THESTORYNikhil Deshpande @nikofthehill
• Government is not Pinterest•   Georgia.gov is the front door for    Georgia state’s government•   Publishing platform fo...
OMG HELP!•   Proprietary CMS•   2 versions•   Cost
CHOOSING A CMS
WE HEART DRUPAL•   Second largest CMS worldwide•   Worldwide community of support and    developers•   Open source!
GOING OPEN SOURCE•    Security•    Free•    Total cost of ownership•    Is it ready for “prime time”?
COMMUNITY
PARTNERS
OPEN PUBLIC•   Tailored to the needs of government•   Security•   Accessibility•   Workflow
OPENTEXT > DRUPAL•   Migrate 55 websites•   Content – Oracle to mySQL•   Look and feel•   Platform
PLATFORM•   Multi-site, multi-database•   Single code base•   Cloud hosting•   Search•   Responsive design
CONTENT FIRST•   Content beyond pages•   Design based on data and user    expectations
Search - 13% clicks 0.65% page area.Child Support - 31%clicks; 0.49% page area. Headlines - 3.6% clicks; 18% page area
55 REDESIGNS?•   Template based•   Styletiles•   Demo websites
REDESIGNClassic   Patriotic   Friendly   Official
TRANSLATING STYLE TILES     TO WEB SITES
RECAP•   55 sites, 8 batches, 150 content managers•   October 2011 – September 2012•   On time and budget•   Best of the W...
TAKEAWAYS•   Research, requirements•   Communicate and involve•   Drupal SMEs•   Build a strong team
THANK YOU!
GeorgiaGov's move to Drupal - presentation by Nikhil Deshpande @nikofthehill
GeorgiaGov's move to Drupal - presentation by Nikhil Deshpande @nikofthehill
GeorgiaGov's move to Drupal - presentation by Nikhil Deshpande @nikofthehill
GeorgiaGov's move to Drupal - presentation by Nikhil Deshpande @nikofthehill
GeorgiaGov's move to Drupal - presentation by Nikhil Deshpande @nikofthehill
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GeorgiaGov's move to Drupal - presentation by Nikhil Deshpande @nikofthehill

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Drupal Business Summit - GeorgiaGov's move to Drupal - presentation by Nikhil Deshpande @nikofthehill

