P.O. Box 5615
Instant Access to a
                                                                                                Why A-...
Instant Access to a
                  World of Information!

•   Dedicated account teams with redundant backups assigne...
Instant Access to a
                   World of Information!
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A-Check Executive Summary


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A-Check Executive Summary

  1. 1. P.O. Box 5615 Riverside, CA 92517 USA Instant Access to a Toll free: 877-345-2021 Direct: 951-750-1501 World of Information! Fax: 951-750-1301 www.acheckamerica.com Executive Summary About A-Check America, Inc. A-Check America provides comprehensive domestic and certified. Certified Oracle Partner. EU Safe Harbor international pre/post-hire employee screening services to Certified. Sales: $13.5 million for 2008. mid-market and enterprise employers. A-Check delivers Consistent growth is driven organically through new client services via a proprietary web-based application, A-Check referrals, personalized services, new product releases and Direct™, and through XML-based standards integration deployment of industry-leading technology. A-Check is a with clients’ HRIS / ATS systems. well-capitalized, profitable and innovative employment A-Check is dedicated to providing real solutions to clients’ screening company. specific employment screening needs in a consultative, ethical and cost-effective manner. A-Check’s top priority is Capabilities and Client Base to mitigate the risk associated with hiring by diligently A-Check processes 2 million individual service requests performing background and drug screening in accordance annually for 2,200 employer clients using 7,600 user sites. with all applicable laws and client business rules. A-Check’s scalable infrastructure supports a virtually unlimited increase in volume. At current staffing levels, A- A-Check’s technological superiority, competent knowledge Check can easily support a 35 percent increase in volume. and application of XML standards and client-driven flexibility set us apart from other employment screening A-Check clients’ industries include healthcare, companies. A-Check’s technology is our own, designed telecommunications energy, manufacturing, retail, maintained and managed in-house. A-Check does not government, high technology, construction, finance, outsource technology or use off-the-shelf products. This entertainment, gaming, hospitality, education, non-profit, provides us maximum freedom and control when it comes transportation, food service, and more. to accommodating clients’ specific technology and A-Check’s clients range from regional non-profits like integration needs. United Way of the Inland Valley, to large enterprise A-Check’s in-house team of knowledgeable, experienced concerns like Verizon Communications, #17 in the Fortune developers capably integrate with any XML-compliant 500 List. human capital management system on the market, with Most of A-Check’s clients have a large regional or national several large scale integrations under their belt, including footprint requiring multi-state and / or international telecommunications giant Verizon and world renowned services. A-Check’s Enterprise-class clients generally Loma Linda University Medical Center, among others. operate in a decentralized manner, with individual Company Snapshot locations or cost centers ordering services online under corporate oversight and control. Ninety-five percent of A- Founded in 1998 by ACT•1 Group CEO Janice Bryant Check clients order via A-Check Direct™ or through their Howroyd as a spinoff from ACT•1 Personnel Services’ own integrated ATS. Background Screening Division (est. 1978). Certified Woman Minority Owned Company. ISO 9001:2000 _______________________________________________________________________________________ A-Check Clients: 12% - 5,000 employees or more 32% - 500-4,999 employees 56% - 499 or less employees • Verizon Communications • Rand Corporation • Sempra Energy • Verizon Wireless • Harbor Freight • Merit Oil • Idearc Media • Hyundai Motor America • Nella Oil • Continuum Health Partners • AMD • Williams-Sonoma • Las Vegas Valley Water District • Pacific Dental • Henkel • Loma Linda University Medical Center • Virtua Health • VSE Corporation • Pechanga Entertainment • Papa Johns • Qwest Communications • HEB Grocery • Progress Energy • City of Seattle • PGA Parking • Cessna Aviation • City of Riverside, CA • Health Care Partners • Standard Aero • City of Sparks, NV • Apollo Group (University of Phoenix) • Allegiant Airlines • City of Fort Worth, TX • General Atomics • United Airlines • City of Oakland, CA • Bell Helicopter • Textron • Humboldt County
  2. 2. Instant Access to a Why A-Check? World of Information! Choose A-Check as Your Screening Partner Satisfaction Loyalty Commitment 97% 99% 100% Of clients said in a recent survey they would Year over year Client Commitment to Client recommend A-Check to other companies. retention rate. Satisfaction. • No software to buy or install: A-Check’s web-based employment screening web application, A-Check Direct™ 3.0, eliminates cost of software and specialized hardware and removes burden of software installation and upgrades. All the client needs is a computer with internet access and a browser. A-Check Direct™ 3.0 complies with HR XML standards and utilizes advanced methods to guarantee the highest levels of security and reliability. • Single-point background, drug screening, and assessment web interface: All services and results accessed through one portal, presented in one well-organized report, with 24-7 password-protection. • Speed: Compliant and accurate background screening results in 24-72 hours, with some report components available instantaneously. • One hour or less client inquiry response time: Average response 17 minutes 44 seconds. Live help available from 5 a.m. to 6 p.m. Pacific Time via toll free telephone, toll free fax, e-mail, or online through A-Check Direct™ secure system messaging. • Compliance: Complete FCRA compliance outsourcing, managed dispute resolution process. • Custom adjudication services and adjudication matrix consultation/development. • Tiered, customizable system user account privilege levels for maximum control and data security. • Customized service