbara Snyder (President, Case Western Reserve University).
                  Keynote by Gunter Pauli (Founder and Director, Zero Emissions Research
                  Intiative).
                  The Ethic Mark ® Award will be conferred by Tim O’Connor (CEO, Next
                  Horizon Group & Board Member, World Business Academy) and Ron
                  Nahser (Managing Director, Corporantes, Inc.).

     Wednesday, June 3rd
     8:00 AM -       Morning Welcome                               The Veale Center
     8:30 AM         David Cooperrider & Ron Fry

     8:30 AM -       Opening Inquiry                               The Veale Center
     9:15 AM

                  Dialogues in pairs. Appreciative Inquiry Session facilitated by David
                  Cooperrider & Ron Fry

     9:15 AM -       Break                                         The Veale Center
     9:45 AM

      9:45 AM -       Keynote                                       The Veale Center
      10:45 AM

                      Bill McDonough (Founding Principal, William McDonough + Partners;
18                    co-Author of Cradle to Cradle)
10:45 AM -     Roundtable Dialogues                          The Veale Center
11:45 PM

               Appreciative Inquiry Session led by David Cooperrider & Ron Fry

11:45 PM -     Keynote                                       The Veale Center
12:30 PM

               Jeffrey Sachs (Economist and Author of The End of Poverty; Director of
               The Earth Institute, Columbia University)

12:30 PM -    Lunch                                         The Veale Center
1:30 PM


1:30 PM -     Keynote                                       The Veale Center
2:00 PM

              Bruce Mau (President and Creative Director, Bruce Mau Design)

2:00 PM -     Breakout Sessions                             Various Locations
3:30 PM

              Interactive Workshops and Paper Sessions. See Breakout Sessions for
              session topics, presenters and venues.


3:30 PM -     Break                                         The Veale Center
4:00 PM

4:00 PM -     Corporate Keynotes and                        The Veale Center
5:30 PM       Discussion

              How are leading companies driving innovation and sustainability
              through design thinking?

              Featuring:
              Ray Anderson (CEO, Interface Inc.)
              Toby Cosgrove (CEO, Cleveland Clinic)
              Craig Wynett (General Manager, Future Growth Initiatives, P & G)

              Moderated by Rinaldo Brutoco (President, World Business Academy)


6:00 PM -    Reality in Translation: Reinventing          Cleveland Museum
10:00 PM     our Legacy                                   of Art

             An Arts & Leadership event designed by Nancy Adler (Professor of
             International Management, McGill University and Visual Artist)
                                                                                        19
Thursday, June 4th
     8:00 AM -     Morning Welcome                             The Veale Center
     8:30 AM       David Cooperrider & Ron Fry

     8:30 AM -     Designers Panel                             The Veale Center
     10:00 AM

                   How can design be a catalyst for massive positive change?

                   With:
                    Jason Pearson (CEO, GreenBlue)
                   Peter Coughlan (Partner and Head of Transformation practice, IDEO)
                   Ken Gergen (Mustin Professor of Psychology, Swarthmore College),
                   Shirley Brady (Community Editor, BusinessWeek).

                   Moderated by:
                   Richard Buchanan (Professor of Design, Case Western Reserve University,
                   former Dean of the Design School at Carnegie Mellon)


     10:00 AM -    Break                                       The Veale Center
     10:30 AM

     10:30 AM -    Roundtable Dialogues                        The Veale Center
     12:00 PM

                   Appreciative Inquiry session led by
                   David Cooperrider & Ron Fry

     12:00 PM -    Virtual Keynotes                            The Veale Center
     12:30 PM

                   Systems thinking perspectives from Russ Ackoff (Professor Emeritus,
                   Wharton) and Peter Senge (Senior Lecturer, MIT and author Presence)

     12:30 PM -    Lunch                                       The Veale Center
     1:30 PM

     1:30 PM -     Keynote                                     The Veale Center
     2:00 PM

                   Roger Martin (Dean, Rotman School of Management, University of Toronto)

     2:00 PM -     Breakout Sessions                           Various Locations
     3:30 PM
                   Interactive Workshops and Paper Sessions. See Breakout Sessions for
                   session topics, presenters and venues.
20
3:30 PM -     Break                                         The Veale Center
4:00 PM

4:00 PM -     Deans Panel                                   The Veale Center
5:30 PM
              How are leading business schools incorporating design thinking and
              sustainability?

              Featuring:
              Ira Jackson (Dean, Peter F. Drucker and Masatoshi Ito Graduate School
              of Management),
              Maryam Alavi (Senior Vice Dean of Goizueta Business School at
              Emory), Mohan Reddy (Dean, Weatherhead School of Management)

              Moderated by Manuel Escudero (Head, PRME Secretariat, Special
              Adviser, UN Global Compact)


6:00 PM -     Evening Reception                             Peter B. Lewis
9:00 PM                                                     Building

              Keynote by Janine Benyus (co-Founder, Biomimicry Guild)


Friday, June 5th
8:00 AM -     Morning Welcome                               The Veale Center
8:30 AM       David Cooperrider & Ron Fry

8:30 PM -     Interactive Design                            The Veale Center
12:00 PM

              Design-focused Appreciative Inquiry led by Peter Coughlan (IDEO),
              David Cooperrider & Ron Fry


12:00 PM -    Lunch                                         The Veale Center
1:00 PM

1:30 PM -     Global Forum Consortium CEO                   The Veale Center
2:30 PM       Panel

              The CEOs of the Global Forum Consortium: Chuck Fowler (CEO,
              Fairmount Minerals), Rodrigo Loures (President, Nutrimental S.A.; Vice-
              President, CNI), Thomas Beech (President and CEO, Fetzer Institute)




                                                                                        21
BREAKOUT SESSiOnS


     Breakout sessions will take place on June 3 and June 4 from
     2:00pm – 3:30pm. Participants can customize their learning by
     choosing one of the many different sessions to attend each day.
     There are two kinds of breakout sessions:

     Workshops: Interactive how-to sessions, showcasing real-life
     examples and practical tools.

     Paper Sessions: Focusing on case studies and concepts. In these
     sessions, participants will learn about current trends and best
     practices from leading companies, backed up with the latest
     research and analysis.

     Breakout sessions will be held in the Veale, Olin, Sears, Nord and
     White buildings (see map).


                                           WORKSHOPS
                                        June 3, 2:00pm to 3:30pm




      Designing Networks For Sustainability
     Holly Harlan, President,
     Entrepreneurs for
     Sustainability (E4S)

     Elizabeth Kurucz, University
     of Guelph
                                          This workshop combines practice and theory and examines how
     Barry Colbert, Wilfred               the design of networks of people and organizations enable
     Laurier University                   collaboration and significant expansion of sustainability efforts
                                          throughout the network.
     Chester Bowling, Ohio
     State University Extension

     Moderated by George Por, founder
     and senior consultant, Community
     intelligence.




22
WORKSHOPS
                               June 3, 2:00pm to 3:30pm




GreenBlue: Metrics as a Framework for Innovation
                                Sustainability creates an expanded definition of excellence.
Jason Pearson, President &      For designers, an expanded set of design criteria. For
CEO, GreenBlue                  businesspeople, an expanded set of performance metrics. These
                                new metrics present both an organizational learning challenge
                                and an opportunity for significant competitive advantage.
Joe Keller, Senior Engineer,    GreenBlue is a nonprofit institute that collaborates with the private
Procter & Gamble                sector to enable the positive redesign of industrial systems. In this
                                session, GreenBlue will introduce its work to define sustainability
Timothy J. Cawley, Global       metrics for specific industry sectors and develop practical tools
EH&S Product Leader, The        that help companies to address these metrics.
Dow Chemical Company            Partners from GreenBlue’s two largest projects, the Sustainable
                                Packaging Coalition and CleanGredients, will discuss how their
                                companies have incorporated sector-based sustainability metrics
Jennifer McCracken,             into operations. The session will blend discussion of metrics as a
Environmental Manager,          framework for sustainability innovation with examples of real-life
HAVi Global Solutions           implementation.




Innovation in Organizations and Systems
Nadya Zhexembayeva,
iEDC Bled School of
Management                      In a workshop presented by top sustainability consultants, you will
                                discover practical ways to innovate and redesign not only your
                                organization, but the entire system that it is part of.
David Sherman, Blu Skye
Sustainability Consultants



Redesigning Personal Mobility
Jon Coleman and David           Going beyond fuel efficiency and reduced emissions, Ford Motor
Berdish, Ford Motor             Company, Cisco Systems, and the University of Michigan are
Company.                        taking a wider view of what urban mobility will look like in the
                                not-too-distant future.



Redesigning Management Education with PRME: Part I
                                In light of the global economic crisis of confidence, there has
                                never been a greater need for a redesign of business education
Manuel Escudero, Head,          on all levels. Together with the secretariat for the UN Principles
PRME Secretariat and            for Responsible Management Education, you will have the chance
                                to shape management education. Part I will focus on curriculum
Isabel Rimanoczy, Doctoral
                                content and what should be taught in management schools. In
Candidate and Legacy            this interactive session, the results of a survey will be presented to
Coach                           identify the lessons of our recent past and explore what needs to
                                change in the contents of management education.


                                                                                                         23
WORKSHOPS
                                  June 3, 2:00pm to 3:30pm




     Enabling the Transition to the Next Generation of
     Business
     Tom Cummings, Founder           Join Tom Cummings in an interactive workshop sharing practices
     and Chairman of Executive       aimed at building the necessary capacity in business to shift to the
     Learning Partnership (ELP)      next level. Drawing on his 25 years of experience in designing
                                     and bringing to life strategy, change and policy development
                                     agendas for a range of international companies such as Unilever,
                                     Shell International, ABN AMRO, Visa Inc., Philips, and BUPA,
                                     this workshop explores elements critical to enabling systemic
                                     innovation and showcases relevant case studies in support of
                                     these elements.
                                     •	 Re-designing Management Education: We need to start now
                                         to equip the new generation of leaders with the attitude and
                                         tools they need to tackle our world’s increasingly complex
                                         problems. This will require a transformation of the structures,
                                         methodologies, principles and culture of management
                                         education. Case study: Cambridge Futures Thinking Program
                                         and Financial Services clients
                                     •	 Bridging Management and Design in Practice: For over 25
                                         years, Tom has acted as a nexus between management and
                                         design. This workshop will share Tom’s and ELP’s key design
                                         principles, their application, and enable participants to use
                                         these approaches to design solutions to current challenges.
                                         Case Study: Philips
                                     •	 Managers as Design Enablers: Managers are responsible for
                                         creating the conditions for a manage-by-designing approach
                                         to be utilized by their teams and throughout their organization.
                                         We will explore management practices that empower team
                                         members to act as designers. Case study: Philips Design
                                     •	 Enabling the “Necessary Revolution”: ELP has a unique
                                         capacity to enable individuals, teams, and organizations to
                                         powerfully embrace the sustainable practices needed to shift
                                         towards next generation business approaches. We would
                                         showcase examples of multi-stakeholder tools/plastforms
                                         that can fundamentally transform the global economy. Case
                                         Study: Global Alliance for Banking on Values, Climate Action
                                         Initiative and Young Leaders for Nature




     Designing Freedom: Using Design Thinking to Create
     Freedom-Centered Companies
                                   Participants who complete this workshop will understand the
                                   parallels between design thinking and the ten principles of
     Traci Fenton, founder and     organizational democracy and freedom-centered leadership.
     CEO, WorldBlu inc             They will also learn how business leaders can use, and have
                                   used, these principles to design companies that foster innovation,
                                   fulfillment, and peace.


24
WORKSHOPS
                                June 3, 2:00pm to 3:30pm




Exploring Integral Approaches To Leadership
Education And Development
                                     What can we learn from a small number of generative
                                     leadership development programs that integrate self-reflection
                                     and the inner quest for meaning with the economic, social,
Alain Gauthier, Executive
                                     and ecological dimensions of sustainability? What will it take
Director, Core Leadership            to include these new practices and innovative pedagogical
Development and Co-                  methods into mainstream management schools and corporate
Founder, The Global                  universities? This interactive workshop will engage participants
Transforming Ensemble                in a dialogue on these questions and possible next steps,
                                     using the key findings of a global survey of integral leadership
                                     development programs as a conversation starter.




                                     PAPER SESSiOnS
                                June 3, 2:00pm to 3:30pm


Innovations in Healthcare
Daniel Diermeier & Kara
M. Palamountain, Kellogg
School of Management                  Learn about some of the latest developments in the business
                                      of healthcare: New models for collaboration to advance
Johnette Isham, isham +               research and development of healthcare for the world’s neediest
                                      populations and a real-life example of a green optimal healing
Associates inc.                       environment for free cancer care.

Moderated by Peter Whitehouse, MD.