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  • Spend time with Pinterest for things we don’t need – But we are resistant to spend time with a govt site for things we truly needDepartments, Agencies and Elected Officials – Driver’s license – Dept Driver Services; Tag Renewal – Revenue – CountyCitizens interacting with multiple levels of government Deliver information to the user without having the user invest a lot of their timePlatform offers site hosting and content managementUsed by agencies and elected officialsContent managers through agencies 17.8 MM page views8 million visits4 million unique visitors57 M – page views23 M - visits13 M – U visitors
  • 2 yrs ago – panic mode. Dated proprietary CMS – compatibility issues – advanced browsersTried implementing a newer version Stuck with 2 versions65 sites spread across 2 platformsLicensing model was based on CPU and cores –changes to server farmsMassive effort for maintenance Needed to find a CMS that worked per our needs and fit our budget
  • Every CMS looked good.Criteria in selection process:Enterprise CMS solution– something that can sustain multiple sites without multiplying the maintenance effortsCost Effective Usable – wide range of users – novice to power users Government presence
  • 2% of the entire web presence648,000 user accounts Over 10,000 developer accountsDebunk some myths about OS
  • Cobbled together by amateurs and hobbyistsOS has a higher security threshold. Software is exposed to an "exponentially higher level of scrutiny" from software developers, security experts and hackers within the open source community.GPL: allows free distributionFree means freedom to distribute (or "free as in free speech") and not freedom from cost (or "free as in free beer")Validate its track record in handling demanding, mission-critical deploymentsThe web as we know it wouldn’t work without open source
  • Array of federal websitesWhite HouseHouse of RepDept. of DefenseHomeland securityWe were in secure companyOne or more agencies in 29 states has sites running on DrupalGeorgia would be the first state to implement Drupal and an enterprise solutionStarted Procurement process – bid based selection
  • P2 and MC - Huge experience of Drupal implementations at Federal level, at private sector, educationAcquia formed by Dries Buytaert – founder and developer of Drupal.
  • Distribution of Drupal – can be used at many levels as a foundation for building sites. It can serve as a framework or a functional site out of the box.Addresses security concernsConsidered accessibility and Section 508 complianceAbility to customize workflow as per our agency needs
  • Slurp off the content from Oracle servers to my SQLLook and feel – changed the nature of the project from a pure migration project to a design projectAccordingly we would need to set the platform
  • We needed consistency of functionality and features to the sites Considering the maintenance and infrastructure made sense to have a single deployed codebaseNeeded to leverage the agility and instant Elasticity of cloud hosting. Acquia has proved to be effective in delivering the needed flexibility in proactively upsizing hardware when needed.Needed to communicate with our GSA that indexed all the sites.Targeted search built on structured data. Delivered for mobile devices 400% jump mobile usage 15% of overall usage – 37% specific sitesRob Bates – Birds of a feather. Rob will be talking about the technical aspects of the project in a BOF session
  • Wanted to design content for a web that was more fluid and can be access from various devices.No holding content captive within the bounds of a webpageWe needed Drupal to support that visionGeorgia.gov – first site to go liveDesigned it for mobile first
  • Old school design – designed back in 2002Wanted to redesign based on user trends – needed a platform to support the trendsUsers were not finding anything – pogosticking from one section to the other – bouncing off
  • Clearly we had to design from scratch.After a lot of iterations and user tests
  • Advanced GSA appliance integration - Targeted search built on structured data Responsive Design built on same base themeIterative design process - keep the page minimalEd dir successfully fooled some people by showing
  • As strong contender
  • Template – 4 main themes – 2 flavorsConceived the ideaStyletile – cost and time – each agency
  • UniversalElected OfficialsHuman ServicesLaw Enforcement/RegulatoryTemplate – 4 main themes – 2 flavorsStyletile – cost and time – each agency
  • We migrated content – built sites – tested and launched for all 55 sites
  • Solid requirements go a long way – when multiple outfits are working on the same projectCommunication is key –Pays off to have a strong platform built by someone who knows Drupal in and out
  • GeorgiaGov's move to Drupal - presentation by Nikhil Deshpande @nikofthehill

    1. 1. THESTORYNikhil Deshpande @nikofthehill
    2. 2. • Government is not Pinterest• Georgia.gov is the front door for Georgia state’s government• Publishing platform for agencies and elected officials
    3. 3. OMG HELP!• Proprietary CMS• 2 versions• Cost
    4. 4. CHOOSING A CMS
    5. 5. WE HEART DRUPAL• Second largest CMS worldwide• Worldwide community of support and developers• Open source!
    6. 6. GOING OPEN SOURCE• Security• Free• Total cost of ownership• Is it ready for “prime time”?
    7. 7. COMMUNITY
    8. 8. PARTNERS
    9. 9. OPEN PUBLIC• Tailored to the needs of government• Security• Accessibility• Workflow
    10. 10. OPENTEXT > DRUPAL• Migrate 55 websites• Content – Oracle to mySQL• Look and feel• Platform
    11. 11. PLATFORM• Multi-site, multi-database• Single code base• Cloud hosting• Search• Responsive design
    12. 12. CONTENT FIRST• Content beyond pages• Design based on data and user expectations
    13. 13. Search - 13% clicks 0.65% page area.Child Support - 31%clicks; 0.49% page area. Headlines - 3.6% clicks; 18% page area
    14. 14. 55 REDESIGNS?• Template based• Styletiles• Demo websites
    15. 15. REDESIGNClassic Patriotic Friendly Official
    16. 16. TRANSLATING STYLE TILES TO WEB SITES
    17. 17. RECAP• 55 sites, 8 batches, 150 content managers• October 2011 – September 2012• On time and budget• Best of the Web – 2012 Innovation Award• Savings of $4.7 MM – 5 years
    18. 18. TAKEAWAYS• Research, requirements• Communicate and involve• Drupal SMEs• Build a strong team
    19. 19. THANK YOU!

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