packages developed through consultative approach to client needs, with a la carte services available at the click of a button. • Progressive ordering with real time access to instant component results (DMV, National Criminal File, Sex Offender registry, Compliance Links, etc.) reduces costs by running inexpensive components first to improve candidate pool before committing to ordering more comprehensive screening components. • Live Electronic connection to court records, where available. Extensive automated records data sources established. • Real time on-demand management report generation to monitor and control spend. • Real time system updates: Information refreshed and available in real time as report components progress through the system. Real time availability of report components as they are completed. • Real time log notes viewable by client detail progress of each report component. • Integrated supplier management programs – Set employment screening standards for your suppliers and maintain complete control. • E-Verify – A-Check’s Rapid I-9- Electronic Employment Eligibility Verification – Original DHS pilot program participant. 2
  3. 3. Instant Access to a World of Information! • Dedicated account teams with redundant backups assigned to enterprise and government clients. • Extensive staff training: New hires receive four weeks initial training, are placed under a mentor, and undergo additional position specific training. • Persistent: Three verification attempts per file component, per day. Auditable through system. • Extensive International capabilities: 200 countries and territories, 159 languages, global affiliate research offices located in strategic world-wide locations. • Proven account implementation process with dedicated implementation team for smooth transition. • Secure client data with 128 bit SSL data encryption, continuous backup. • Quality First: All reports reviewed and approved by Quality Control Department specialists for accuracy, completeness and compliance with client business rules and applicable state and federal laws. • Dispute resolution: 3 day re-investigations in case of disputed report results. • Client specific system customization, including integration with ATS/HRIS systems: Experience with enterprise ATS / HRIS system integrations includes PeopleSoft, Position Manager and Agile-1. • Ample Resources Dedicated to Integration: A-Check’s Team of 85 experienced in-house developers stand ready to engage in integration efforts. • Strong development team: A-Check develops, deploys and maintains proprietary employment screening software in-house, allowing maximum flexibility and responsiveness to client specifications. • A-Check Direct™ readily integrates with XML standards-compliant software applications. • Easy App - Online employment application hosting services – Applicants enter the data. • Drug Free Workplace: Random, Post accident and reasonable suspicion programs compliant with DOT or Non- DOT standards. • Extensive national collection site / clinic network - SAHMSA certified labs, In-house MRO service. Physicals, Immunizations, Fit for duty, metals testing and more. • Scheduling Center with toll free number for applicants to guide them through drug screening process. • Fast drug screening results: 24 hour turnaround on negatives, up to 72 hours for non-negatives. • DQF: Driver Qualification File (DQF) Management. • Drug Screening Options: Hair, Urine and Saliva Drug screening services. • On-Site Instant Drug/Alcohol screening products include no-dip cups and instant oral swabs. 3
  4. 4. Instant Access to a World of Information! A-Check Clients Say Client Testimonials Dear A-Check, We want to extend our sincere gratitude to everyone who assisted with the Verizon Wireless drug and background screen project. Countless hours of time and effort were dedicated to making this project a huge success and your efforts have not gone unrecognized. We couldn't have found a better group of people to partner with. The onsite drug screens were handled with respect, professionalism, and a bit of humor – just what we have come to expect. The dedication you showed by having senior staff onsite at three locations over two weeks is truly appreciated . Your actions reinforced what we already know – that you are committed to our account and providing unmatched customer satisfaction. K. Allenbach Director, Employee Experience Verizon Wireless To whom it may concern, I would recommend A-Check America to anyone seeking background screening services. Their commitment to outstanding customer service makes A-Check America stand out from the rest. A-Check is always putting forth a continuous effort to listen and accommodate our needs. A-Check provides accurate reporting and timely information. The A-Check America Team is always working together to find solutions and answers to help customize services for their clients. C. Knoll Partner Relations Dept HEB grocery Dear A-Check, I wanted to take a minute & send a BIG thank you to the folks at A-Check for the fantastic job they did in completing the background reports I recently requested. This was a very time-sensitive project & very important we got these reports done in a short timeframe. You guys did an outstanding job. Please pass my thanks along to everyone involved. I certainly did appreciate their efforts. Sandy NCR To whom it may concern, A-Check America has provided excellent background screening services to the Human Resources Management Department of Loma Linda University Medical Center from 2002 to the present. We greatly appreciate the quality service provided in a timely manner through A-Check America. They have outstanding customer service and a proven track record of excellence. We would recommend them as an exceptional company to choose for quality, integrity and accurate information. P. Cook-Fedun Manager, Recruitment and Placement Loma Linda University Medical Center To whom it may concern, The A Check team has been a pleasure to do business with. A-Check has thoroughly exceeded my expectations by continually seeking ways to serve me and my staff. A Checks’ web based user interface is simple yet provides me with all the necessary data at my finger tips. Simply put, A Check is a first class organization and I strongly recommend their service. P. Collins Collins Management Unlimited Property Services 4