Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
The High Street’s Untapped Goldmine: Same Day Delivery!
1. Customers expect convenient delivery
2. They are willing to pay for it
3. They may well leave if you don't give it to t...
Poor delivery is a fact of life.
● 38% of shoppers now expect high street retailers to
offer same-day delivery
● What’s more, convenience, not cost is king...
There’s a lot of money
being left on the table!
● 62% of online shoppers said they are willing to pay
a premium for same-day delivery from their
favourite retailers
● Equ...
Why same-day flopped in 2000:
● Only 30% of people were online.
● Hardly anybody had broadband.
● Nobody had smartphones.
In the last year, people purchased
goods they needed within 24
hours an average of 35 times
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
The High Street's Untapped Goldmine: Same Day Delivery
Upcoming SlideShare
Loading in …5
×

The High Street's Untapped Goldmine: Same Day Delivery

339 views

Published on

Did you know that frustrated consumers are spending £4.9bn less with their favourite high street retailers online due to missing delivery options? The research paints a picture of a modern-day consumer who considers fast, flexible delivery a must-have in a society driven by convenience. Yet too often convenient delivery – and returns – are being considered a ‘nice to have’, not a necessity, by high street brands. In reality, shoppers consider delivery as the lynch pin when it comes to their brand loyalty. In this talk, you will learn how your business can invest in this now and ultimately win the race for consumer loyalty - and reap the financial rewards that come with it.

Published in: Retail
  • Be the first to comment

  • Be the first to like this

The High Street's Untapped Goldmine: Same Day Delivery

  1. 1. The High Street’s Untapped Goldmine: Same Day Delivery!
  2. 2. 1. Customers expect convenient delivery 2. They are willing to pay for it 3. They may well leave if you don't give it to them
  3. 3. Poor delivery is a fact of life.
  4. 4. ● 38% of shoppers now expect high street retailers to offer same-day delivery ● What’s more, convenience, not cost is king. 39% of shoppers say that convenience is the most important thing about delivery – only 23% say cost ● Only 4% of online shopper’s favourite retailers offer same-day delivery
  5. 5. There’s a lot of money being left on the table!
  6. 6. ● 62% of online shoppers said they are willing to pay a premium for same-day delivery from their favourite retailers ● Equating to a potential £94m in extra revenue from deliveries alone
  7. 7. Why same-day flopped in 2000: ● Only 30% of people were online. ● Hardly anybody had broadband. ● Nobody had smartphones.
  8. 8. In the last year, people purchased goods they needed within 24 hours an average of 35 times

×