‘From Sustainable Firm to Sustainable Industry: The Cases
of Patagonia and Organic Cotton, and Wal-Mart and the
Environmental Defense Fund Collaboration
Vijay Sathe, Professor,
Drucker School of
Management (co-authored               Learn how Patagonia pioneered organic cotton and helped
paper with Michael Crooke,            to establish a whole new organic cotton industry via massive
former CEO, Patagonia)                innovation. Secondly, learn how unusual collaboration can
                                      result in breakthrough innovation at a large scale, through the
David Graham Hyatt                    example of the strategic collaboration between Wal-Mart and
and Jonathan L. Johnson,              the Environmental Defense Fund to increase supplier compliance
Weatherhead School of                 with environmental standards.
Management, Case Western
Reserve University


                                                                                                        25
PAPER SESSiOnS
                                   June 3, 2:00pm to 3:30pm




     Micro Finance & Micro Enterprise
                                     Micro-entrepreneurship and micro-financing offer possibilities
                                     not only for poverty alleviation but for the encouragement of
     Carol Dalglish & Judy
                                     economic growth in developing economies. Learn about a
     Matthews, Queensland            model that attempts to address the multiple issues involved
     University of Technology        and offers the hope for more sustainable practices. Ashwini
                                     Narayanan will discuss MicroPlace, the eBay company that she
     Ashwini Narayanan, eBay         heads up: A marketplace where everyday investors can invest
     (MicroPlace)                    in microfinance organizations that provide loans to the working
                                     poor, enabling them to lift themselves from poverty with dignity.




     UN Global Compact: Case Studies On Signatories
     Peter Stanwick, Auburn
     University

     Sayan Chatterjee,
     Weatherhead School             The first case study in this session will take a broad look at how
     of Management, Case            the 100 Best Corporate Citizens (according to CRO magazine)
     Western Reserve University     address global issues, which results not only in them being
     (Case Study on Fairmount       good corporate citizens but also enhances their global business
     Minerals)                      opportunities. The three case studies look at the same question
                                    from the perspective of UNGC signatories and how they have
                                    gone about implementing the 10 principles in their day-to-day
     Tom Morley, President, Lube
                                    operations.
     Stop

     Mike Nicholus, Global
     Environment Director,
     Accenture




     Action Learning in Rapidly Transforming Environments
     Ann E. Feyerherm,
     Pepperdine University
                                    Bosnia, Lebanon, Afghanistan, and China: these are rapidly
     Viva Bartkus, University of
                                    transforming environments where business can play a powerful
     notre Dame                     role in economic growth, development and welfare. These action-
                                    learning case studies take a closer look.
     Lisa Vlikangas, President
     and Sari Stenfors, CEO,
     innovation Democracy inc.

26
PAPER SESSiOnS
                           June 3, 2:00pm to 3:30pm




Design-Thinking in Business Education
Glen Taylor and Gregory
Theyel, york University

Tingting Rachel Chung,
Carlow University and
                               Learn how some leading business schools are integrating design
Mon-Chu Chen, University       concepts into their core business programs.
of Madeira

Sara Beckman & Caneel K.
Joyce, Haas School
of Business



Strategic Change for Sustainability
Mary Jo Hatch, Emerita
University of Virginia /
Copenhagen Business School
and Philip Mirvis, Boston       This session looks at three critical factors involved in driving
College Center for Corporate    strategic change in organizations for increased sustainability.
Citizenship                     Starting with internal structures, we take a closer look at the
                                disciplines of branding, innovation, and CSR and the interaction
Georges Romme, Eindhoven        between these in the changing landscape of sustainability.
                                Secondly, a framework for understanding and designing
University of Technology
                                high involvement processes for generating and implementing
and Frank Barret, naval
                                strategic change is examined. Lastly, explore what is meant by a
Postgraduate School             sustainable enterprise economy and get an understanding of the
                                role that the political economy and new global governance play.
Malcolm McIntosh, Coventry
University and Sandra
Waddock, Boston College




                                                                                                   27
WORKSHOPS
                                       June 4, 2:00pm to 3:30pm




     Why Sustainable Design Requires a New Kind of
     Collaboration
                                         As the call for more sustainable design, in particular in the
     Amy Edmonson, PhD, Professor,       field of architecture, becomes louder, more and more diverse
     Harvard Business School             experts are added to the design teams for building projects.
                                         The resulting “integrated design teams” comprise diverse
     Frank J. Barrett, PhD, Visiting     professionals who must collaborate to meet an entirely new set
     Scholar, Harvard Business           of standards with novel criteria for success and progress. This
     School                              workshop takes a closer look at the challenges faced by teams
                                         like these and how they can be overcome.




     Giving Voice to Values
                                         Giving Voice to Values (GVV) is an innovative curriculum for
     Mary Gentile, PhD, Giving Voice     developing the skills, knowledge, and commitment required to
     to Values Research Director,        implement values-based leadership, helping students identify the
     Aspen institute Center for          many ways that individuals can—and do—voice their values in
                                         the workplace. This workshop will look at integrating GVV into
     Business Education
                                         the curriculum.




     Redesigning Management Education with PRME: Part II
                                         In light of the global economic crisis of confidence, there has
                                         never been a greater need for a redesign of business education
                                         on all levels. Together with the secretariat for the UN Principles
     Manuel Escudero, Head,              for Responsible Management Education, you will have the
     Un PRME Secretariat                 chance to shape management education. Part II will focus on
                                         how business education can be transformed. In this session the
     Isabel Rimanoczy,                   results of the Survey will be presented and related to teaching/
                                         learning methodologies and a framework of adult learning
     Doctoral Candidate and
                                         principles that include experiential, social, reflective learning,
     Legacy Coach                        inviting the audience to participate in a creative dialogue to
                                         identify new teaching approaches that can meet the emerging
                                         business education challenges.




     Business as a Force for Peace
                                         This workshop takes a look at two initiatives that advance
     Marc Lavine, Boston                 business as a force for peace. Peace Through Commerce is an
     College                             integrated outreach, education, and engagement program which
                                         illuminates the contribution that commerce, trade, and economic
                                         development make toward building sustainable peace. The
     Lou Ensel and Turo Dexter,          workshop also takes a look at the design process behind the
     national Peace Academy              recently established US National Peace Academy.


28
WORKSHOPS
                            June 4, 2:00pm to 3:30pm




The World Inquiry: A Global Dialogue around
Business Innovations for Mutual Benefit
                             World Inquiry is a global effort that aims to discover, amplify
                             and promulgate innovations that create mutual benefit for
                             business and society. Through collecting and profiling stories of
Ron Fry and Garima           successful business innovations that are making a positive impact
Sharma, Weatherhead          on society and environment, the World Inquiry contributes to
                             the important dialogue about businesses doing well by doing
School of Management,
                             good. This workshop on World Inquiry will take you through
Case Western Reserve         the discovery of leveraging this rich bank of stories for your
University                   teaching, research or application. By real-world examples of
                             individuals using these stories in their classrooms or as data for
                             exploring their research questions you can get inspiration for
                             employing these stories for your own research and instruction.
                             How to access all that is available on the World Inquiry website,
                             how to contribute by submitting a story of a business innovation
                             for mutual benefit and how to be a part of the community of
                             like minded individuals from diverse backgrounds who use this
                             website are some of the questions this workshop will explore.
                             This workshop will also open the conversation to you, as a user,
                             around what improvisations you wish to see in making World
                             Inquiry more useful to you as well as more useful in contributing
                             to the dialogue on means and tools for sustainability and social
                             entrepreneurship.




What if B-Schools looked more like D-Schools?
                             A number of top business schools have recently started looking
Roger Martin, Dean,          at design schools for inspiration and have seen the relevance
Rotman School of             in integrating design concepts into business education. One of
Management, University of    the pioneers of this movement will share the thinking that lead
                             him to exploring design-thinking as a necessary element of
Toronto
                             business education.




                                                                                                  29
WORKSHOPS
                                 June 4, 2:00pm to 3:30pm




     Inside Dow’s Sustainability Journey
                                    Take a rare look into the sustainability journey of the largest
     Bo Miller and Adam             chemical company in the world. Driven by a strong sense of
     Muellerweiss, Dow              history and responsibility, The Dow Chemical Company has
     Chemical                       transformed into a sustainability leader. Learn the challenges
                                    and catalysts for change of this 112-year-old enterprise that is
                                    on a mission to solve customer and world challenges through the
                                    application of science, technology, and sustainable chemistry.


     Amplifying Social Entrepreneurship
     Joseph Adelegan, Global
     network for Environment        This workshop looks at how University Education can help to create
                                    future social entrepreneurs by supporting socially aware and
     and Economic Development
                                    concerned students to become change agents for a sustainable
     Research                       world. In addition, three case studies will be featured as examples
                                    of successful social entrepreneurship ventures. The first case study
     Michael Pirson, Fordham        looks at how sustainable ecosystem design and the adoption of
     University / Harvard           eco-efficient technologies leads to financial performance, even in
     University / Humanistic        a developing economy with limited regulatory support. The next
     Management network.            looks at an internationally acclaimed business model for converting
                                    slaughterhouse waste into bio-gas for household use. The third
                                    case study is on BioHavens, a man-made ecosystem that mimics
     Mary McNally & Timothy
                                    natural wetlands and can be used to clean water and create
     J. Wilkinson, Montana          riparian habitat, a new venture which has been profitable beyond
     State University               expectations.


     Firsthand Innovation – Stories from the Aspen Institute First Movers Fellows

     With Nancy McGaw, Deputy Director at Aspen                   The Aspen Institute Business and
     institute Business and Society Program                       Society Program First Mover
                                                                  Fellowship serves as an innovation lab
                                                                  for extraordinary social entrepreneurs
     Fred Collopy, Professor and Chair of Information             who are ready to implement next
     Systems at the Weatherhead School at Case                    stage innovations in their companies
     Western Reserve University                                   to create profitable growth and
                                                                  contribute to a sustainable society.
     Erin Fitzgerald, Director of Social and Environmental        This interactive session will offer
     Innovation Consulting at Dairy Management inc.               you the opportunity both to learn
     (DMi)                                                        about and to help with the important
                                                                  work these Fellows are undertaking.
                                                                  In doing so you’ll gain experience
     Kevin Thompson, Senior Program Manager for                   reframing problems, an important
     Corporate Citizenship and Corporate Affairs at iBM           design skill.

     Felipe Botero, Vice President of Strategic Program
     Management at MetLife insurance

     Drummond Lawson, environmental chemist aka
     “greenskeeper” at Method
30
WORKSHOPS
                             June 4, 2:00pm to 3:30pm




Positive Design and Appreciative Construction: From
Sustainable Development to Sustainable Value
                              This session is organized for prospective authors who are
                              interested in contributing to an edited volume entitled Potential
                              of Positive Design and Appreciative Construction: From
                              Sustainable Development to Sustainable Value, which will
                              be the fourth volume in the Advances in Appreciative Inquiry
                              series. By taking a generative approach and by building on
                              positive design principles inherent in the appreciative inquiry
Tojo Thatchenkery,            methodology, we propose moving from sustainable development
George Mason Unisversity      to sustainable value. This workshop will focus on three thematic
                              areas. The first, positive design for sustainable value, responds
                              to questions such as: How can the design approach help
David Cooperrider,            enhance the sustainable value over profit value? What needs
Weatherhead School            to happen to create a vibrant community of practice among
of Management, Case           design practitioners, scientists, business and political leaders?
Western Reserve University    The second, Appreciative Intelligence and Social Innovation
                              for Sustainable Value, focuses on sustainability and sustainable
Michel Avital,                value. It will explore how reframing global problems with an
                              appreciative lens can allow organizations of all sorts to engage
University of Amsterdam
                              in social innovation and generate sustainable value. The third,
                              social entrepreneurship for sustainable value, explores the
                              potential and impact of social entrepreneurship on sustainable
                              value of all sorts. This area can provide lessons learned from
                              high impact social entrepreneurship or conceptualize how this
                              nascent movement with unbridled potential may contribute to the
                              radical shift necessary for moving from sustainable development
                              to sustainable value. This workshop is for anyone who has a
                              passion for sustainable value and wants to contribute a chapter.




                              PAPER SESSiOnS
                             June 4, 2:00pm to 3:30pm

Redesigning the Built Environment:
Featuring Herman Miller
                              This session will focus on a new technology pioneered by
                              Herman Miller, called the Programmable Environment which
Jennifer Magnolfi,            chooses to take a different look at the interiors of commercial
Herman Miller inc.            space as something that can be changed or “programmed” by
                              its users. The case study is complemented by two studies: The
Janis Birkeland,              first looks at the intellectual and institutional obstacles to eco-
Queensland University of      retrofitting and suggests design approaches that can leapfrog
                              these. The other will look at the interplay between designing and
Technology                    making and the eventual benefits or lack thereof for society and
                              the environment.


                                                                                                    31
PAPER SESSiOnS
                                  June 4, 2:00pm to 3:30pm




     Design 101 - Fundamental Ideas In Design
     David Celento,                 So what exactly is design-thinking? This session will answer
     Penn State University          this question from three perspectives: The first uses the lens of
                                    institutional logic to understand the field of design, uncovering
     Rebecca Henn,                  design’s institutional culture, norms, values and underlying
                                    assumptions. The second examines the deep-seated drive for
     University of Michigan         continual and relentless improvement, the dissatisfaction that is
                                    at the core of design and “designerly ways of thinking.” The third
     Danielle P. Zandee and         is a practical example of how the worlds of management and
     Marijke Broekhuijsen,          design can be bridged through the use of language and rhetoric
     nyenrode Business              at Wharton. The final thought piece highlights what managers
     Universiteit                   can learn from designers as artful makers.




     Technology and Collaboration as a Tool for Poverty
     Alleviation and Massive Innovation
     Kokila Doshi, University
                                    Through four case studies, this session provides insight into the
     of San Diego and Kamal         innovative application of technology for poverty alleviation, how
     Gollakota, University of       collaboration can enable massive innovation:
     Redlands
                                    - The diffusion of ICT initiatives in rural areas as a tool for
     Michael Pirson, Fordham        poverty alleviation, based on their scalability and sustainability.
     University / Harvard           - BracNet is a commercial venture providing wireless broadband
                                    internet connectivity to the entire country of Bangladesh, thereby
     University / Humanistic
                                    reducing the digital divide.
     Management network             - NextEd is a project utilizing Web 2.0 to create an open African
                                    higher educational network.
     Tim Shea, University of        - Collaboration between an Irish social entrepreneurship group
     Massachusetts Dartmouth        and a European based private company to meet the pressing
     Phillip J. O’Dwyer & Louis     need of exporters in Ethiopia to meet new EU / USA regulations,
     Brennam, Trinity College       while transferring knowledge and technology.




32
POSTER PRESEnTATiOnS
     The following research posters will be showcased in the gallery area. Full papers
     are available online on the Virtual Forum.

     “A Systemic Model for Business Education Innovation”
     Stephen R. Ball - Siena Heights University

     “Perspectives on Measuring “Authentic” Sustainable Socially Responsible Results
     Using Strategic Technology Architecture Methods”
     Elise Barho, Joan Finley and Mike Flynn - Benedictine University

     “Governance Strategies for Sustainability using Strategic Technology
     Architecture Methods”
     Elise Barho, Joan Finley and Mike Flynn- Benedictine University

     “Voice of the Whole: Integrating Opposite Opinions for a Higher Purpose”
     Ilma Barros- Infinity International

     “Developing Leaders and Managers Who Can Actually Lead and Manage”
     Richard Boyatzis, Tony Lingham, and Angela Passarelli -
     Case Western Reserve University

     “Where Creativity and Innovation go to School: A study of the learning
     processes at the KaosPilot School of Leadership and New Business Design”
     Tina Broberg and Per Krull - Aarhus School of Business, University of Aarhus

     “Love as the expression of positive other regard: an antecedent to
     change at the scale of the whole”
     Duncan Coombe - Weatherhead School of Management,
     Case Western Reserve University

     “Developing the Global Leader of Tomorrow”
     Matthew Gitsham - Ashridge Business School

     “Awakening World-changing Leadership through Management Education”
     Ursula Glunk - Maastricht University, Micole Smits - Koraal Consulting

     “Sustainability of Microfinance Organizations In theUS: Accion – San Diego”
     Kamala Gollakota - University of Redlands, Kokila Doshi - University of San Diego

     “Using Religious Partnerships to Scale the Reach of Micro-Finance”
     Christopher Hastings - University of St. Thomas

     “Seizing and exploring the edge: Moments of surprise as aesthetic sensibility”
     Elizabeth Johnston - School of Advanced Studies, Tony Kortens - School of
     Advanced Studies, and NTL Institute for Applied Behavioral Science

     “Thought Leadership in U.S. Business Schools: Why Corporations Are More
     Progressive and How We Should Change*”
     Lori Kiyatkin, Rhonda Reger and J. Robert Baum - Robert H. Smith School of
     Business, University of Maryland

34
“Innovative Initiatives of Foreign Multinational Enterprises (MNEs) in China”
Maria Lai-Ling Lam, Malone University School of Business

“Leadership System Design for Sustainable Excellence: CEO Perspectives”
John Latham - Monfort Institute at the University of Northern Colorado

“Balance – A Necessary Design Principle for Creating Sustainable Change”
Kevin D. Lynch and Susan M. Tinnish - Benedictine University

“Accountability and Accounting in pursuit of sustainability: Seven Generations in
view”
Patty McNicholas, Monash University, Maria Humphries - University of Waikato

“Entrepreneurial Attitudes Related to Corporate Social Responsibility”
Edward C. Miller - Nova Southeastern University,
David M. Setley - Lebanon Valley College

“Redesigning the Mind of Future Leaders: Indian Insights and Innovative Experiments”
Prof. Sanjoy Mukherjee - Indian Institute of Management Calcutta

“Innovative Redesign of Management Education to Transform the U.S. Form of
Disaster Capitalism Into Global Sustainable Capitalism”
Joseph A. Petrick and David S. Bright - Wright State University

“Masters in Sustainable Business Administration: The What and How of
Developing A New Generation of Leaders”
Isabel Rimanoczy - Teachers College, Columbia University

“Positively Ethical: The Establishment of Innovation in Support of
Long-term Sustainability”
Leslie E. Sekerka, Ethics in Action Research and Education Center - Menlo
College
Anke Arnaud - Embry-Riddle Aeronautical University

“Designing an Undergraduate Capstone in Business”
Jason C. Senjem - St. Norbert College

“Re-tuning or Tikkun’ing Business Pedagogy for Social Justice”
Madeline Scott - Queen’s University

“PlayPumps International: Clean Water One Playground At a Time”
Peter A. Stanwick - Auburn University

“The Positive Leadership Model – Approaches that lead to factors of Creativity
and Growth Mindset, leading to an innovative outcome for organisations”
Ami Summers - Positive Leadership Pty Ltd

“Distribution and the Outsourcing Compulsion”
Timothy J. Wilkinson- Montana State University, Billings,
Andrew R. Thomas - University of Akron

“What Drives CSR Attitude in Subsidiaries of Chinese MNEs? ”
Xiaohua Yang - School of Business and Management, University of San Francisco
                                                                                       35
ABOUT THE GLOBAL FORUM
     The Theme: Manage by Designing in an Era of Massive Innovation

     Design thinking has the power to accelerate business innovation, transform
     challenges into opportunities and be a catalyst for positive change. The Global
     Forum engages the management, sustainability, and design communities to bring
     about system-wide, positive change and initiatives that will create sustainable
     value in your organization, today.

     At the Global Forum, participants will discover value drivers that work–even in
     a recession. Strategic integration of sustainability can result in solutions for the
     most pressing problems and in long-term value creation. It is the mindset that
     has helped leading companies achieve short term cost savings and increased
     efficiency as well as improved investor and creditor confidence in the long term.

     The sub-themes to be explored are:

     •	   Management-As-Design: What Can Management Learn from the Field of
          Design and How Might the Design Attitude Help Us Turn Social and Global
          Issues into Bona-fide Business Opportunities?

     •	   Massive Innovation: What Do We Know About Change at the Scale
          of the Whole?

     •	   Redesigning Management Education for the Future: If Anything Imaginable
          Were Possible How Might We Imagine and Design Responsible
          Management Education?

     Interactive Design

     Do you find that the most interesting conversations at conferences happen during
     the breaks? The Global Forum is co-convened with the UN Global Compact,
     a network of 4,700 companies and brings the world’s leading businesses and
     thought leaders into the room. Plus, more than two-thirds of agenda time is
     interactive: Powerful Networking is guaranteed.

     Outstanding speakers and workshops led by top experts is only part of the story.
     Using cutting edge, proven facilitation techniques to focus dialogue and ensure
     action, the Global Forum is less “talking heads” and more Real Engagement.
     What if the biggest social and global challenges are actually the biggest
     business opportunities? Learn how leading companies transform the way they
     do business, directly from the experts that lead these initiatives. Go home with
     Knowledge that will steer your organization through the recession.

     What if you could create real change by going to a conference? Imagine
     being a co-founder of initiatives such as a Nobel-type prize for business, new

38
sustainable-value frameworks, new business school curriculums and global
energy-innovation initiatives. Expect Results that matter: The first Global Forum
produced a global transformation in management education – the Principles for
Responsible Management Education, launched by UN Secretary General Ban Ki
Moon himself. What will you create at the second Global Forum?

Graphic Facilitation

The forum will be captured visually by Diana Arsenian, Graphic Facilitator.
Diana is the art director and senior consultant with The Grove Consultants
International, a San Francisco organization development firm that uses graphics
to facilitate meetings and implement organizational change. Ms. Arsenian
brings her extensive art training to the emerging field of information design
and organizational change, and has consulted with many leading technology
corporations, such as Hewlett Packard, Sun Microsystems, and Apple Computer.
She has also worked cross-culturally as a graphic recorder and facilitator with
many leading non-profit groups, including The Institute for the Future, The State
of the World Forum, and the United Religions Initiative. She is an alumna of the
Special Session Global Women’s Leadership: Lessons from Success and Best
Practices, 1997. She can be contacted at Darsenian@cs.com.

Designing the Meeting Space

In step with the theme of the Global Forum, we have worked with a team from
the Cleveland Institute of Art on the environment and communication design of
the Global Forum. The Design Environment at The Cleveland Institute of Art has
a strong focus on social responsibility and sustainability in the role of design.
Partnering with organizations such as BAWB on student/client projects is an
important part of the pedagogy.

The following individuals have made an invaluable contribution to the success of
the Global Forum:

Doug Paige – Project Leader, Cleveland Institute of Art – dpaige@cia.edu
nick Adorni – Communication Design – nick@nickadorni.com
Abigail Bickel – Environmental Design – info@abbybickel.com
Amanda McKenzie – Environmental Design – aemckenziedesign@gmail.com
Diana Peraita – Communication Design – dperaita@hotmail.com

Minimizing our Footprint

Until we have progressed to the sustainable society that we envision, an event
of this scale will have an unavoidable impact on the environment. We have,
however, taken conscious steps to reduce the environmental impact of hosting the
Global Forum and we invite your suggestions for the future.




                                                                                    39
OUR SPOnSORS


     With many thanks to our sponsors for making the Global Forum possible.



                  The Co-conveners of the BAWB Global Forum




                           ORGANIZATION DEVELOPMENT
                             AND CHANGE DIVISION



                 BAWB Global Forum Communications Partner




47
Global Forum Business As Agent Of World Benefits

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Global Forum Business As Agent Of World Benefits

  • 1.
  • 2. Dear Participants of the Global Forum, On behalf of the Weatherhead School of Management, the United Nations Global Compact, and the Academy of Management (Organization Development and Change Division) we are pleased to welcome you to the Second Global Forum for Business as an Agent of World Benefit: Manage by Designing in an Era of Massive Innovation. The Forum will focus on humanity’s ability to create positive change in the world through the power and promise of design. By bringing together the fields of design, management, and sustainable value creation, the Forum aims to advance the premise that ours is not only an era of massive change but one of massive design opportunity. We hope to fashion a new magnitude of creative capacity in a time that is calling out for unprecedented innovation and positive change. The Global Forum is not a traditional conference, but rather a call for decisive action. Over 400 leaders from 50 countries—joined virtually by thousands of individuals and hundreds of organizations—are convening around a strategic sustainability paradigm for the mutual benefit of business and society, one that highlights why the creation of sustainable value is the business opportunity of the 21st Century. The Global Forum therefore combines state-of-the-art presentations by world leaders with intense small-group dialogues designed to create specific action. Due to its participative nature and the amazing collective potential of the participants—both those joining the deliberations virtually as well as those attending in-person—the Global Forum’s success lies in your hands. With a warm welcome, David Cooperrider and Ron Fry 1
  • 3. FEATURED SPEAKERS GLOBAL FORUM MODERATORS David Cooperrider is the Fairmount Minerals Professor of Social Entrepreneurship and Professor of Management in the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University. He is also Faculty Director of the Fowler Center for Sustainable Value at Weatherhead. David has served as researcher and consultant to a wide variety of organizations using the Appreciative Inquiry methodology that he pioneered. He is also the former President of the Academy of Management’s Organization Development and Change Division and a co-founder of The Taos Institute. He has lectured and taught at Stanford University, MIT, the University of Chicago, Katholieke University in Belgium, Pepperdine University, and others. Ron Fry is the Chair of the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University, and is the Program Chair and member of the Executive Board for the Organization Development and Change Division of the Academy of Management. He serves as the Faculty Advisor of the Fowler Center for Sustainable Value and is the Chief Editor of the Fowler Center for Sustainable Value Innovation Bank. His research interests include organizational change and development, functioning of the executive, group dynamics and team effectiveness, whole-systems change processes, management and leadership development, and applications of Appreciative Inquiry to foster human cooperation. Ron was one of the co-creators of Appreciative Inquiry at Weatherhead and heads the Institute for Advances in Appreciative Inquiry. He also directs Weatherhead’s Masters in Positive Organization Development and Change Program. KEynOTE SPEAKERS Bill McDonough is an internationally renowned designer and one of the primary proponents and shapers of what he and his partners call ‘The Next Industrial Revolution.’ Time magazine recognized him in 1999 as a ‘Hero for the Planet,’ stating that “his utopianism is grounded in a unified philosophy that—in demonstrable and practical ways—is changing the design of the world.” Time magazine again recognized Mr. McDonough and Michael Braungart as “Heroes of the Environment” in October 2007. In 1996, Mr. McDonough received the Presidential Award for Sustainable Development, the nation’s highest environmental honor, and in 2003 earned the U.S. EPA Presidential Green Chemistry Challenge Award. In 2004 he received the National Design Award for exemplary achievement in the field of environmental design. In October 2007, Mr. McDonough was elected an International Fellow of the Royal Institute of 2
  • 4. British Architects. Jeffrey D. Sachs is the Director of The Earth Institute, Quetelet Professor of Sustainable Development, and Professor of Health Policy and Management at Columbia University. He is also Special Advisor to United Nations Secretary- General Ban Ki-moon. From 2002 to 2006, he was Director of the UN Millennium Project and Special Advisor to United Nations Secretary-General Kofi Annan on the Millennium Development Goals, the internationally agreed-upon goals to reduce extreme poverty, disease, and hunger by the year 2015. Sachs is also President and Co-Founder of Millennium Promise Alliance, a non-profit organization striving to end extreme global poverty. He is widely considered to be the leading international economic advisor of his generation. Nancy J. Adler is the S. Bronfman Chair in Management at McGill University in Montreal, Canada. She consults and conducts research on global leadership, cross-cultural management, and the arts and leadership. She has authored more than 100 articles and produced the film A Portable Life. Her book International Dimensions of Organizational Behavior (5th edition, 2008) has over a half-million copies in print in multiple languages. She has edited the books Women in Management Worldwide and Competitive Frontiers: Women Managers in a Global Economy. Her latest book is From Boston to Beijing: Managing with a Worldview. In addition to her research and writing, Dr. Adler consults with major global companies and government organizations on projects in Asia, Europe, North and South America, and the Middle East. Professor Adler is a Fellow of the Academy of Management, the Academy of International Business, and the Royal Society of Canada. She has been recognized with numerous awards, including ASTD’s International Leadership Award, SIETAR’s Outstanding Senior Interculturalist Award, the YWCA’s Woman of Distinction Award, and the Sage Award for scholarly contributions to management. Canada has honored Professor Adler as one of the country’s top teachers and elected her to the Royal Society of Canada. Dr. Adler is also a visual artist. The most recent exhibition of her paintings, “Reality in Translation: Art Transforming Apathy into Action,” was held at The Banff Centre where she was invited to be an artist in residence. Her paintings are held in private collections in Asia, the Americas, and Europe. Peter Senge (virtual keynote) is a senior lecturer at the Massachusetts Institute of Technology and founding chair of the SoL (Society for Organizational Learning) Council. He is the author of The Fifth Discipline: The Art and Practice of the Learning Organization, co-author of three related fieldbooks, Presence: An Exploration of Profound change in People, Society, and Organizations and most recently, The Necessary Revolution: How Individuals and Organizations are Working Together to Create a Sustainable World. Peter lectures throughout the world about decentralizing the role of leadership in organizations to enhance the capacity of all people to work toward healthier human systems. 3
  • 5. Bruce Mau, Chairman and CEO of Bruce Mau Design, Inc., is a visionary, a global thinker, and a world-leading design innovator. He believes that the power of design is boundless, and has the capacity to bring positive change into the world on a global scale. Igniting revolution within industries ranging from corporate and technological to urban and environmental, Mau uses design and his own optimism as a primary vehicle for positive change. As the complex challenges of the future exist across disciplines and industries, Mau is committed to interdisciplinary and purpose-driven innovation. In 2003, together with the Institute Without Boundaries, he produced Massive Change, an international discursive project that maps the new capacity, power and promise of design. Bruce Mau Design is a design studio based in Chicago and Toronto that works across cultural, civic, educational, and corporate sectors. Bruce Mau Design boasts a roster of clients including MTV, Royal Dutch Shell, Arizona State University, The Art Gallery of Ontario, Shaw Industries, Herman Miller, and the Coca-Cola Company. “Now that we can do anything, what will we do?” – Bruce Mau Russell L. Ackoff (virtual keynote)—often called the Dean of America’s Systems Thinking community—is the Anheuser Busch Professor Emeritus of Management Science at the Wharton School of the University of Pennsylvania. Dr. Ackoff helped establish the field of operations research in the 1950’s and was president of the Operations Research Society of America (ORSA) in 1956–1957. His book, Introduction to Operations Research, co-authored with C. West Churchman and Leonard Arnoff, John Wiley & Sons, (1957), was a pioneering work in the field. From 1964 to 1986, Dr. Ackoff was professor of systems sciences and professor of management science at the Wharton School. Dr. Ackoff characterizes human-created systems as “purposeful systems,” whose members are also purposeful individuals who intentionally and collectively formulate objectives and are parts of larger purposeful systems. The fact that human-created systems are experiencing profound change today can be attributed to the end of the Machine Age and the onset of the Systems Age. Systems Thinking teaches that knowledge and understanding of the aims of human-created, purposeful systems can only be gained by taking into account the mechanisms of social, cultural, and psychological systems involved in their creation. Dr. Ackoff has authored or co-authored 31 books and 250 articles, and has conducted research for more than 300 corporations and government agencies. His most recent book is Turning Learning Right Side Up: Putting Education Back on Track, co-authored with Daniel Greenberg, Wharton School Publishing (2008). Other key books are Re- Creating the Corporation: a Design of Organizations for the 21st Century, Oxford University Press (1999) and Redesigning Society, with Sheldon Rovin, Stanford University Press (2003). 4
  • 6. Roger L. Martin has served as Dean of the Rotman School of Management since September 1, 1998. He holds the Premier’s Chair in Competitiveness and Productivity and is Director of the AIC Institute for Corporate Citizenship. Previously, he spent 13 years as a Director of Monitor Company, a global strategy consulting firm based in Cambridge, Massachusetts, where he served as co-head of the firm for two years. His research work is in Integrative Thinking, Business Design, Corporate Social Responsibility, and Country Competitiveness. He writes extensively on design and is a regular columnist for BusinessWeek Online’s Innovation and Design Channel. He has written seven Harvard Business Review articles and published two books: The Opposable Mind: How Successful Leaders Win Through Integrative Thinking (Harvard Business School Press, 2007) and The Responsibility Virus: How Control Freaks, Shrinking Violets—And the Rest of Us—Can Harness The Power of True Partnership (Basic Books, 2002). In 2007 he was named a BusinessWeek ‘B-School All-Star’ for being one of the 10 most influential business professors in the world. BusinessWeek also named him one of seven ‘Innovation Gurus’ in 2005, and in 2004 he won the Marshall McLuhan Visionary Leadership Award. He serves on the Boards of Thomson Reuters, Research in Motion, The Skoll Foundation, the Canadian Credit Management Foundation, Social Capital Partners, and Tennis Canada. He is a trustee of The Hospital for Sick Children and Chair of the Ontario Task Force on Competitiveness, Productivity and Economic Progress. A Canadian from Wallenstein, Ontario, Roger received his AB from Harvard College, with a concentration in Economics, in 1979 and his MBA from the Harvard Business School in 1981. Janine Benyus is a biologist, innovation consultant, and author of six books, including Biomimicry: Innovation Inspired by Nature. In Biomimicry, she names an emerging discipline that seeks sustainable solutions by emulating nature’s designs and processes (for instance, solar cells that mimic leaves). Since the book’s 1997 release, Janine has evolved the practice of biomimicry, consulting with businesses and conducting seminars about learning from the genius that surrounds us. Her favorite role is biologist-at-the-design-table, introducing innovators to organisms whose well- adapted designs have been tested over 3.8 billion years. In 1998, Janine co- founded the Biomimicry Guild with Dr. Dayna Baumeister. Headquartered in Helena, Montana, the innovation consultancy conducts biological consulting and research, leads workshops and field excursions, and operates a speakers’ bureau. The Guild helps designers learn from and emulate natural models to develop products, processes, and policies that create conditions conducive to life. Alongside the Guild staff, Janine consults with companies and speaks to audiences in the U.S. and abroad. In 2005, Janine founded The Biomimicry Institute (TBI), a nonprofit organization based in Missoula, Montana. In 2008, TBI launched AskNature. org, a social network for the biomimicry community that includes an interactive database of biological data. Awards include Time magazine’s Heroes of the Environment, Rachel Carson Environmental Ethics, Lud Browman Award for Science Writing in Society, and the Barrows and Heinz Distinguished Lectureships. 5
  • 7. Ray Anderson is the Founder and Chairman of Interface, Inc. The story is now legend: the “spear in the chest” epiphany Ray Anderson experienced when he first read Paul Hawken’s The Ecology of Commerce seeking inspiration for a speech to an Interface task force on the company’s environmental vision. Fourteen years and a sea of change later, Interface, Inc., is nearly 50 percent to its target of “Mission Zero,” the journey no one would have imagined for the company or the petroleum-intensive industry of carpet manufacturing, which has been forever changed by Ray’s vision. The once captain of industry has eschewed a luxury car for a Prius and built an off-the-grid home, authored a book chronicling his journey called Mid-Course Correction, become an unlikely screen hero in the 2004 Canadian documentary, The Corporation, and was named one of Time International’s Heroes for the Environment in 2007. He’s a sought-after speaker and advisor on all issues eco, and served as co-chairman of the President’s Council on Sustainable Development. Delos M. (Toby) Cosgrove, M.D., is president and chief executive officer of Cleveland Clinic. As CEO, Dr. Cosgrove presides over a 4.6-billion-dollar healthcare system comprised of the Cleveland Clinic, nine community hospitals, 14 family health and ambulatory surgery centers, Cleveland Clinic Florida, Cleveland Clinic Toronto, and the developing Cleveland Clinic Abu Dhabi. Dr. Cosgrove received his medical degree from the University of Virginia School of Medicine in Charlottesville and completed his clinical training at Massachusetts General Hospital, Boston Children’s Hospital, and Brook General Hospital in London. His undergraduate work was at Williams College in Williamstown, Massachusetts. He was a surgeon in the U.S. Air Force and served in Da Nang, Republic of Vietnam as the Chief of U.S. Air Force Casualty Staging Flight. He was awarded the Bronze Star and the Republic of Vietnam Commendation Medal. Joining Cleveland Clinic in 1975, Dr. Cosgrove was named chairman of the Department of Thoracic and Cardiovascular surgery in 1989. Under his leadership, Cleveland Clinic’s heart program was ranked number one in America for ten years in a row (U.S. News & World Report). He performed more than 22,000 operations and earned an international reputation for expertise in all areas of cardiac surgery, especially valve repair. As an innovator, Dr. Cosgrove has 30 patents filed for developing medical and clinical products used in surgical environments. 6
  • 8. Craig B. Wynett is the senior executive responsible for developing the “creative” capabilities necessary to create, qualify and launch game-changing products and services for P&G. Mr. Wynett’s career at P&G spans more than 20 years. He joined P&G in 1988 in the U.S. health-care sector and advanced through increasing levels of responsibility to become the Director of Health Care New Products. In 1994, CEO John Pepper appointed Craig as the founding director of the newly established Corporate New Ventures organization (CNV). In 1998, he rose to General Manager. Under his leadership, CNV produced many of P&G’s most successful new products including Swiffer®, ThermaCare®, and Press & Seal®, as well as initiating and completing the IAMS® pet care acquisition. In his bestselling book The Game Changer, P&G CEO A.G. Lafley describes Craig as “… one of the most provocative, out-of-the-box thinkers about innovation I have ever met.” In addition to applying his creative talents to the packaged goods industry, Craig was the inspiration for, and co-author with Dr. Mehmet Oz of, the YOU series of health books. Their first book YOU: The Owner’s Manual debuted in May 2005 and became a #1 New York Times bestseller and, behind Harry Potter, was the #2 best-selling book published in 2005. Their latest book, YOU Staying Young, the Owner’s Manual for Extending Your Warranty also debuted at #1 on the New York Times list, and is listed by People magazine as the #3 selling book in the world in 2007. A native of Atlanta, Georgia, Craig earned a BS in Biochemistry from the University of Georgia and an MBA from the University of Virginia’s Darden School. He and his wife of 26 years, Denise, have two sons Ryan, 23, and Jim, 19. PAnELiSTS AnD MODERATORS Richard Buchanan is Professor of Design and Information Systems at the Weatherhead School of Management, Case Western Reserve University. Before joining the faculty at Case Western, he was Professor of Design and former Head of the School of Design at Carnegie Mellon University. At Weatherhead, he is involved in introducing the concepts and methods of design into management, extending traditional areas of design theory and practice in innovative new applications such as Interaction Design and Organization Design. He is a frequent speaker in venues around the world. Among his numerous publications are Discovering Design: Explorations in Design Studies, The Idea of Design, and Pluralism in Theory and Practice. He is Co-Editor of Design Issues, an international journal of design history, theory, and criticism published by the M.I.T. Press. He is Visiting Professor at the London College of Communication and also at the University of Brighton. He is also a former President of the Design Research Society, the international learned society of the design research community based in the United Kingdom. Professor Buchanan received his A.B. and Ph.D. from the Committee on the Analysis of Ideas and the Study of Methods at the University of Chicago. 7
  • 9. Rinaldo S. Brutoco is the Founder and President of the World Business Academy, a non-profit think tank founded in 1987 whose mission is to educate and inspire business leaders to take responsibility for the planetary whole. Over the last 20 years, the Academy has continuously published cutting-edge articles that address the role and responsibility of business in relation to the criti¬cal moral, environmental, and social dilemmas of the day. Core areas of the Academy’s work include sustainable business strategies, the challenge of values-driven leadership, development of the human potential at work, innovative best practices within new business paradigms, and global reconstruction. In 2007, Rinaldo co-authored Freedom from Mid-East Oil, a leading book on energy and climate change. A leading executive, writer, and keynote speaker for over 25 years, Rinaldo is widely recognized as a practical visionary, change agent, and futurist. He was Founder and President of the nation’s first pay cable television operation, and CEO of one of the first companies to offer over-the-air TV transmission of major motion pictures. He has served on the board of The Men’s Wearhouse, a two-billion-dollar company for over a decade, and on numerous non-profit boards, including the Gorbachev Foundation. Manuel Escudero is the Special Adviser to the United Nations Global Compact; Head of the Secretariat of the Principles for Responsible Management Education; Executive Director of the Research Center for the Global Compact; and Senior Fellow of The Levin Institute. He received his Ph.D. and M.Sc. from the London School of Economics and Political Sciences and his B.Sc. from the Escuela Superir de Técnicas Empresariales (ESTE) in Spain. Apart from his current roles, Dr. Escudero has held several Teaching and Academic Administrative positions at the IE Business School in Spain, including Professor of Macroeconomics; Professor of Business and the Economic Environment, Country Analysis and International Political Analysis; Associate General Director; Faculty Dean; Research Dean and was also the Founder and Associate Director of IE Executive College. His public sector experience within Spain includes a term as the director of the Ministerial Group of thought leaders on Corporate Social Responsibility and as Senior Advisor to the Secretary of the Spanish Council of Ministers. He served as Secretary General for the Spanish Network of the UN Global Compact and was head of Global Compact Special Projects and Global Compact Networks, amongst other things, before taking on his current roles in the United Nations. Dr. Escudero’s writing includes eight books, seven chapters in books and five public reports and he has spoken at over seventy conferences and seminars. He serves as the Chair of the European Union Network of International Civil Servants in New York and as Member of the Board for the Globally Responsible Leadership Initiative. 8
  • 10. Shirley Brady joined BusinessWeek in June 2008 as its first community editor. She manages reader engagement for BusinessWeek, which entails connecting everything BusinessWeek is doing with its readers online, and connecting BusinessWeek’s journalists to readers and commenters, along with viewers of BW videos, listeners of BW podcasts, and all other touch points with BW’s audience. An award- winning journalist, Shirley was previously a writer/editor for the trade magazine CableWorld, where she launched and managed its website, Cable360.net. Before that, she was a writer and editor at Time, Inc. She was the travel editor for Time Asia while based in Hong Kong, and in 1999 moved to New York where she worked for Time, People and Money. In addition to her work as a print and Web journalist, Shirley was a TV producer and writer at the Canadian public broadcaster TVOntario and Discovery Channel Asia, and was also a regular on-air contributor to CNN International. She lives in New York with her husband, Andrew, an artist; their daughter, Isabel; and their Hong Kong-born mutt, Ben. Peter Coughlan is a partner at IDEO and leads IDEO’s Transformation Practice, a group that specializes in helping organizations learn design thinking and design methods through deep collaboration with clients to design new products, services, and experiences, as well as the structures needed to grow the organization. Peter has led projects such as innovation process design, service excellence, and customer and employee journeys, in domains as diverse as tribal leadership, supply-chain design in the food industry, and healthcare. Some of his clients and collaborators include Kaiser Permanente, Kraft Foods, Mass General, Procter & Gamble, Roadway Express, The Robert Wood Johnson Foundation, and Stanford University. Peter has a B.A in English Literature from Trinity College, a Master’s in Education from Boston University, and a Ph.D. in Applied Linguistics from UCLA. Kenneth Gergen is a Senior Research Professor at Swarthmore College, and the President of the Taos Institute. He is internationally famous for his contributions to social constructionist theory and its practical implications. The Taos Institute is a non-profit, educationally oriented initiative that brings constructionist theory together with practices of social transformation. Among Gergen’s most significant writings are Realities and Relationships, the Saturated Self, and An Invitation to Social Construction. His forthcoming book with Oxford University Press is Relational Being, Beyond Self and Community. Gergen has been awarded fellowships by both the Fulbright and Guggenheim foundations, and has received honorary degrees in both Europe and the US. 9
  • 11. Jason Pearson is the president and CEO of GreenBlue and a specialist in the field of applied design innovation, with particular emphasis on design as an instrument for positive social and environmental change. In addition to working professionally as a designer, he has coordinated design grant making at the National Endowment for the Arts and served as a program director for The Summit Foundation, supporting sustainable design innovative. His research and publications on progressive design and business practice include University-Community Design Partnerships: Innovations in Practice, “‘Operative Practices’ in Good Deeds, Good Design,” and a recently published report entitled “Design & Sustainability: Opportunities for Systemic Transformation.” Jason earned a Bachelor of Arts in the history and theory of architecture and a Master of Architecture in design, both from Princeton University. Maryam Alavi is the Vice Dean and the John M. and Lucy Cook Chaired Professor of Information Strategy at Emory Goizueta Business School. Since joining Goizueta from the University of Maryland, where she was the Orkand Professor of Information Systems and Chairperson of the IS Department, she has served in multiple senior administrative roles including that of Interim Dean. As an expert in IT and knowledge management, and technology-mediated learning, Maryam has authored 70 published papers and has served on editorial boards of several prestigious academic journals. She has taught executive development courses at Harvard Business School and Duke University, among others, and has consulted with organizations including AT&T, KPMG Peat Marwick, IBM, Marriott Corporation, the American College of Physicians, the General Accounting Office, and the World Bank. Her international work experience includes teaching graduate and executive development programs in Europe, the Middle East, North Africa, and Asia. She is a two-term board member of the Georgia Technology Authority appointed by the Governor of the State of Georgia and is the architect of the School’s student leadership development program. N. Mohan Reddy is the Albert J. Weatherhead, III Professor of Management and Dean of the Weatherhead School of Management, Case Western Reserve University. His interests are along two dimensions: the first is focused on how professional societies and trade associations influence the adoption and diffusion of new technologies. A second area of interest concerns the dynamics of how social goods are created through corporate interests and actions. His work has been published in a number of international journals, including the IEEE Transactions on Engineering Management, and Research Policy. Dean Reddy serves as a member of the Board of Directors for Brush Engineered Materials, Keithley Instruments, Smith Industries, Dealer Tire, Jumpstart, and MAGNET. 10
  • 12. Ira A. Jackson is the Henry Y. Hwang Dean of the Peter F. Drucker and Masatoshi Ito Graduate School of Management at Claremont Graduate University, where he is also a professor of management. Recently ranked among the top ten business schools in the country, the Drucker school focuses both on competence and compassion, analysis and intuition, leadership and teamwork, success and significance, and doing good and doing well. Jackson has focused his personal and professional life at the intersection of business, government, and civil society, and prior to coming to Claremont, has held various esteemed leadership positions in business, government, higher education, and the non-profit sector. These include serving as the Senior Associate Dean and Director of the Center for Business and Government of Harvard’s John F. Kennedy School of Government, Commissioner of Revenue for the Commonwealth of Massachusetts, Executive Vice President of BankBoston, and President and CEO of the Arizona State University Foundation. He is co-author (with Jane Nelson) of Profits with Principles: Seven Strategies for Delivering Value with Values (Doubleday, 2004). Chuck Fowler is a longtime proponent of sustainable business practices and actively encourages environmental, social and economic responsibility as President and CEO of Fairmount Minerals. A native of Danville, Illinois, Fowler has held leadership positions in the mineral production industry for more than four decades. He is past president of both Wedron Silica Company and Martin Marietta Corporation’s Industrial Sand Division. Chuck Fowler joined Fairmount Minerals, Ltd. in 1986 and has grown the business to become one of the largest producers of industrial sand products in the United States. Fairmount Minerals has earned numerous awards and recognition for its sustainable business practices, including the U.S. Chamber of Commerce Business Civic Leadership Center 2006 Corporate Stewardship Award, the National Association of Manufacturers Sandy Trowbridge Award for Social Responsibility, and the Ford Motor Company 2005 World Excellence Award for Corporate Social Responsibility. In addition to his professional accomplishments, Chuck Fowler is a 1990 graduate of the Weatherhead School of Management’s Executive Master of Business Administration degree program and serves on the Case Western Reserve University Board of Trustees. He also serves on the boards of local non-profit organizations including Geauga YMCA, DDC Clinic for Special Needs Children and the Alzheimer’s Association, and he actively participates in industry associations as officer and former chairman of the National Industrial Sand Association, member and national director of the American Foundry Society, and officer and past president of the Foundry Education Foundation. Chuck currently resides in Cleveland, Ohio with his wife, Charlotte Fowler, who is actively involved in the arts and children’s programs in the area. 11
  • 13. Rodrigo Costa Da Rocha Loures was born in Curitiba, Paraná. Mr. Loures has a degree in Business Administration from São Paulo’s Fundação Getulio Vargas, and was a professor at the Federal University of Paraná, School of Administration, and at Paraná’s Catholic University. In 1968, he founded Nutrimental, a food business that employs around 1,000 people, and which operates in the states of Paraná, São Paulo, Santa Catarina, Pernambuco, Rio Grande do Sul, Rio de Janeiro, and Minas Gerais. Since October 2003, he has presided over the FIEP System–the federation of industries of the state of Paraná. He is also vice-president of the CNI: the National Federation of Industries; president of the COPIN, the permanent thematic council for industrial policies and technological development of CNI; and vice- president of PROTEC, the Brazilian society promoting technological innovation. He is a member of the CDES (the federal council for economic and social development) and the CCT (the federal council for science and technology); a member of the Director Council of National Founds for Scientific and Technological Development (FNDCT), a member of SESI, SENAI’s National Council, and of the National Forum of Industries. He represents the CNI in the Deliberative Council of the ABDI (the Brazilian agency for industrial development) and he is a consultant advisor to ANPROTEC (the national association of entities promoting innovative undertakings). He is also a member SEBRAE (PR’s Deliberative Council); of MTC (the managing committee for the Green-and-Yellow Fund); of the FBDS (the Brazilian foundation for sustainable development); of the World Business Academy, of the IONS (Institute of Noetic Sciences); and of the ETHOS Institute for Social Responsibility. Thomas F. Beech is President and CEO of the Fetzer Institute in Kalamazoo, Michigan. Born in St. Paul, Minnesota, he received undergraduate education at Carleton College and graduate education at Union Theological Seminary and Columbia University, where he was a member of the International Fellows Program. In 1968, Mr. Beech joined the Apache Corporation, initially in an urban affairs position and later became the Marketing Manager for that corporation’s Oil and Gas Investment Division. He became Associate Director of The Minneapolis Foundation in 1974 and was Executive Director from 1978 to 1984. From 1984 to 2002 he was Executive Vice President and CEO of The Burnett Foundation in Fort Worth, Texas. Mr. Beech’s work in philanthropy has emphasized the central importance of building solid working relationships based on trust, mutual respect, and integrity. He has written and consulted extensively on non-profit governance, and organizational and personal resilience. He has served on the boards of directors of the Council on Foundations, Independent Sector, the Conference of Southwest Foundations, The Institute for Community Peace, and Funders Concerned About AIDS. 12
  • 14. OTHER SPEAKERS Chris Laszlo is managing partner and co-founder of Sustainable Value Partners. He provides advisory services to senior leaders in some of the world’s largest companies to transform societal opportunities and risks into sources of competitive advantage. He has led hundreds of seminars and spoken widely on “sustainability for strategic advantage” inside companies and at leading business schools. For nearly ten years, he was an executive at Lafarge, a world leader in building materials, holding positions as head of strategy, general manager of a manufacturing subsidiary, and vice president of business development. Prior to that he spent five years with Deloitte Touche, where he consulted on strategy to global industry leaders. Educated at Swarthmore College, Columbia University, and the University of Paris, Chris earned a Ph.D. in Economics and Management Science. He is the author of The Sustainable Company: How to Create Lasting Value through Social and Environmental Performance, Island Press, 2003. (Paperback July 2005.) His latest book is, Sustainable Value: How Leading Companies Are Doing Well by Doing Good, Stanford University Press, 2008. John Whalen is a Principal at Blu Skye Sustainability Consulting, where he focuses on helping companies use the lens of sustainability to discover new sources of business value. Blu Skye’s specialty is bringing together business executives, their value-chain partners, and a broad range of social and environmental stakeholders to create a “whole system” perspective that illuminates new opportunities for collaborative innovation that creates value for the business and value for society. Applying these tools, John and his colleagues at Blu Skye have helped companies realize radical efficiency improvements in materials and energy use, ensure sustainable supply of essential resources, build more transparent and responsible supply chains, and create better, healthier products that differentiate them in the marketplace. As part of the Blu Skye team, John has worked for four years with Wal-Mart on their pioneering sustainability effort, is supporting the Innovation Center for the U.S. Dairy Industry in developing and implementing a sustainability strategy, and has supported the Applied Sustainability Center at the University of Arkansas in becoming one of the preeminent academic centers of applied research in sustainability. Prior to working with Blu Skye John was a founding Partner of Sustainable Value Partners. He has over 23 years of management consulting experience in strategy, operations, and organizational change. 13
  • 15. Kyle Tanger is the founder of Clear Carbon Consulting, experts at measuring, managing and mitigating carbon. He brings significant carbon and energy experience, having managed the complex inventory efforts of several multi-million dollar companies with combined GHG emissions totaling more than 150 million tons. Mr. Tanger led supply chain carbon footprint analyses for Wal-Mart’s supply chain initiative pilot in conjunction with the Carbon Disclosure Project, and has performed numerous carbon footprint analyses for individual consumer products. He served as an expert peer reviewer for the World Resources Institute and World Business Council for Sustainable Development’s (WRI/WBCSD) GHG Protocol, and is currently engaged in the authoring of WRI’s supply chain-focused GHG Protocol. Mr. Tanger also serves as an advisory board member for the Pew Center for Global Climate Change’s new report on corporate energy efficiency strategy and was selected as a Table Facilitator for the 2008 Clinton Global Initiative Annual Meeting’s Energy and Climate Focus Area. Tim O’Connor is Co-Executive Director and Chief Inspiration Officer of the EthicMark® Award for Ethical Advertising. The Award recognizes outstanding ethical marketing which uplifts the human spirit and society. The award is supervised under the auspices of the World Business Academy whose Fellows include some of the worlds leading figures who are rekindling the human spirit in business, including Warren Bennis, Deepak Chopra, David Cooperrider, Stephen Covey, Hazel Henderson, Gay Hendricks, Jean Houston, Amory Lovins, Greg Mortenson, Michael Ray, and Peter Senge. When not trying to uplift human spirit and society he is CEO of Next Horizon Group, and a Managing Principal at the Zyman Group, an international strategic marketing and growth strategy consultancy. Formerly, he was an executive at Unisource Worldwide, Siemens and Honeywell. Throughout his career he has been at the leading edge with developing and bringing to the marketplace sustainable products by marrying Design for Six-Sigma with Design for Sustainability (well before sustainability was top of mind). He has an MBA from Kellogg, a BA from LaSalle, and is a graduate of the US Army Corps of Engineers Officer School. Tim is an Adjunct Professor at Kennesaw State University and is a member of the Board of the World Business Academy whose mission is to “rekindle the human spirit in business.” 14
  • 16. Barbara R. Snyder, who began her academic career in higher education in the Case Western Reserve University School of Law, was elected President of Case Western Reserve University in December 2006 and began her tenure as the first woman to hold the office on July 1, 2007. In her first year the university developed a campus-wide strategic plan, achieved its third-highest fundraising total in history and eliminated its operating deficit three years ahead of schedule. Snyder previously served as the executive vice president and provost of The Ohio State University, where she worked to enhance the campus’ academic stature and improve the quality of life for all constituents. Her initiatives included a targeted investment policy where promising programs competed for institutional investment, and paid parental leave policies. Frank G. Jackson, the 56th Mayor of Cleveland, lives in the Central neighborhood on the same street where he grew up. He graduated from Cleveland Public Schools and served in the U.S. Army. After returning to Cleveland, he earned an associate’s degree from Cuyahoga Community College and his bachelor’s degree, master’s degree, and law degree from Cleveland State University. His commitment to public service began as an Assistant City Prosecutor in the Cleveland Municipal Court Clerk’s Office. In 1989, Jackson was elected to Cleveland City Council, where he represented Cleveland’s 5th Ward for 16 years. From 2002-2005, Jackson served as President of Cleveland City Council. In January, 2006, Jackson began his tenure as Mayor of Cleveland. As Mayor, Jackson has continued to focus on his commitment to improve the quality of life in the City of Cleveland, improve city services and provide opportunities for success for residents and business. Under his leadership the City has seen a reduction in violent crime (down 12% since 2006) and enhanced services for senior citizens and youth (including free tuition, the Mayor Frank G. Jackson Scholarship Program and the creation of 4000 summer jobs). He has also spearheaded the streamlining of business support services and other initiatives, in order to promote economic development: Mayor Jackson has led international trade missions, instituted joint economic development agreements with suburbs, and implemented the City’s first capital improvement plan in more than a decade. Connecting Cleveland 2020, the first comprehensive citywide plan since 1991 has rebuilt the City’s 36 neighborhoods with streetscape projects storefront renovations, new recreation facilities, and improvements to city parks. 15
  • 17. WORKSHOP AnD PAPER PRESEnTERS Joseph Adelegan, Global network for Environment and Economic Development Research Michel Avital, University of Amsterdam Frank J. Barrett, PhD, Harvard Business School, naval Postgraduate School Viva Bartkus, University of notre Dame Sara Beckman, Haas School of Business David Berdish, Ford Motor Company Janis Birkeland, Queensland University of Technology Felipe Botero, MetLife insurance Chester Bowling, Ohio State University Extension Louis Brennam, Trinity College Marijke Broekhuijsen, nyenrode Business Universiteit Timothy J. Cawley, The Dow Chemical Company David Celento, Penn State University Sayan Chatterjee, Weatherhead School of Management, Case Western Reserve University Mon-Chu Chen, University of Madeira Tingting Rachel Chung, Carlow University Barry Colbert, Wilfred Laurier University Jon Coleman, Ford Motor Company Fred Collopy, Weatherhead School of Management, Case Western Reserve University David Cooperrider, Weatherhead School of Management, Case Western Reserve University Tom Cummings, Executive Learning Partnership (ELP) Carol Dalglish, Queensland University of Technology Turo Dexter, national Peace Academy Daniel Diermeier, Kellogg School of Management Kokila Doshi, University of San Diego Amy Edmonson, Harvard Business School Lou Ensel, national Peace Academy Manuel Escudero, Un PRME Secretariat Traci Fenton, WorldBlu inc. Ann E. Feyerherm, Pepperdine University Erin Fitzgerald, Dairy Management inc. (DMi) Ron Fry, Weatherhead School of Management, Case Western Reserve University Alain Gauthier, Core Leadership Development / The Global Transforming Ensemble Mary Gentile, Aspen institute Center for Business Education Kamal Gollakota, University of Redlands Holly Harlan, Entrepreneurs for Sustainability (E4S) Mary Jo Hatch, Emerita University of Virginia / Copenhagen Business School Rebecca Henn, University of Michigan David Graham Hyatt, Weatherhead School of Management, Case Western Reserve University Johnette Isham, isham + Associates inc. Jonathan L. Johnson, Weatherhead School of Management, Case Western Reserve University 16
  • 18. Caneel K. Joyce, Haas School of Business Joe Keller, Procter & Gamble Elizabeth Kurucz, University of Guelph Drummond Lawson, Method Jennifer Magnolfi, Herman Miller inc. Judy Matthews, Queensland University of Technology Jennifer McCracken, HAVi Global Solutions Nancy McGaw, Aspen institute Business and Society Program Malcolm McIntosh, Coventry University Philip Mirvis, Boston College Center for Corporate Citizenship Marc Lavine, Boston College Roger Martin, Dean, Rotman School of Management, University of Toronto Mary McNally, Montana State University Bo Miller, The Dow Chemical Company Tom Morley, President, Lube Stop Adam Muellerweiss, The Dow Chemical Company Ashwini Narayanan, Microplace / eBay Mike Nicholus, Accenture Phillip J. O’Dwyer, Trinity College Kara M. Palamountain, Kellogg School of Management Jason Pearson, GreenBlue Michael Pirson, Fordham University / Harvard University / Humanistic Management network George Por, Community intelligence Isabel Rimanoczy, Un PRME / Legacy Coaching Georges Romme, Eindhoven University of Technology Vijay Sathe, Professor, Drucker School of Management Garima Sharma, Weatherhead School of Management, Case Western Reserve University Tim Shea, University of Massachusetts, Dartmouth David Sherman, Blu Skye Sustainability Consultants Peter Stanwick, Auburn University Sari Stenfors, CEO, innovation Democracy inc. Glen Taylor, york University Tojo Thatchenkery, George Mason Unisversity Gregory Theyel, york University Kevin Thompson, iBM Liisa Vlikangas, innovation Democracy inc. Sandra Waddock, Boston College Peter Whitehouse, MD, Case Western Reserve University Timothy J. Wilkinson, Montana State University Danielle P. Zandee, nyenrode Business Universiteit Nadya Zhexembayeva, iEDC Bled School of Management 17
  • 19. AGEnDA Tuesday, June 2nd 8:30 AM - Sustainable Value Toolkit - Dively Executive 5:00 PM Executive Workshop Education Center Learn how to create sustainable value in your company directly from the experts that led some of the largest sustainability transformations in Fortune 500 companies. An intensive workshop including everything from strategic approaches to concrete tools and methods. Presented by: Chris Laszlo (Managing Partner, Sustainable Value Partners) Jon Whalen (Blu Skye Sustainability Consultants) David Cooperrider (Fairmount Minerals Professor of Social Entrepreneurship and Chair of the Fowler Center for Sustainable Value) 6:00 PM - Welcome Reception Hyatt Regency CLE. 9:00 PM at the Arcade Welcome addresses by Mayor Frank Jackson (Mayor of Cleveland) and Barbara Snyder (President, Case Western Reserve University). Keynote by Gunter Pauli (Founder and Director, Zero Emissions Research Intiative). The Ethic Mark ® Award will be conferred by Tim O’Connor (CEO, Next Horizon Group & Board Member, World Business Academy) and Ron Nahser (Managing Director, Corporantes, Inc.). Wednesday, June 3rd 8:00 AM - Morning Welcome The Veale Center 8:30 AM David Cooperrider & Ron Fry 8:30 AM - Opening Inquiry The Veale Center 9:15 AM Dialogues in pairs. Appreciative Inquiry Session facilitated by David Cooperrider & Ron Fry 9:15 AM - Break The Veale Center 9:45 AM 9:45 AM - Keynote The Veale Center 10:45 AM Bill McDonough (Founding Principal, William McDonough + Partners; 18 co-Author of Cradle to Cradle)
  • 20. 10:45 AM - Roundtable Dialogues The Veale Center 11:45 PM Appreciative Inquiry Session led by David Cooperrider & Ron Fry 11:45 PM - Keynote The Veale Center 12:30 PM Jeffrey Sachs (Economist and Author of The End of Poverty; Director of The Earth Institute, Columbia University) 12:30 PM - Lunch The Veale Center 1:30 PM 1:30 PM - Keynote The Veale Center 2:00 PM Bruce Mau (President and Creative Director, Bruce Mau Design) 2:00 PM - Breakout Sessions Various Locations 3:30 PM Interactive Workshops and Paper Sessions. See Breakout Sessions for session topics, presenters and venues. 3:30 PM - Break The Veale Center 4:00 PM 4:00 PM - Corporate Keynotes and The Veale Center 5:30 PM Discussion How are leading companies driving innovation and sustainability through design thinking? Featuring: Ray Anderson (CEO, Interface Inc.) Toby Cosgrove (CEO, Cleveland Clinic) Craig Wynett (General Manager, Future Growth Initiatives, P & G) Moderated by Rinaldo Brutoco (President, World Business Academy) 6:00 PM - Reality in Translation: Reinventing Cleveland Museum 10:00 PM our Legacy of Art An Arts & Leadership event designed by Nancy Adler (Professor of International Management, McGill University and Visual Artist) 19
  • 21. Thursday, June 4th 8:00 AM - Morning Welcome The Veale Center 8:30 AM David Cooperrider & Ron Fry 8:30 AM - Designers Panel The Veale Center 10:00 AM How can design be a catalyst for massive positive change? With: Jason Pearson (CEO, GreenBlue) Peter Coughlan (Partner and Head of Transformation practice, IDEO) Ken Gergen (Mustin Professor of Psychology, Swarthmore College), Shirley Brady (Community Editor, BusinessWeek). Moderated by: Richard Buchanan (Professor of Design, Case Western Reserve University, former Dean of the Design School at Carnegie Mellon) 10:00 AM - Break The Veale Center 10:30 AM 10:30 AM - Roundtable Dialogues The Veale Center 12:00 PM Appreciative Inquiry session led by David Cooperrider & Ron Fry 12:00 PM - Virtual Keynotes The Veale Center 12:30 PM Systems thinking perspectives from Russ Ackoff (Professor Emeritus, Wharton) and Peter Senge (Senior Lecturer, MIT and author Presence) 12:30 PM - Lunch The Veale Center 1:30 PM 1:30 PM - Keynote The Veale Center 2:00 PM Roger Martin (Dean, Rotman School of Management, University of Toronto) 2:00 PM - Breakout Sessions Various Locations 3:30 PM Interactive Workshops and Paper Sessions. See Breakout Sessions for session topics, presenters and venues. 20
  • 22. 3:30 PM - Break The Veale Center 4:00 PM 4:00 PM - Deans Panel The Veale Center 5:30 PM How are leading business schools incorporating design thinking and sustainability? Featuring: Ira Jackson (Dean, Peter F. Drucker and Masatoshi Ito Graduate School of Management), Maryam Alavi (Senior Vice Dean of Goizueta Business School at Emory), Mohan Reddy (Dean, Weatherhead School of Management) Moderated by Manuel Escudero (Head, PRME Secretariat, Special Adviser, UN Global Compact) 6:00 PM - Evening Reception Peter B. Lewis 9:00 PM Building Keynote by Janine Benyus (co-Founder, Biomimicry Guild) Friday, June 5th 8:00 AM - Morning Welcome The Veale Center 8:30 AM David Cooperrider & Ron Fry 8:30 PM - Interactive Design The Veale Center 12:00 PM Design-focused Appreciative Inquiry led by Peter Coughlan (IDEO), David Cooperrider & Ron Fry 12:00 PM - Lunch The Veale Center 1:00 PM 1:30 PM - Global Forum Consortium CEO The Veale Center 2:30 PM Panel The CEOs of the Global Forum Consortium: Chuck Fowler (CEO, Fairmount Minerals), Rodrigo Loures (President, Nutrimental S.A.; Vice- President, CNI), Thomas Beech (President and CEO, Fetzer Institute) 21
  • 23. BREAKOUT SESSiOnS Breakout sessions will take place on June 3 and June 4 from 2:00pm – 3:30pm. Participants can customize their learning by choosing one of the many different sessions to attend each day. There are two kinds of breakout sessions: Workshops: Interactive how-to sessions, showcasing real-life examples and practical tools. Paper Sessions: Focusing on case studies and concepts. In these sessions, participants will learn about current trends and best practices from leading companies, backed up with the latest research and analysis. Breakout sessions will be held in the Veale, Olin, Sears, Nord and White buildings (see map). WORKSHOPS June 3, 2:00pm to 3:30pm Designing Networks For Sustainability Holly Harlan, President, Entrepreneurs for Sustainability (E4S) Elizabeth Kurucz, University of Guelph This workshop combines practice and theory and examines how Barry Colbert, Wilfred the design of networks of people and organizations enable Laurier University collaboration and significant expansion of sustainability efforts throughout the network. Chester Bowling, Ohio State University Extension Moderated by George Por, founder and senior consultant, Community intelligence. 22
  • 24. WORKSHOPS June 3, 2:00pm to 3:30pm GreenBlue: Metrics as a Framework for Innovation Sustainability creates an expanded definition of excellence. Jason Pearson, President & For designers, an expanded set of design criteria. For CEO, GreenBlue businesspeople, an expanded set of performance metrics. These new metrics present both an organizational learning challenge and an opportunity for significant competitive advantage. Joe Keller, Senior Engineer, GreenBlue is a nonprofit institute that collaborates with the private Procter & Gamble sector to enable the positive redesign of industrial systems. In this session, GreenBlue will introduce its work to define sustainability Timothy J. Cawley, Global metrics for specific industry sectors and develop practical tools EH&S Product Leader, The that help companies to address these metrics. Dow Chemical Company Partners from GreenBlue’s two largest projects, the Sustainable Packaging Coalition and CleanGredients, will discuss how their companies have incorporated sector-based sustainability metrics Jennifer McCracken, into operations. The session will blend discussion of metrics as a Environmental Manager, framework for sustainability innovation with examples of real-life HAVi Global Solutions implementation. Innovation in Organizations and Systems Nadya Zhexembayeva, iEDC Bled School of Management In a workshop presented by top sustainability consultants, you will discover practical ways to innovate and redesign not only your organization, but the entire system that it is part of. David Sherman, Blu Skye Sustainability Consultants Redesigning Personal Mobility Jon Coleman and David Going beyond fuel efficiency and reduced emissions, Ford Motor Berdish, Ford Motor Company, Cisco Systems, and the University of Michigan are Company. taking a wider view of what urban mobility will look like in the not-too-distant future. Redesigning Management Education with PRME: Part I In light of the global economic crisis of confidence, there has never been a greater need for a redesign of business education Manuel Escudero, Head, on all levels. Together with the secretariat for the UN Principles PRME Secretariat and for Responsible Management Education, you will have the chance to shape management education. Part I will focus on curriculum Isabel Rimanoczy, Doctoral content and what should be taught in management schools. In Candidate and Legacy this interactive session, the results of a survey will be presented to Coach identify the lessons of our recent past and explore what needs to change in the contents of management education. 23
  • 25. WORKSHOPS June 3, 2:00pm to 3:30pm Enabling the Transition to the Next Generation of Business Tom Cummings, Founder Join Tom Cummings in an interactive workshop sharing practices and Chairman of Executive aimed at building the necessary capacity in business to shift to the Learning Partnership (ELP) next level. Drawing on his 25 years of experience in designing and bringing to life strategy, change and policy development agendas for a range of international companies such as Unilever, Shell International, ABN AMRO, Visa Inc., Philips, and BUPA, this workshop explores elements critical to enabling systemic innovation and showcases relevant case studies in support of these elements. • Re-designing Management Education: We need to start now to equip the new generation of leaders with the attitude and tools they need to tackle our world’s increasingly complex problems. This will require a transformation of the structures, methodologies, principles and culture of management education. Case study: Cambridge Futures Thinking Program and Financial Services clients • Bridging Management and Design in Practice: For over 25 years, Tom has acted as a nexus between management and design. This workshop will share Tom’s and ELP’s key design principles, their application, and enable participants to use these approaches to design solutions to current challenges. Case Study: Philips • Managers as Design Enablers: Managers are responsible for creating the conditions for a manage-by-designing approach to be utilized by their teams and throughout their organization. We will explore management practices that empower team members to act as designers. Case study: Philips Design • Enabling the “Necessary Revolution”: ELP has a unique capacity to enable individuals, teams, and organizations to powerfully embrace the sustainable practices needed to shift towards next generation business approaches. We would showcase examples of multi-stakeholder tools/plastforms that can fundamentally transform the global economy. Case Study: Global Alliance for Banking on Values, Climate Action Initiative and Young Leaders for Nature Designing Freedom: Using Design Thinking to Create Freedom-Centered Companies Participants who complete this workshop will understand the parallels between design thinking and the ten principles of Traci Fenton, founder and organizational democracy and freedom-centered leadership. CEO, WorldBlu inc They will also learn how business leaders can use, and have used, these principles to design companies that foster innovation, fulfillment, and peace. 24
  • 26. WORKSHOPS June 3, 2:00pm to 3:30pm Exploring Integral Approaches To Leadership Education And Development What can we learn from a small number of generative leadership development programs that integrate self-reflection and the inner quest for meaning with the economic, social, Alain Gauthier, Executive and ecological dimensions of sustainability? What will it take Director, Core Leadership to include these new practices and innovative pedagogical Development and Co- methods into mainstream management schools and corporate Founder, The Global universities? This interactive workshop will engage participants Transforming Ensemble in a dialogue on these questions and possible next steps, using the key findings of a global survey of integral leadership development programs as a conversation starter. PAPER SESSiOnS June 3, 2:00pm to 3:30pm Innovations in Healthcare Daniel Diermeier & Kara M. Palamountain, Kellogg School of Management Learn about some of the latest developments in the business of healthcare: New models for collaboration to advance Johnette Isham, isham + research and development of healthcare for the world’s neediest populations and a real-life example of a green optimal healing Associates inc. environment for free cancer care. Moderated by Peter Whitehouse, MD. ‘From Sustainable Firm to Sustainable Industry: The Cases of Patagonia and Organic Cotton, and Wal-Mart and the Environmental Defense Fund Collaboration Vijay Sathe, Professor, Drucker School of Management (co-authored Learn how Patagonia pioneered organic cotton and helped paper with Michael Crooke, to establish a whole new organic cotton industry via massive former CEO, Patagonia) innovation. Secondly, learn how unusual collaboration can result in breakthrough innovation at a large scale, through the David Graham Hyatt example of the strategic collaboration between Wal-Mart and and Jonathan L. Johnson, the Environmental Defense Fund to increase supplier compliance Weatherhead School of with environmental standards. Management, Case Western Reserve University 25
  • 27. PAPER SESSiOnS June 3, 2:00pm to 3:30pm Micro Finance & Micro Enterprise Micro-entrepreneurship and micro-financing offer possibilities not only for poverty alleviation but for the encouragement of Carol Dalglish & Judy economic growth in developing economies. Learn about a Matthews, Queensland model that attempts to address the multiple issues involved University of Technology and offers the hope for more sustainable practices. Ashwini Narayanan will discuss MicroPlace, the eBay company that she Ashwini Narayanan, eBay heads up: A marketplace where everyday investors can invest (MicroPlace) in microfinance organizations that provide loans to the working poor, enabling them to lift themselves from poverty with dignity. UN Global Compact: Case Studies On Signatories Peter Stanwick, Auburn University Sayan Chatterjee, Weatherhead School The first case study in this session will take a broad look at how of Management, Case the 100 Best Corporate Citizens (according to CRO magazine) Western Reserve University address global issues, which results not only in them being (Case Study on Fairmount good corporate citizens but also enhances their global business Minerals) opportunities. The three case studies look at the same question from the perspective of UNGC signatories and how they have gone about implementing the 10 principles in their day-to-day Tom Morley, President, Lube operations. Stop Mike Nicholus, Global Environment Director, Accenture Action Learning in Rapidly Transforming Environments Ann E. Feyerherm, Pepperdine University Bosnia, Lebanon, Afghanistan, and China: these are rapidly Viva Bartkus, University of transforming environments where business can play a powerful notre Dame role in economic growth, development and welfare. These action- learning case studies take a closer look. Lisa Vlikangas, President and Sari Stenfors, CEO, innovation Democracy inc. 26
  • 28. PAPER SESSiOnS June 3, 2:00pm to 3:30pm Design-Thinking in Business Education Glen Taylor and Gregory Theyel, york University Tingting Rachel Chung, Carlow University and Learn how some leading business schools are integrating design Mon-Chu Chen, University concepts into their core business programs. of Madeira Sara Beckman & Caneel K. Joyce, Haas School of Business Strategic Change for Sustainability Mary Jo Hatch, Emerita University of Virginia / Copenhagen Business School and Philip Mirvis, Boston This session looks at three critical factors involved in driving College Center for Corporate strategic change in organizations for increased sustainability. Citizenship Starting with internal structures, we take a closer look at the disciplines of branding, innovation, and CSR and the interaction Georges Romme, Eindhoven between these in the changing landscape of sustainability. Secondly, a framework for understanding and designing University of Technology high involvement processes for generating and implementing and Frank Barret, naval strategic change is examined. Lastly, explore what is meant by a Postgraduate School sustainable enterprise economy and get an understanding of the role that the political economy and new global governance play. Malcolm McIntosh, Coventry University and Sandra Waddock, Boston College 27
  • 29. WORKSHOPS June 4, 2:00pm to 3:30pm Why Sustainable Design Requires a New Kind of Collaboration As the call for more sustainable design, in particular in the Amy Edmonson, PhD, Professor, field of architecture, becomes louder, more and more diverse Harvard Business School experts are added to the design teams for building projects. The resulting “integrated design teams” comprise diverse Frank J. Barrett, PhD, Visiting professionals who must collaborate to meet an entirely new set Scholar, Harvard Business of standards with novel criteria for success and progress. This School workshop takes a closer look at the challenges faced by teams like these and how they can be overcome. Giving Voice to Values Giving Voice to Values (GVV) is an innovative curriculum for Mary Gentile, PhD, Giving Voice developing the skills, knowledge, and commitment required to to Values Research Director, implement values-based leadership, helping students identify the Aspen institute Center for many ways that individuals can—and do—voice their values in the workplace. This workshop will look at integrating GVV into Business Education the curriculum. Redesigning Management Education with PRME: Part II In light of the global economic crisis of confidence, there has never been a greater need for a redesign of business education on all levels. Together with the secretariat for the UN Principles Manuel Escudero, Head, for Responsible Management Education, you will have the Un PRME Secretariat chance to shape management education. Part II will focus on how business education can be transformed. In this session the Isabel Rimanoczy, results of the Survey will be presented and related to teaching/ learning methodologies and a framework of adult learning Doctoral Candidate and principles that include experiential, social, reflective learning, Legacy Coach inviting the audience to participate in a creative dialogue to identify new teaching approaches that can meet the emerging business education challenges. Business as a Force for Peace This workshop takes a look at two initiatives that advance Marc Lavine, Boston business as a force for peace. Peace Through Commerce is an College integrated outreach, education, and engagement program which illuminates the contribution that commerce, trade, and economic development make toward building sustainable peace. The Lou Ensel and Turo Dexter, workshop also takes a look at the design process behind the national Peace Academy recently established US National Peace Academy. 28
  • 30. WORKSHOPS June 4, 2:00pm to 3:30pm The World Inquiry: A Global Dialogue around Business Innovations for Mutual Benefit World Inquiry is a global effort that aims to discover, amplify and promulgate innovations that create mutual benefit for business and society. Through collecting and profiling stories of Ron Fry and Garima successful business innovations that are making a positive impact Sharma, Weatherhead on society and environment, the World Inquiry contributes to the important dialogue about businesses doing well by doing School of Management, good. This workshop on World Inquiry will take you through Case Western Reserve the discovery of leveraging this rich bank of stories for your University teaching, research or application. By real-world examples of individuals using these stories in their classrooms or as data for exploring their research questions you can get inspiration for employing these stories for your own research and instruction. How to access all that is available on the World Inquiry website, how to contribute by submitting a story of a business innovation for mutual benefit and how to be a part of the community of like minded individuals from diverse backgrounds who use this website are some of the questions this workshop will explore. This workshop will also open the conversation to you, as a user, around what improvisations you wish to see in making World Inquiry more useful to you as well as more useful in contributing to the dialogue on means and tools for sustainability and social entrepreneurship. What if B-Schools looked more like D-Schools? A number of top business schools have recently started looking Roger Martin, Dean, at design schools for inspiration and have seen the relevance Rotman School of in integrating design concepts into business education. One of Management, University of the pioneers of this movement will share the thinking that lead him to exploring design-thinking as a necessary element of Toronto business education. 29
  • 31. WORKSHOPS June 4, 2:00pm to 3:30pm Inside Dow’s Sustainability Journey Take a rare look into the sustainability journey of the largest Bo Miller and Adam chemical company in the world. Driven by a strong sense of Muellerweiss, Dow history and responsibility, The Dow Chemical Company has Chemical transformed into a sustainability leader. Learn the challenges and catalysts for change of this 112-year-old enterprise that is on a mission to solve customer and world challenges through the application of science, technology, and sustainable chemistry. Amplifying Social Entrepreneurship Joseph Adelegan, Global network for Environment This workshop looks at how University Education can help to create future social entrepreneurs by supporting socially aware and and Economic Development concerned students to become change agents for a sustainable Research world. In addition, three case studies will be featured as examples of successful social entrepreneurship ventures. The first case study Michael Pirson, Fordham looks at how sustainable ecosystem design and the adoption of University / Harvard eco-efficient technologies leads to financial performance, even in University / Humanistic a developing economy with limited regulatory support. The next Management network. looks at an internationally acclaimed business model for converting slaughterhouse waste into bio-gas for household use. The third case study is on BioHavens, a man-made ecosystem that mimics Mary McNally & Timothy natural wetlands and can be used to clean water and create J. Wilkinson, Montana riparian habitat, a new venture which has been profitable beyond State University expectations. Firsthand Innovation – Stories from the Aspen Institute First Movers Fellows With Nancy McGaw, Deputy Director at Aspen The Aspen Institute Business and institute Business and Society Program Society Program First Mover Fellowship serves as an innovation lab for extraordinary social entrepreneurs Fred Collopy, Professor and Chair of Information who are ready to implement next Systems at the Weatherhead School at Case stage innovations in their companies Western Reserve University to create profitable growth and contribute to a sustainable society. Erin Fitzgerald, Director of Social and Environmental This interactive session will offer Innovation Consulting at Dairy Management inc. you the opportunity both to learn (DMi) about and to help with the important work these Fellows are undertaking. In doing so you’ll gain experience Kevin Thompson, Senior Program Manager for reframing problems, an important Corporate Citizenship and Corporate Affairs at iBM design skill. Felipe Botero, Vice President of Strategic Program Management at MetLife insurance Drummond Lawson, environmental chemist aka “greenskeeper” at Method 30
  • 32. WORKSHOPS June 4, 2:00pm to 3:30pm Positive Design and Appreciative Construction: From Sustainable Development to Sustainable Value This session is organized for prospective authors who are interested in contributing to an edited volume entitled Potential of Positive Design and Appreciative Construction: From Sustainable Development to Sustainable Value, which will be the fourth volume in the Advances in Appreciative Inquiry series. By taking a generative approach and by building on positive design principles inherent in the appreciative inquiry Tojo Thatchenkery, methodology, we propose moving from sustainable development George Mason Unisversity to sustainable value. This workshop will focus on three thematic areas. The first, positive design for sustainable value, responds to questions such as: How can the design approach help David Cooperrider, enhance the sustainable value over profit value? What needs Weatherhead School to happen to create a vibrant community of practice among of Management, Case design practitioners, scientists, business and political leaders? Western Reserve University The second, Appreciative Intelligence and Social Innovation for Sustainable Value, focuses on sustainability and sustainable Michel Avital, value. It will explore how reframing global problems with an appreciative lens can allow organizations of all sorts to engage University of Amsterdam in social innovation and generate sustainable value. The third, social entrepreneurship for sustainable value, explores the potential and impact of social entrepreneurship on sustainable value of all sorts. This area can provide lessons learned from high impact social entrepreneurship or conceptualize how this nascent movement with unbridled potential may contribute to the radical shift necessary for moving from sustainable development to sustainable value. This workshop is for anyone who has a passion for sustainable value and wants to contribute a chapter. PAPER SESSiOnS June 4, 2:00pm to 3:30pm Redesigning the Built Environment: Featuring Herman Miller This session will focus on a new technology pioneered by Herman Miller, called the Programmable Environment which Jennifer Magnolfi, chooses to take a different look at the interiors of commercial Herman Miller inc. space as something that can be changed or “programmed” by its users. The case study is complemented by two studies: The Janis Birkeland, first looks at the intellectual and institutional obstacles to eco- Queensland University of retrofitting and suggests design approaches that can leapfrog these. The other will look at the interplay between designing and Technology making and the eventual benefits or lack thereof for society and the environment. 31
  • 33. PAPER SESSiOnS June 4, 2:00pm to 3:30pm Design 101 - Fundamental Ideas In Design David Celento, So what exactly is design-thinking? This session will answer Penn State University this question from three perspectives: The first uses the lens of institutional logic to understand the field of design, uncovering Rebecca Henn, design’s institutional culture, norms, values and underlying assumptions. The second examines the deep-seated drive for University of Michigan continual and relentless improvement, the dissatisfaction that is at the core of design and “designerly ways of thinking.” The third Danielle P. Zandee and is a practical example of how the worlds of management and Marijke Broekhuijsen, design can be bridged through the use of language and rhetoric nyenrode Business at Wharton. The final thought piece highlights what managers Universiteit can learn from designers as artful makers. Technology and Collaboration as a Tool for Poverty Alleviation and Massive Innovation Kokila Doshi, University Through four case studies, this session provides insight into the of San Diego and Kamal innovative application of technology for poverty alleviation, how Gollakota, University of collaboration can enable massive innovation: Redlands - The diffusion of ICT initiatives in rural areas as a tool for Michael Pirson, Fordham poverty alleviation, based on their scalability and sustainability. University / Harvard - BracNet is a commercial venture providing wireless broadband internet connectivity to the entire country of Bangladesh, thereby University / Humanistic reducing the digital divide. Management network - NextEd is a project utilizing Web 2.0 to create an open African higher educational network. Tim Shea, University of - Collaboration between an Irish social entrepreneurship group Massachusetts Dartmouth and a European based private company to meet the pressing Phillip J. O’Dwyer & Louis need of exporters in Ethiopia to meet new EU / USA regulations, Brennam, Trinity College while transferring knowledge and technology. 32
  • 34. POSTER PRESEnTATiOnS The following research posters will be showcased in the gallery area. Full papers are available online on the Virtual Forum. “A Systemic Model for Business Education Innovation” Stephen R. Ball - Siena Heights University “Perspectives on Measuring “Authentic” Sustainable Socially Responsible Results Using Strategic Technology Architecture Methods” Elise Barho, Joan Finley and Mike Flynn - Benedictine University “Governance Strategies for Sustainability using Strategic Technology Architecture Methods” Elise Barho, Joan Finley and Mike Flynn- Benedictine University “Voice of the Whole: Integrating Opposite Opinions for a Higher Purpose” Ilma Barros- Infinity International “Developing Leaders and Managers Who Can Actually Lead and Manage” Richard Boyatzis, Tony Lingham, and Angela Passarelli - Case Western Reserve University “Where Creativity and Innovation go to School: A study of the learning processes at the KaosPilot School of Leadership and New Business Design” Tina Broberg and Per Krull - Aarhus School of Business, University of Aarhus “Love as the expression of positive other regard: an antecedent to change at the scale of the whole” Duncan Coombe - Weatherhead School of Management, Case Western Reserve University “Developing the Global Leader of Tomorrow” Matthew Gitsham - Ashridge Business School “Awakening World-changing Leadership through Management Education” Ursula Glunk - Maastricht University, Micole Smits - Koraal Consulting “Sustainability of Microfinance Organizations In theUS: Accion – San Diego” Kamala Gollakota - University of Redlands, Kokila Doshi - University of San Diego “Using Religious Partnerships to Scale the Reach of Micro-Finance” Christopher Hastings - University of St. Thomas “Seizing and exploring the edge: Moments of surprise as aesthetic sensibility” Elizabeth Johnston - School of Advanced Studies, Tony Kortens - School of Advanced Studies, and NTL Institute for Applied Behavioral Science “Thought Leadership in U.S. Business Schools: Why Corporations Are More Progressive and How We Should Change*” Lori Kiyatkin, Rhonda Reger and J. Robert Baum - Robert H. Smith School of Business, University of Maryland 34
  • 35. “Innovative Initiatives of Foreign Multinational Enterprises (MNEs) in China” Maria Lai-Ling Lam, Malone University School of Business “Leadership System Design for Sustainable Excellence: CEO Perspectives” John Latham - Monfort Institute at the University of Northern Colorado “Balance – A Necessary Design Principle for Creating Sustainable Change” Kevin D. Lynch and Susan M. Tinnish - Benedictine University “Accountability and Accounting in pursuit of sustainability: Seven Generations in view” Patty McNicholas, Monash University, Maria Humphries - University of Waikato “Entrepreneurial Attitudes Related to Corporate Social Responsibility” Edward C. Miller - Nova Southeastern University, David M. Setley - Lebanon Valley College “Redesigning the Mind of Future Leaders: Indian Insights and Innovative Experiments” Prof. Sanjoy Mukherjee - Indian Institute of Management Calcutta “Innovative Redesign of Management Education to Transform the U.S. Form of Disaster Capitalism Into Global Sustainable Capitalism” Joseph A. Petrick and David S. Bright - Wright State University “Masters in Sustainable Business Administration: The What and How of Developing A New Generation of Leaders” Isabel Rimanoczy - Teachers College, Columbia University “Positively Ethical: The Establishment of Innovation in Support of Long-term Sustainability” Leslie E. Sekerka, Ethics in Action Research and Education Center - Menlo College Anke Arnaud - Embry-Riddle Aeronautical University “Designing an Undergraduate Capstone in Business” Jason C. Senjem - St. Norbert College “Re-tuning or Tikkun’ing Business Pedagogy for Social Justice” Madeline Scott - Queen’s University “PlayPumps International: Clean Water One Playground At a Time” Peter A. Stanwick - Auburn University “The Positive Leadership Model – Approaches that lead to factors of Creativity and Growth Mindset, leading to an innovative outcome for organisations” Ami Summers - Positive Leadership Pty Ltd “Distribution and the Outsourcing Compulsion” Timothy J. Wilkinson- Montana State University, Billings, Andrew R. Thomas - University of Akron “What Drives CSR Attitude in Subsidiaries of Chinese MNEs? ” Xiaohua Yang - School of Business and Management, University of San Francisco 35
  • 36. ABOUT THE GLOBAL FORUM The Theme: Manage by Designing in an Era of Massive Innovation Design thinking has the power to accelerate business innovation, transform challenges into opportunities and be a catalyst for positive change. The Global Forum engages the management, sustainability, and design communities to bring about system-wide, positive change and initiatives that will create sustainable value in your organization, today. At the Global Forum, participants will discover value drivers that work–even in a recession. Strategic integration of sustainability can result in solutions for the most pressing problems and in long-term value creation. It is the mindset that has helped leading companies achieve short term cost savings and increased efficiency as well as improved investor and creditor confidence in the long term. The sub-themes to be explored are: • Management-As-Design: What Can Management Learn from the Field of Design and How Might the Design Attitude Help Us Turn Social and Global Issues into Bona-fide Business Opportunities? • Massive Innovation: What Do We Know About Change at the Scale of the Whole? • Redesigning Management Education for the Future: If Anything Imaginable Were Possible How Might We Imagine and Design Responsible Management Education? Interactive Design Do you find that the most interesting conversations at conferences happen during the breaks? The Global Forum is co-convened with the UN Global Compact, a network of 4,700 companies and brings the world’s leading businesses and thought leaders into the room. Plus, more than two-thirds of agenda time is interactive: Powerful Networking is guaranteed. Outstanding speakers and workshops led by top experts is only part of the story. Using cutting edge, proven facilitation techniques to focus dialogue and ensure action, the Global Forum is less “talking heads” and more Real Engagement. What if the biggest social and global challenges are actually the biggest business opportunities? Learn how leading companies transform the way they do business, directly from the experts that lead these initiatives. Go home with Knowledge that will steer your organization through the recession. What if you could create real change by going to a conference? Imagine being a co-founder of initiatives such as a Nobel-type prize for business, new 38
  • 37. sustainable-value frameworks, new business school curriculums and global energy-innovation initiatives. Expect Results that matter: The first Global Forum produced a global transformation in management education – the Principles for Responsible Management Education, launched by UN Secretary General Ban Ki Moon himself. What will you create at the second Global Forum? Graphic Facilitation The forum will be captured visually by Diana Arsenian, Graphic Facilitator. Diana is the art director and senior consultant with The Grove Consultants International, a San Francisco organization development firm that uses graphics to facilitate meetings and implement organizational change. Ms. Arsenian brings her extensive art training to the emerging field of information design and organizational change, and has consulted with many leading technology corporations, such as Hewlett Packard, Sun Microsystems, and Apple Computer. She has also worked cross-culturally as a graphic recorder and facilitator with many leading non-profit groups, including The Institute for the Future, The State of the World Forum, and the United Religions Initiative. She is an alumna of the Special Session Global Women’s Leadership: Lessons from Success and Best Practices, 1997. She can be contacted at Darsenian@cs.com. Designing the Meeting Space In step with the theme of the Global Forum, we have worked with a team from the Cleveland Institute of Art on the environment and communication design of the Global Forum. The Design Environment at The Cleveland Institute of Art has a strong focus on social responsibility and sustainability in the role of design. Partnering with organizations such as BAWB on student/client projects is an important part of the pedagogy. The following individuals have made an invaluable contribution to the success of the Global Forum: Doug Paige – Project Leader, Cleveland Institute of Art – dpaige@cia.edu nick Adorni – Communication Design – nick@nickadorni.com Abigail Bickel – Environmental Design – info@abbybickel.com Amanda McKenzie – Environmental Design – aemckenziedesign@gmail.com Diana Peraita – Communication Design – dperaita@hotmail.com Minimizing our Footprint Until we have progressed to the sustainable society that we envision, an event of this scale will have an unavoidable impact on the environment. We have, however, taken conscious steps to reduce the environmental impact of hosting the Global Forum and we invite your suggestions for the future. 39
  • 38. OUR SPOnSORS With many thanks to our sponsors for making the Global Forum possible. The Co-conveners of the BAWB Global Forum ORGANIZATION DEVELOPMENT AND CHANGE DIVISION BAWB Global Forum Communications Partner 47